Review (August 2025)

The ultimate online destination for fans of japanese pop culture.

10k

Estimated Revenue

1.64M

Website Visitors

2.6/5

Trustpilot Score

What are the monthly traffic metrics for Otakumode?

6/mo Traffic Growth

9.70%

All Time Traffic Growth

Create Free Account

Monthly Hits

2M

Time on Site

2.4Mins

Bounce Rate

56%

How fast is Otakumode growing?

Otakumode has grown by -4.1% in the last 6 months according to SimilarWeb.

How do people interact with Otakumode?

Last month, Otakumode received 2M visitors who spent an average of 2.4 minutes on the website and visited 4.0 different pages per session. Overall, 56% of people bounce on the first visit.

How do people find Otakumode?

746.4k people (46%) visit Otakumode directly. 629k (38%) people search for them in Google. Whereas, 128.5k (8%) discover Otakumode through Facebook, Reddit, and YouTube. 101.1k (6%) visitors come from Otakumode's email newsletters. Finally, 3.7k (0.2%) people come from affiliates and or paid referrals.

Who uses Otakumode?

Otakumode's top market is the United States and they receive 997.6k (61.0%) people.
Then the 2nd is Canada with 100.6k (6.2%).
The 3rd is is Chile with 49.1k (3.0%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What do Otakumode's customers say about them?

Review Score

2.6/5

Total Reviews

26

Info

Tokyo Otaku Mode
5 Star
20.0%
4 Star
10.0%
3 Star
5.0%
2 Star
5.0%
1 Star
60.0%
Read reviews that mention
Sam Randall

the good greatly outweigh the bad

Reviewed on 2021-04-12T07:15:36

I had to sign up to the tom points for free to get my items for a good price and cancel before they started to charge me.but I have never had an item not delivered or delivered in bad condition in the 5 to 7 years I've been ordering from them. my figure came in over 2 months but the whole time everytime I emailed them they would respond in less than 24 hours and reassure me, the explained items are delivered via ship instead of plane during covid. the box my item was it was beaten up and corners crumpled in but my item untouched from all the padding they use. my miku is genuine and in perfect condition, not even mark on her box and I am still waiting for a pre order which good smile has pushed back the date but I trust TOM to give me updates and make sure it gets to me too.
read more
Harry Hammond

For the demon slayer buzzmod figures i…

Reviewed on 2021-04-06T10:57:30

For the demon slayer buzzmod figures i was wondering why the figures release later than on most otherwebsites please respond thank you:)
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April

Used to be justifiable in their…

Reviewed on 2021-03-25T12:21:15

Used to be justifiable in their ridiculously inflated prices given their TOM points system,now the restriction on points able to be spent renders the company not worth buying from. They are shamelessly money gouging and charging upwards of $250+ for a 1/7 scale but hey, at least that’s $10 worth of points you can’t spend! They also ran out of stock of a figure I purchased months before and neglected to tell me until I asked. So that money was gone from my bank account for a very long time. They’re also charging $100 shipping because of COVID on all my preorders. Very greedy company, just want the figures I preordered and then I’m never buying from them again.
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Marco D.

Not only as store, but as a Company is awful.

Reviewed on 2021-02-12T15:18:27

Regardless about the buying, not sure how bad is it. But a backed a project regarding of Sharin no Kuni game,the game was promised to be released in October 2017, and now Febrary 2021 still nothing about it, the Company gave a last update 10 months ago, the company Tokyo Otaku Mode is a mess in general.
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Bradley Hulse BraddersH

Fraud

Reviewed on 2020-11-25T04:52:50

I have never bought a product from here yet have attempted to take £0.77 luckily declined by my bankbut have so be careful they will try take money from you even if you haven't bought a product from them
read more
Viewer

Good Figures, Bad Service

Reviewed on 2020-11-13T06:45:30

Pro: They stock a lot of figures and do a lot of pre-orders for new figures. Items arrive well packed and not damaged.Cons: They are much more expensive than the retail price. All items come out on sale but that sale price is marked up. The more expensive the item, the more markup. Amiami and other sites sell at retail price. Also, they take forever to ship items. I don't mean shipping international is slow based on method, I mean on average from the time you order or an item comes in stock, it's like a month before they even get to shipping it. They are very disorganized when it comes to orders, consolidating shipping, or systematizing pre-orders or changes. I've had to send multiple emails trying to ask why they ship single items one at a time on the same order with the same release month and got back "it's because only one item was in stock at the time". If they could work on their service the over price premium might be worth it to buy from them.
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TimInMass

They tried to use my old credit card to…

Reviewed on 2020-11-12T15:21:25

They tried to use my old credit card to charge $1, it was declined of course, but they are sneaky and try to take a $1 here and there and hope nobody notices.BE AWARE!
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Cailyn Kim

False Advertising

Reviewed on 2020-10-25T02:55:57

Bought a keychain that they claimed to be free, ended up being over $20 because of shipping and other hidden fees that I did not see until I reviewed the receipt emailed to me after the purchase.They also have a terrible mobile site that’s difficult to navigate and view your purchases. When I logged onto my computer, I found out they wouldn’t let me cancel my preorders. When I bought the keychain, it said nothing about being unable to cancel. DO NOT PREORDER FROM THIS SITE THEY ARE SCAMMERS
read more

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