Ouigo preview
Ouigo favicon

Ouigo Review

August 2026

1.2/5
Trustpilot
Estimated Revenue
N/A
Total Employees
N/A
About

Réservez vos billets de train pas chers avec OUIGO, les trains à grande vitesse à petits prix. Voyagez au meilleur prix.

Global Rank
N/A

What is Ouigo's Revenue?

Ouigo's estimated revenue is N/A.

What does Ouigo do?

Réservez vos billets de train pas chers avec OUIGO, les trains à grande vitesse à petits prix. Voyagez au meilleur prix.

3mo Traffic Growth
+0.7%
Monthly Hits
N/A
Time on Site
6:57Mins
Bounce Rate
N/A

How fast is Ouigo growing?

Ouigo has grown by 0.7% in the last 3 months according to SimilarWeb.

How do people find Ouigo?

People visit Ouigo through various channels. 96% find them through search engines.

How do people interact with Ouigo?

Last month, Ouigo received N/A visitors who spent an average of 6:57 minutes on the website and visited N/A different pages per session. Overall, N/A of people bounce on the first visit.

Who uses Ouigo?

No geographic data available.

Traffic Growth (last 2 months)

4.3M visits
Jun 2026
4.3M
4.4M visits
May 2026
4.4M

Traffic Sources

Search96%
Paid4%

Top Countries

No data
Review Score
1.2/5
Total Reviews
3,543
Info
Ouigo
Sort by:
Rebecca Singer
Reviewed on Apr 30, 2026

The scheduling is confusing because…

The scheduling is confusing because certain options are not listed till 2 weeks before the date of travel. The train itself is comfortable and allows one to choose a seat in advance. The prices vary a lot depending on ????

Miko
Reviewed on Jun 28, 2026

Very rude and bad staff

Very rude and bad staff

Billy
Reviewed on May 1, 2026

Anxiety sufferer, asked for support when boarding, would not give me a hand.

I occasionally suffer with anxiety when boarding trains, partly due to a previous trauma. I attempted to board at Madrid, I felt fine until I see I had to step down into the train which triggered my anxiety, I asked one of the female staff members for support, she could see how upset and scared I was but refused to offer her hand for me to step onto the train, saying I should have requested support when booking. She said she can help from inside the train but not on the platform, well that was of no help to me, all I wanted was a hand for support but she said she was not allowed to provide this. I was not asking for much. Once on the train I was fine, the seat was wide and I had a socket to charge my devices, however the wifi was non-existent and I barely had any signal for the whole journey.

Alun
Reviewed on Jul 14, 2026

Our experience from Lille to Avignon…

Our experience from Lille to Avignon was ok going except the view wasn’t good, coming back was terrible, the train was three hours late, so sat in Avignon TGV for three hours in 35 degrees was an experience. The train arrived almost four hours late so when we boarded our reserved seats were cancelled and passengers just sat where they could. Luggage under tables under seats and everywhere made sitting uncomfortable. We won’t be tempted by OUIGO prices ever again. We missed our Eurostar connection and therefore our London onwards connection, luckily we got put on another Eurostar and London train back home. We did at least get compensation of half the single fare.

Tim Harder
Reviewed on Jul 10, 2026

You have been warned

Every time I forget why I swore off Ouigo and book a trip anyway, I regret it. On our latest attempt of a trip, our train was cancelled with no advance notice, we only found out at the station. Because I bought the ticket through the SNCF shop, Ouigo didn't consider us as their customer, which made getting information or help harder. In my experience, Ouigo has no dedicated customer service desk at the station, so you will probably rely on SNCF staff taking the job out of pity or goodwill. So if you "travel" with ouigo, be prepared to break your promises. You will probably have to tell your fiancé that you will not make it to that concert in Paris, or your kids that they won't be playing at the beach this weekend.

Samet Çetin
Reviewed on Jul 8, 2026

Train departed 30 minutes late and…

Train departed 30 minutes late and arrived 1 hour late

Da
Reviewed on Jul 6, 2026

PLEASE DO NOT TRAVEL WITH OUIGO!

PLEASE DO NOT TRAVEL WITH OUIGO!! Extremely dangerous and unsafe. This is by far the worst transport operator I have ever encountered in any format anywhere in the world in my entire life. All staff are beyond incredibly rude. Their trains do not function. If you are sick or unwell on their trains they treat you like you are a terrible human being. There is no respect for you or commons decency from the operator. The AC malfunctions constantly. Their trains cancel. Their customer service is non existent. I cannot beg everyone enough to never ever use this operator. Avoid at all costs.

phillip mcguire
Reviewed on Jun 25, 2026

cancelled train. no reasonable alternatives.

cancelled my train with unreasonable alternatives, leaving me stuck with no choice but to take an 8 hour coach.

📊Analytics & Marketing2
🎯Build Tools1
📝CMS1
🎯CSS Frameworks2
📊Error Tracking1
🔧Fonts1
🔧Privacy & Consent1
🔒Security1
🎯UI Libraries2
🔧Web Standards1
Tracking & Analytics4
G
Google Tag Manager
G
Google Static
G
Google Tag Manager
G
Google AdSense

Technology detection powered by advanced web analysis

Powered byTechlist.ai