Review (August 2025)

Online shopping of mobile phones, electronics, home decor, bags, shoes & clothing for men & women at paytmmall.com. ✓ 100% authentic.

97.15M

Estimated Revenue

1.6M

Website Visitors

3.8/5

Trustpilot Score

What do we know about Paytm Mall?

Estimated Revenue (2020)

$97.15M

Total Funding

$795M

Total Employees

670

Founded

2016

Industry

Internet

Last Funding Date

Other Jul 2019

About

Paytm Mall: Online Shopping of Mobile Phones, Electronics, Home Decor, Bags, Shoes & Clothing for Men & Women at Paytmmall.com. ✓ 100% Authentic.

Social Links

Alexa Ranking: 7277

What is Paytm Mall's Revenue?

Paytm Mall's estimated revenue for 2024 is $97.15M.

What does Paytm Mall do?

India's Premier Shopping App - Brought to you by Paytm.

What are the monthly traffic metrics for Paytmmall?

6/mo Traffic Growth

-8.70%

All Time Traffic Growth

Create Free Account

Monthly Hits

2M

Time on Site

2.3Mins

Bounce Rate

58%

How fast is Paytmmall growing?

Paytmmall has grown by -46.0% in the last 6 months according to SimilarWeb.

How do people interact with Paytmmall?

Last month, Paytmmall received 2M visitors who spent an average of 2.3 minutes on the website and visited 3.0 different pages per session. Overall, 58% of people bounce on the first visit.

How do people find Paytmmall?

267.4k people (17%) visit Paytmmall directly. 1.1M (71%) people search for them in Google. Whereas, 8.2k (1%) discover Paytmmall through Facebook, Reddit, and YouTube. 1.4k (0%) visitors come from Paytmmall's email newsletters. Finally, 9k (0.6%) people come from affiliates and or paid referrals.

Who uses Paytmmall?

Paytmmall's top market is the India and they receive 1.4M (90.5%) people.
Then the 2nd is United States with 20.7k (1.3%).
The 3rd is is Seychelles with 8.4k (0.5%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What do Paytmmall's customers say about them?

Review Score

3.8/5

Total Reviews

3

Info

Paytm Mall
5 Star
66.7%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
33.3%
Read reviews that mention
Seema Kale

I have been shopping from Paytm mall…

Reviewed on 2020-11-23T16:24:08

I have been shopping from Paytm mall for a long time, all orders I got are as per the product images shown on the website,I used Paytm mall offers, coupons & promo code offered by cashkamao.com, it helps you to save extra on your current order and they also offer cashback.
read more
Deepak Kumar

Very Good Experience with…

Reviewed on 2019-10-10T09:58:53

Very Good Experience with paytmmall..............................................................................
read more
Lakshmi Narayan Mishra

Worst Customer Service.... Robots Without Brain!!!

Reviewed on 2019-03-13T05:30:59

I ordered 02 iPhone (6281918113 and 6281747963) in the month of October'18 and was expecting shopping vouchers against each of them as per the ongoing offer.After couple of days of placing order, contacted Paytm Mall customer service as didn't received any of the voucher. At that time I was assured that issue will be resolved soon and I'll receive both vouchers via email. October ended but no voucher received. In the month of November, I was deputed outside India for 03 weeks so entire November went in travel arrangements and travelling. Due to this, I missed to follow up on my query. I came back on 02Dec and unfortunately my mom passed away on 05Dec. That was unexpected so I and family members were in trauma. It took almost 02 months for us to start focusing on life again. I wish that was never happened, Miss You MAA!!! In February'19 realized that no voucher is delivered. I spoke to Prakhar and explained him the situation. He said, we had sent only 01 voucher back in October to the registered email id. I was shocked as entire month I was waiting for vouchers to be delivered only. Anyways, I requested him to spell out the email id just to be sure that it is correct. He spelled I for India whereas it is l for Lima actually. I corrected him there and then and asked to send the voucher to the correct email id. On call itself, I received the voucher however that was expired as was issued in Oct'18 and valid till 90 days only. When I demanded to reactivate the voucher as that was not my fault, Prakhar asked to share the error screen shot so that he can escalate and get the voucher reissued/reactivated asap. Since 16Feb, the day when I had word with Prakhar a lot of emails have been exchanged and every time I received the same robotic answer, voucher was sent in Oct and now expired as not used within the validity. Every time I tried to explain these dumb people in a different way that it was not my fault as they sent it to the incorrect email address initially. On 24Feb, again I spoke to some guy and after wasting my 15 minutes he connected me to so called supervisor, Josy. No result came out as she also acted like mindless robot and keep on repeating the same thing. I asked her to spell out the email address and she also did the same mistake. When I corrected her, she started making excuses that I (India) and l (Lima) are quite similar that’s why spelled incorrectly. When I asked where I can escalate this matter further, she said nowhere as it’s them only who decides what to do. After a long argument she asked me to wait for 24 hours as arranging a call back from other department. Like vouchers, no call received till now which is very disappointing. At the end, I thought Trustpilot community can make a difference and hope post reading this people can decide to place an order or not on Paytm Mall. As per me, post sales team is USP of any e-commerce company as they are face of the organization.
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