Review (August 2025)
Petsafe® brand is the world's leader in containment, training, and lifestyle solutions to give pet owners more great moments with their pets.
21.24M
Estimated Revenue
465.46k
Website Visitors
2.6/5
Trustpilot Score
What do we know about Petsafe?
What is Petsafe's Revenue?
Petsafe's estimated revenue for 2024 is $21.24M.
What does Petsafe do?
Petsafe is a company based out of 2425 E PERRY RD, PLAINFIELD, Indiana, United States.
What are the monthly traffic metrics for Petsafe?
6/mo Traffic Growth
1.40%
All Time Traffic Growth
Create Free Account
Monthly Hits
465k
Time on Site
2.1Mins
Pages per Visit
2.0
Bounce Rate
55%
How fast is Petsafe growing?
Petsafe has grown by 2.6% in the last 6 months according to SimilarWeb.
How do people interact with Petsafe?
Last month, Petsafe received 465k visitors who spent an average of 2.1 minutes on the website and visited 2.0 different pages per session. Overall, 55% of people bounce on the first visit.
How do people find Petsafe?
87.8k people (19%) visit Petsafe directly. 335k (72%) people search for them in Google. Whereas, 22.7k (5%) discover Petsafe through Facebook, Reddit, and YouTube. 2.4k (1%) visitors come from Petsafe's email newsletters. Finally, 9.6k (2.1%) people come from affiliates and or paid referrals.
Who uses Petsafe?
Petsafe's top market is the United States and they receive 303.4k (65.2%) people.Then the 2nd is Canada with 30.3k (6.5%).The 3rd is is France with 23.3k (5.0%).
Traffic Growth (last 6 months)
What do Petsafe's customers say about them?
Review Score
2.6/5
Total Reviews
56
Info
PetSafe® Brand5 Star
35.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
65.0%
Read reviews that mention
evan denmark
Avoid pet safe at all costs
Reviewed on 2021-04-29T07:01:41
Products that don’t work and customer support reps who don’t know anything about the product and orsimply reading from a checklist and continue to talk over you incessantly while you’re trying to get in a word or two. And no resolution. Avoid this company at all costs
read more
Fiona
Petsafe are not "pet safe"
Reviewed on 2021-04-28T13:19:04
We bought the latest and shiniest catflap from Petsafe (after reading their reviews). However,the catflap stopped working abruptly overnight. When we called PetSafe, they had known about this problem already (I.e. catflaps automatically locking with no warning). Knowing they have a faulty product, they should stop selling them and recall this particular line of catflaps. To any cat lover or afficiando, do not buy Petsafe products - they are not "pet safe"!
read more
Craig
BEWARE: Petsafe's microchip catflap almost KILLED my cat.
Reviewed on 2021-04-28T13:01:47
BEWARE: Petsafe's microchip catflap almost KILLED my cat. After two weeks of installation the flap failed overnight without notice and locked my cat outside in -2 C temperatures (below freezing!!).When I woke in the morning she was not home and I noticed the flashing red light. Fortunately, she turned up a few hours later a little shaken but I have no idea where she spent the night. I can only imagine the distress caused to be locked out your house in freezing conditions and I am thankful she had the instinct to survive. Customer service advised this was a known issue whereby the batteries drain quickly due to a fault with the motion sensor draining the batteries far quicker than normal, and giving no warning of battery failure as the instructions suggests. When batteries the run out the flap defaults to a locked position. I was immediately offered an upgraded flap at no extra cost, which I have declined. I would suggest looking elsewhere for a cat flap and avoid this potential disaster.
read more
Eileen Wallach
Spoke to customer service and ordered…
Reviewed on 2021-04-13T14:01:40
Spoke to customer service and ordered what they said was identical door as what I have now HAHA..mine is metal and now they a cheap plastic. Very cheap plastic. And door flap is even worse as they have done away with side fuzzy stuff to help flap block wind.
read more
andrew lewis
I have purchased a chip operated cat…
Reviewed on 2021-04-06T11:44:37
I have purchased a chip operated cat flap for use by my 2 cats. Unfortunately it only works for one of the cats,I've tried all the troubleshooting options but still have the same issue. I contacted you by email and you asked for further info for the warranty which I sent and despite many chasers I've had no further response. I have paid £50 for this item which is not fit for purpose. You have not addressed the issue of replied to my many emails. The customer service is appalling and the product is not fit for purpose. I would not recommend anyone to deal with your company or invest in your products as the aftercare has been awful.
read more
Evan Denmark
Had to call twice about problems with…
Reviewed on 2021-03-30T19:53:59
Had to call twice about problems with my bark spray color. Both times she got the same customer service rep.So rude. She just talked right on right on over me never gave me two chances to get any words in. She asked me questions and I answered them but she didn’t seem to listen to what I was saying. This time she decided to send me a replacement unit plus a prepaid shipping label to send the other unit back. So I’m just waiting and I will update you. Just wanted to give you the heads up of what kind of treatment you’ll get from PetSafe if you call for support.
read more
Brenda Anderson
Underground Dog Fences
Reviewed on 2021-03-10T18:34:08
I would recommend Pet Safe 110 percent. I had issues with a break in my wire in my under ground fence.They were very helpful in this matter. So helpful that they sent me a whole new system just to fix the problem. They we're courteous every time I spoke with them and also very patient.
read more
Rochelle Woodard
I will NEVER buy petsafe again
Reviewed on 2021-02-27T00:25:18
I will NEVER buy petsafe again! I have 1 of there contain & train systems & I have been trying to get in touch with them regarding a few issues but nor response back!Dont answer the phone. When I email. I get a automated response saying they will get back to me within 48hrs. Never happened! I have tried way to many times!
read more
You May Also Find These Company Reviews Interesting