Review (August 2025)
Infórmate sobre philips y nuestras innovaciones para mejorar la vida de las personas en cuidado de la salud, consumo y estilo de vida y alumbrado.
22.08B
Estimated Revenue
5.23M
Website Visitors
1.4/5
Trustpilot Score
What do we know about Philips?
What is Philips's Revenue?
Philips's estimated revenue for 2024 is $22.08B.
What does Philips do?
We are a leading health technology company focused on improving people's health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment and home care. We leverage advanced technology and deep clinical and consumer insights to deliver integrated solutions. Headquartered in the Netherlands, the company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care. Visit our website: http://www.philips.com/ Follow our social media house rules http://philips.to/1tr9eIZ
What are the monthly traffic metrics for Philips?
6/mo Traffic Growth
-20.70%
All Time Traffic Growth
Create Free Account
Monthly Hits
5M
Time on Site
4.4Mins
Pages per Visit
4.0
Bounce Rate
48%
How fast is Philips growing?
Philips has grown by 4.3% in the last 6 months according to SimilarWeb.
How do people interact with Philips?
Last month, Philips received 5M visitors who spent an average of 4.4 minutes on the website and visited 4.0 different pages per session. Overall, 48% of people bounce on the first visit.
How do people find Philips?
2.4M people (46%) visit Philips directly. 2M (38%) people search for them in Google. Whereas, 107.5k (2%) discover Philips through Facebook, Reddit, and YouTube. 85.1k (2%) visitors come from Philips's email newsletters. Finally, 36.1k (0.7%) people come from affiliates and or paid referrals.
Who uses Philips?
Philips's top market is the United States and they receive 1.9M (36.3%) people.Then the 2nd is India with 600.9k (11.5%).The 3rd is is Netherlands with 441.4k (8.4%).
Traffic Growth (last 6 months)
What are Philips's ads on Google?
Google Ads
Philips Airfryer - Fry, Grill, Roast, Bake & More - philips.com
https://www.usa.philips.com/c-m-ho/cooking/airfryer-top
Get The Taste You Love Without the Guilt. Discover Quick & Easy Options Today!
Philips Sonicare | #1 Brand Choice of Dentists | philips.com
https://www.usa.philips.com/c-m-pe/electric-toothbrushes
Sonicare DiamondClean improves gum health up to 70% more than leading competitor. Gentle On Teeth & Gums. Rechargeable. Proven Clinical Results. Easy To Use. Highlights: Advanced Technology, Low Price.
Philips Sonicare Toothbrushes - Remove Up To 3x More Plaque
https://www.usa.philips.com/c-m-pe/electric-toothbrushes
Philips Sonicare has your Whole Mouth Covered. And Treat Your Smile at an Affordable Price. Free Shipping Every Day.
Philips Sonicare | #1 Brand Choice of Dentists | philips.com
https://www.usa.philips.com/c-m-pe/electric-toothbrushes
Sonicare DiamondClean improves gum health up to 70% more than leading competitor. Gentle On Teeth & Gums. Easy To Use. Proven Clinical Results. Rechargeable. Types: DiamondClean Smart, HealthyWhite+, 2 Series Plaque Control, Essence+, Sonicare For Kids.
Philips Sonicare | #1 Brand Choice of Dentists | philips.com
https://www.usa.philips.com/c-m-pe/electric-toothbrushes
Clinically Proven To Remove Stains. Compare Our Electric Toothbrushes & Buy Now! Improves Gum Health. Proven Clinical Results. Rechargeable. Gentle On Teeth & Gums. Easy To Use. Types: DiamondClean, DiamondClean Smart, HealthyWhite+, 3 Series Toothbrushes
What do Philips's customers say about them?
Review Score
1.4/5
Total Reviews
327
Info
Philips5 Star
10.0%
4 Star
0.0%
3 Star
5.0%
2 Star
5.0%
1 Star
80.0%
Read reviews that mention
Evan Tobin
If I could give zero stars I would
Reviewed on 2021-04-21T17:41:34
If I could give zero stars I would. I bought my razor over two months ago. My first problem was trying to register the warranty online.They gave a written code to scan and it took me to a website that didn’t even recognize my model number! I called customer service and they claimed they could register me. I received a confirmation email on 2/26/21 that the S6540/90 was successfully registered. When I called a week later since the razor wasn’t charging properly, they had no record of the registration. I went through the process over the phone again and was told they would send me a replacement. I believe I called again 2 weeks later when still not replacement arrived. On 4/7 I finally received an email that they had no stock on the S6540:90 and would an S6810/82 be an acceptable replacement. I called immediately and asked about this razor and agreed that would be acceptable, please ship it out ASAP(I had shoulder surgery on 3/1 and couldn’t shave with a blade as I usually do). I sent an email on 4/17 asking for a status update, no response.
I called today 4/21 and spent almost an hour on the phone, mostly on hold. Now I was told , first that she saw the previous documentation and it was being processed. I asked why hadn’t it shipped yet and was placed on hold, after numerous waits and false updates and requesting a supervisor, I was eventually told they couldn’t find the s6810/82 anywhere in their warehouses and could they send me a 6880/81 instead. I said yes, just send me a razor before my beard hits the floor. We’ll see if this one arrives before my warranty expires, I doubt it. Since I have my almost 2 month post op doctors visit tomorrow, I might finally get cleared to use my right hand again, hopefully shave and drive. If I can shave with lather and a blade again before a replacement razor arrives, this POS razor is going back to Costco, where customer service is King. Philips/Norelco wins the worlds worst customer service award! Stay Away!
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Gyno Pomerleau
If you ever have to do a product return…
Reviewed on 2021-04-13T15:39:05
If you ever have to do a product return or replacement good luck with that. Ive been dealing with them for over 3 months trying to get this refund paid which they approved.Still waiting on that. They don’t respond in a timely manner ever. I will never buy their product again.
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Grant Turner
Fundamental Flaw In Bead Trimmers
Reviewed on 2021-04-13T10:11:36
Philips are normally synonymous with quality as a brand but as you can see from the other reviews this has been obliterated.
My case is with their beard trimmers.There is a fundamental flaw with the product design which means that when you remove the clipper head the small plastic clips that hold it on are prone to breaking.
THis isn't a one off and more fool me for purchasing the same product again but it has now happened three times! I'm not an unlucky person either. If you check their own web site it is laiden with negative feedback about this and yet they have not addressed the issue.
They know there is an issue but it's obviously not financially viable for them to recall the product even though it's been going on for years.
Even their new version of the new model of the same type of product has the same issue. It's an easy fix with the use of metal clips instead but again this would cost too much for them.
For a £90 beard trimmer I expect more and to the customer service won't even respond to support requests.
I tried to source the replacement part (just a bit of plastic) and they wanted £30 + delivery!
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April
Philips is the WORST company
Reviewed on 2021-03-31T17:50:42
The worst customer service I've ever experienced. I bought a toothbrush replenishment subscription from their Sonicare line.The first one was sent, no problems. However when the next one was supposed to be sent, I was charged but almost a month goes by no replacement sent. I've called, live chat, emailed, social media to ask what happened since they failed to let me know. But they kept saying 3-5 business days a representative will contact me. Never happened. I cancelled my subscription & now have been trying to get a refund these past few weeks.
Do not buy or trust the Philips company. They steal your money and never reach out to you. If I dont get my money back is there a way to sue this company. Seems like a lot of people have the same/similar experiences.
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Melissa Ford
Frustrating Experience - Sonicare Support
Reviewed on 2021-03-30T18:24:37
I keep receiving emails about an unpaid invoice, even though I have paid the invoices.I have called on three separate occasion and there was never a proper answer as to 1)whether I actually owed any money by looking at my account and whether I was spammed 2)why I keep receiving these emails.
The first obstacle is to even have a full conversation with a support rep. In my latest attempt, I was disconnected as they were looking for my background the first time. The second time, as I was talking to the rep, another recording interrupted and I presume I was disconnected.
Also for some reason, the audio on their mics are set very low so I can barely hear them even though their wait music blasts and bursts my ear drums.
Overall really frustrating experience
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John McGrath
This is the Phillips Norelco Electric…
Reviewed on 2021-03-28T13:12:42
This is the Phillips Norelco Electric Razor S3310. My old 6863 XL Head and Cord are not compatible.Except age they are the same razor !!! What happened to reuse, recycle, reduce man !!! New things suck !!! Old things ROCK !!!
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customer
Philips.com not geared up to selling…
Reviewed on 2021-03-16T13:01:06
Philips.com not geared up to selling online.
Tuesday 16 February 2021
I purchased a Philips 'OneBlade Face + Body'online directly from the Philips.com.
Saturday 27 February 2021
I hadn’t received the item so I went online for help but the chat facility kept requesting that I use the ‘correct format’ for my email address.
As far as I know there is only one way to write an email address.
Not being able to ‘Live chat’ or email I then called.
I waited ten minutes for the phone to be answered then another ten minutes on a call to be told that the item had been held up but that the ‘back office’ does not work at weekends.
I was told I would receive a call on the following Tuesday (2 March)
On the same day I received a survey form from Philips.
I gave them an extremely poor review as you would expect, but this didn’t spur them on to do anything about it.
By now I’d waited eleven days for my item and wasted twenty minutes on the phone and filled out a survey - but no shaver.
Tuesday 2 March
I did not receive the phone call.
Thursday 4 March 2021
I called again and was told that they would look into it and call me back.
I explained that I’d been told this before to no avail but he suggested that I had invented the story!
Monday 8 March 2021
Received a phone call saying that they’re correcting the error and I should be receiving the item soon without indicating what 'soon' might mean.
16 March 2021
The shaver in a box with no packing finally arrives, one month, three phone calls, one survey, two promises and one accusation later.
The display box is almost impossible to open and unlike most similar products the adapter can only be used with a shaver socket, not something that was made obvious on the web site.
I called Philips and they agreed to send me a three-pin plug, except that they were supply problems so they could not tell me when I might receive it.
Based on my experience I would not recommend buying direct from Philips.com, they’re simply not geared up to selling online and although their customer service is warm and friendly the results are third rate at best.
Having already worked to earn your money, you should NEVER have to work this hard to spend it.
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Ellie
Completely disappointed and disheartened
Reviewed on 2021-03-09T12:52:55
I have spent hundreds of pounds on the Philips toothbrush range - I contacted them today as my electric toothbrush has suddenly stopped working.I have only had it for around 2 years (a short time in light of the price tag!) - when I asked them to please help rectify the issue and explained my disappointment, the best they could do was ‘sorry to disappoint, enjoy the rest of your day’.
Shocking, from such an apparently reputable company. Will definitely be going back to Oral B and steering from Philips products in general from now!
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