Review (August 2025)

Helping shopify entrepreneurs sell more with premium themes, apps, and custom e-commerce solutions.

10k

Estimated Revenue

107.51k

Website Visitors

2.6/5

Trustpilot Score

What are the monthly traffic metrics for Pixelunion?

6/mo Traffic Growth

5.10%

All Time Traffic Growth

Create Free Account

Monthly Hits

108k

Time on Site

2.0Mins

Bounce Rate

51%

How fast is Pixelunion growing?

Pixelunion has grown by -21.1% in the last 6 months according to SimilarWeb.

How do people interact with Pixelunion?

Last month, Pixelunion received 108k visitors who spent an average of 2.0 minutes on the website and visited 2.0 different pages per session. Overall, 51% of people bounce on the first visit.

How do people find Pixelunion?

43.6k people (41%) visit Pixelunion directly. 52.4k (49%) people search for them in Google. Whereas, 3.2k (3%) discover Pixelunion through Facebook, Reddit, and YouTube. 57 (0%) visitors come from Pixelunion's email newsletters. Finally, 89.6 (0.1%) people come from affiliates and or paid referrals.

Who uses Pixelunion?

Pixelunion's top market is the United States and they receive 19.8k (18.4%) people.
Then the 2nd is Canada with 6.6k (6.2%).
The 3rd is is United Kingdom with 6.4k (5.9%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What do Pixelunion's customers say about them?

Review Score

2.6/5

Total Reviews

4

Info

Pixel Union
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1 Star
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Read reviews that mention
G

Unresolved theme issues

Reviewed on 2021-03-08T08:59:08

I'm writing this review here since the review I wrote on their website never got published or was deleted.We are a loyal customer of Pixel Union. We used their Wholesale app for 6+ years and decided to purchase their premium theme Superstore. That was the worst decision we made. Since the day the theme was online our wholesale customers were not able to go to the checkout anymore. It was random, some customers could, some didnt. Pixel Union support failed to find the issue and now, two months later, we are loosing orders, money and customers because of it. On a weekly base we have customers emailing or calling us that they can not place an order. They get frustrated and we can't blame them, it's 2021 and making a simple online order is not possible. It's ridiculous! The only answer we get from Pixel Union support is that they can't replicate so it must be a customer issue. This is crazy if you see the amount of customers having this issue. I would strongly advise not to work with Pixel Union for now and for sure not to purchase the Superstore theme or Wholesale club app until they resolved the issues.
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Joshua Oren

Awful

Reviewed on 2020-09-03T16:51:55

Awful. The theme we purchased and use from them all of a sudden has a huge bug. When sorting by Newest product on any category it only lists half the products.The other half of the page is blank. Horrible experience for a customer. I contact Pixel Union support. Takes forever for them to respond. And finally when they do, they blamed it on an app on my page. The app was removed and the problem still persisted. Pixel Union then confirms it's a bug in their theme. That it would be fixed with an update in a week. A week later, nothing. I contact them again..Wait days for them to respond. Finally they do and say there is no timetable in sight for them to fix this problem. That it's a much larger problem than they realized (duh!) and it will take much more time. Just horrible. We're going to switch themes and get away from anything having to do with this developer. Awful support, buggy themes..No thanks!
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Paul smit

Waste of Money

Reviewed on 2020-08-14T19:27:57

Bought a theme for $180, you can customize very little and they don't help if you have any questions or problems.it's a waste of your money!
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Mads Robinson Mouritzen

Stay away..

Reviewed on 2019-04-16T18:42:34

Stay away... Bought the theme Empire, and i has HUGE load times on some categories. They refuse to help,keep telling me i need to wait for an update, and that the issue i have is out of their scope... A plain install has the same speed issues, and they won't help me. What a waste of 180$. Stay away from these guys, they do not care, once you have paid. They would rather waste time discussing than helping, and they really don't read your emails, they just do a fast rundown, and answer what they think is in your email, which makes the support process even more frustrating.
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