Review (March 2024)

Plivo’s sms api and voice api platform enables businesses to communicate with their customers on a global scale. sign up for free now.

50M

Estimated Revenue

81.93k

Website Visitors

3/5

Trustpilot Score

What do we know about Plivo?

Estimated Revenue (2020)

$50M

Total Funding

$2M

Total Employees

180

Founded

2011

Industry

Internet

Last Funding Date

Seed Dec 2012

Location

Austin, United States

About

Plivo: Plivo's SMS API and Voice API platform enables businesses to communicate with their customers on a global scale. Sign up for free now.

Social Links

Alexa Ranking: 35845

What is Plivo's Revenue?

Plivo's estimated revenue for 2023 is $50M.

What does Plivo do?

Plivo is a leading cloud communication platform that offers a simple, fast, and scalable way for companies to modernize their business communications. Companies of all types use Plivo's API's and SDK's to quickly integrate voice and SMS capabilities into their applications. Direct relationships with over 1600 local carrier networks deliver reliable connectivity in 195 countries, With pay-as-you-go pricing and visual builders, Plivo offers a cost-effective and easy-to-deploy global communications solution. Start for free. Deploy within hours.

What are the monthly traffic metrics for Plivo?

6/mo Traffic Growth

-28.20%

All Time Traffic Growth

Create Free Account

Monthly Hits

82k

Time on Site

7.3Mins

Bounce Rate

38%

How fast is Plivo growing?

Plivo has grown by 9.9% in the last 6 months according to SimilarWeb.

How do people interact with Plivo?

Last month, Plivo received 82k visitors who spent an average of 7.3 minutes on the website and visited 8.0 different pages per session. Overall, 38% of people bounce on the first visit.

How do people find Plivo?

40.5k people (49%) visit Plivo directly. 27.2k (33%) people search for them in Google. Whereas, 741 (1%) discover Plivo through Facebook, Reddit, and YouTube. 1.2k (1%) visitors come from Plivo's email newsletters. Finally, 197.3 (0.2%) people come from affiliates and or paid referrals.

Who uses Plivo?

Plivo's top market is the United States and they receive 44.5k (54.4%) people.
Then the 2nd is India with 8.2k (10.1%).
The 3rd is is Canada with 1.7k (2.1%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Plivo's ads on Google?

Google Ads

Plivo Voice & Messaging APIs - SMS, Voice & SIP Trunking

https://www.plivo.com/

Consistent and Reliable Enterprise-grade Communications Stack. Get Started Today. We Simplify Business Communication So That You Can Communicate With Confidence.

Plivo is the #1 Alternative - Quality APIs Get Started Today - plivo.com‎

http://try.plivo.com/twilio-alternative/twilio-br-us/?utm_medium=Web-Paid&utm_term=&utm_matchtype=&utm_source=Google-Adwords&utm_campaign=Twilio-Brand&utm_device=m&utm_campaignid=822362375&utm_adgroupid=40727999445&utm_creative=196939043731&utm_network=g

70,000 Customers Choose Plivo for Quality, Coverage, Free Support, Great Prices Low Pricing · Easy-To-Use · Instant Global Coverage · 24/7 Emergency Support

Stop Overpaying for SMS API | Save up to 35% with Plivo‎

https://www.plivo.com/twilio-alternative/

Reduce your cost by 35% using Plivo's reliable SMS API. Plivo offers inbound SMS...

Stop Overpaying for SMS API | Save up to 35% with Plivo | Plivo.com‎

https://www.plivo.com/campaign/twilio-alternative/?utm_source=Google-Adwords&utm_term=&utm_matchtype=b&utm_medium=Web-Paid&utm_campaign=Beta-USA-Twilio&utm_device=c&utm_campaignid=1679935894&utm_adgroupid=66135839660&utm_creative=326248838286&utm_network=&campaign_source=PPC Twilio

Reduce your cost by 35% using Plivo's reliable SMS API. Plivo offers inbound SMS, number porting, 24 * 7 support absolutely free. Try it today.

Short Code Text Number - Send Texts to Customers at Scale - plivo.com‎

http://try.plivo.com/short-codes/shortcode-texting-migration/

Lowest Price Leader. 40 SMS/second. Scalable Developer API · Speed: 40 SMS per second · Increase Delivery Success

What do Plivo's customers say about them?

Review Score

3/5

Total Reviews

53

Info

Plivo
5 Star
40.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
60.0%
Read reviews that mention
Drew Gilkey

What a joke!

Reviewed on 2021-03-20T03:52:41

No joke... opened an account. I have a pre-existing call center solution that uses Twilio.Wanted to have it use other providers too. Literally opened the account, did nothing but hit upgrade account. Supplied the credit card, etc... Then they denied the account with no explanation... Not sure if this is a mistake, or whatever... I mean the product is already an existing product.
read more
AJ James

PLIVO IS STRONGLY NOT RECOMMENDED!er and no tech-ee like…

Reviewed on 2021-01-05T01:59:35

I am no programmer and no tech-ee like many of you all, you are quite fortunate. PLIVO IS STRONGLY NOT RECOMMENDED!Plivo (or choice of Twilio) is required by a 3rd party platform, for the SMS and phone number purchasing features. I am so sorry I did not go with Twilio as a friend advised. I need to have the most basic integrations up and running, I was confused when it came to "Triggering the PHLO from your SMS app" and/or "install the server SDKs". After in-depth 8+ hours looking but not finding any useful: 'how-to-s', you-tubes, nor Plivo website additional explanation, nothing of value, as a last resort I email support, with a log of the issue, not wanting to use there time if I could solve it myself. I was SHOCKED at the DISMISSIVE RELY: "Kindly ensure that you are using the latest SDKs of composer and PHP-SDK provided by Plivo here... it is not on our end..." FIRSTLY, downloads clearly state, each is the latest version available, so telling me to go check the versions THAT YOU ALL ARE PROVIDING IS GARBAGE ADVICE AND CLEARLY "THE RUN AROUND"! WOW, LET ME UNDERSTAND THIS: I signed up for Plivo, Pay $, and Plivo provides a list of instructions to use SMS-platform. I followed step by step on the Plivo website, download the programs Plivo says, follow each step, get suck at step 4, and Plivo claims my issue, not theirs, who cares, has nothing to do with them, cavalierly. Twilight Zone! I would bet if this support person, who wanted to 'hit solved' apparently as swift as possible, early Monday morning, would have taken 5 mins to think, what issue stoping me & this SDK, could have supplied a quick fix. That I am convinced of it, and there should be more "how-to/ you-tube visuals" available anyway about this and related. Instead, now I have lost Sunday and Monday productivity, with no further reply to my follow-ups from Plivo Support!?! Unreal! I avoid UNPROFESSIONAL COMPANIES like PLIVO! What is PLIVO's "support staff" (loosely) for?? What does Plivo expect me to do now, higher a tech to install their software??? No sir! I will yell it from up-high (haha) & I will demand a refund, and go to Twilio, WHICH IS MY ADVICE TO ANYONE ELSE READING THIS. PLIVO IS PROBLEMATIC w/ TERRIBLE CUSTOMER SERVICE! -AJ
read more
Flora Damien

ZenTrunk is great!

Reviewed on 2020-11-29T03:41:32

We have used multiple SIP trunk carriers for our PBX in the past but none of them get close to the simplicity of ZenTrunk.It just feels like a software first product. We will soon try and use ZenTrunk for our other systems once we are back in office.
read more
Brady Joseph

Good platform, can be better

Reviewed on 2020-11-28T04:32:26

Plivo has been improving since we signed up a long time ago. The new console was a bit confusing at the start,but we have now gotten used to it. We are happy with the platform but the sales team is pretty pushy. There are places where Plivo can improve like documentation, additional features on the console and a leave us alone sales team. I would have given a 4 stars for this review, but giving 5 to balance all the nasty reviews which seem very non-genuine.
read more
Jeremy Zerra

Very Reliable API Platform

Reviewed on 2020-11-27T20:51:43

I first used Plivo in my previous role where we built a notification engine for our internal alerts like Pagerduty.Now we also use them in my current company and my experience at both the places has been good. Earlier, we had downtimes with them but this has changed considerably over the last 2 years. I would recommend them as very reliable platform that has not disappointed our team and our company.
read more
Roger T. A.

Happy customer for the last 12 months

Reviewed on 2020-11-24T07:17:59

We started using Plivo just before COVID, and this year we have relied more on them to message our customers.They have an excellent API and well documented examples. I wish someday they add more reporting around deliver rates and times for our teams to view and action.
read more
Jake N

Very Reliable Twilio Alternative

Reviewed on 2020-11-23T17:10:39

We are a fast growing startup with customers around the globe and we needed a reliable way to reach our customers.We initially started with Twilio, but then later added Plivo as a backup. Now we only use Plivo for all our communication. I am now trying to have my team move to PHLO which will reduce our dev times even more. FYI: Our account also got blocked initially as some of the other reviews mention here, but their support team was great and they helped us set back up seamlessly.
read more
Jerris Asvina

Great support and a very easy to use SMS API

Reviewed on 2020-11-23T16:47:19

We use Plivo's SMS API for notifications to our customers, so it's important that these messages get to our users in time.We were using another vendor earlier who is much larger (T#*!!*o), but moved over with all our traffic as they clearly have much better support and a simpler API. It was easy to migrate and whenever we have had any delays with delivery the team has been pretty responsive. I would certainly recommend them to others.
read more

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