Review (October 2024)
Start planning your 2021 holiday with p&o ferries. take a ferry to mainland europe with unlimited luggage, your car, and even your pet!
1.4B
Estimated Revenue
439.98k
Website Visitors
1.6/5
Trustpilot Score
What do we know about P&O Ferries?
Estimated Revenue (2020)
$1.4B
Total Employees
1400
Founded
1837
Industry
Transportation Trucking Railroad
Location
Dover, United Kingdom
About
P&O Ferries: Start planning your 2021 holiday with P&O Ferries. Take a ferry to mainland Europe with unlimited luggage, your car, and even your pet!
What is P&O Ferries's Revenue?
P&O Ferries's estimated revenue for 2023 is $1.4B.
What does P&O Ferries do?
P&O Ferries is a leading pan-European ferry and logistics company, sailing on nine major routes between Britain, France, Northern Ireland, the Republic of Ireland, Holland and Belgium. We operate more than 20 vessels which carry more than 8.4 million passengers and 2.3 million freight units every year. Together with our logistics business, P&O Ferrymasters, we also operate integrated road and rail links to countries across the continent including Italy, Poland, Germany, Spain and Romania, and facilitates the onward movement of goods to Britain from Asian countries via the Silk Road. P&O Ferries is part of DP World, the leading enabler of global trade and an integral part of the supply chain. We celebrated 180 years of P&O in 2017.
What are the monthly traffic metrics for Poferries?
6/mo Traffic Growth
-55.80%
All Time Traffic Growth
Create Free Account
Monthly Hits
440k
Time on Site
4.0Mins
Pages per Visit
4.0
Bounce Rate
45%
How fast is Poferries growing?
Poferries has grown by 39.7% in the last 6 months according to SimilarWeb.
How do people interact with Poferries?
Last month, Poferries received 440k visitors who spent an average of 4.0 minutes on the website and visited 4.0 different pages per session. Overall, 45% of people bounce on the first visit.
How do people find Poferries?
70k people (16%) visit Poferries directly. 343.2k (78%) people search for them in Google. Whereas, 2.4k (1%) discover Poferries through Facebook, Reddit, and YouTube. 6.5k (1%) visitors come from Poferries's email newsletters. Finally, 9.1k (2.1%) people come from affiliates and or paid referrals.
Who uses Poferries?
Poferries's top market is the United Kingdom and they receive 332.4k (75.5%) people.Then the 2nd is France with 20.8k (4.7%).The 3rd is is Germany with 14k (3.2%).
Traffic Growth (last 6 months)
What do Poferries's customers say about them?
Review Score
1.6/5
Total Reviews
89
Info
P&O Ferries5 Star
15.0%
4 Star
5.0%
3 Star
0.0%
2 Star
0.0%
1 Star
80.0%
Read reviews that mention
Tom Greer
Useless Website & Bad-mannered sales staff
Reviewed on 2021-05-28T14:13:17
Phoned P & O help desk yesterday when I had a problem completing my booking online.The assistant I spoke to was terrible. When I offered my commonly used email address she refused to take it as I had once used a different email address with them about four years ago. There was absolutely no apology for the trouble I had had with the online booking and and when I expressed my frustration and exasperation at the whole process, all I got from her was a rebuke. I did then get angry and told her that it was her job to sort out my problem not to criticise my frustration with their system. She did eventually, without further bad manners, complete my booking.
This is a company with a useless website and at least one member of sales staff that should be fired. I shall not be surprised if I hear of this company failing in the near future. They are both expensive and incompetent.
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robertbloke
I booked to go to Rotterdam and then…
Reviewed on 2021-05-22T19:36:09
I booked to go to Rotterdam and then the BIG LOCK UP came along, P&O Ferries have sat on my money since December 2020 and refuse to refund my £400+.As a am held prisoner in UK I am unable to travel and P&O have given me a deadline to December 2021 and if I don’t travel to Rotterdam, they are going to keep my money. My advice is do not travel with P&O because this is theft
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April
New website utterly useless
Reviewed on 2021-04-08T10:37:10
New website utterly useless. Does not allow me to access or reset account. Cannot open new account because postcode box only accepts international dialling codes and then rejects them.Basic coding errors by whoever set this up. After 2 hours have booked with Stena instead!
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B L
Hull-Rotterdam
Reviewed on 2021-03-17T22:29:30
Hull - Rotterdam.Terrible shaking in cabins. 2 journeys last year...3 different cabins.I was unable to sleep on both occasions. I had no such problems with Stenaline route from Hook of Holland to Harwich.
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Cwj Sadler
Do not book with P&O
Reviewed on 2021-03-02T18:10:33
Do not book with P&O. Worst trip ever, due to incapable staff who lie and tell you what you want to hear until you turn up at the Port and have to pay again for the same crossing.1 man in a empty little van has now cost £425.. and delayed 5 hours!!
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Claire Jones
HAVE OUTRIGHT STOLE MY MONEY!!
Reviewed on 2021-02-27T17:33:47
HAVE OUTRIGHT STOLE MY MONEY. If i could give them no stars i would. had a booking cancelled by them from May 2020 LAST YEAR.They have ignored all my emails, there is no telephone number anywhere on the internet to speak to anyone. No refund issued, no credit note given, no way to re-book. Er hello how is this legal??????????????????????
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Brian Smith
Cairnryan/Larne be wary if you have to…
Reviewed on 2021-02-26T17:51:00
Cairnryan/Larne be wary if you have to travel between these ports during Covid whilst there is signsall over the ship nobody takes any notice especially the freight drivers who decide to sit in the bar area after they have had there dinner in the freight drivers restaurant again no care for anybody else and wander around the ship without a care in the world and oblivious to anyone else all whilst the staff mainly laugh and joke with them
I have to travel on this service as an essential worker and run a risk every time i'm onboard use stena line where they are far stricter and the ships are cleaner absolutely disgusting service and horrible conditions on there ships
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Renee Anderson
Awful refuse point blank to offer…
Reviewed on 2021-02-24T15:22:37
Awful refuse point blank to offer refund on a ferry ticket as they are still running but they want us to break the law to use it,credit note offered but NO use as I had not booked a ferry for a holiday it was for a specific purpose and lockdown hit.
Bad customer service
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