Review (August 2025)
Check out polar's high quality fitness trackers, heart rate monitors for running, triathlon and cross training & gps-enabled cycling computers, and sports watches for endurance training.
193.13M
Estimated Revenue
4.65M
Website Visitors
1.5/5
Trustpilot Score
What do we know about Polar Electro Oy?
Estimated Revenue (2020)
$193.13M
Total Employees
720
Founded
1977
Industry
Consumer Electronics
About
Polar Electro Oy: Check out Polar's high quality fitness trackers, heart rate monitors for running, triathlon and cross training & GPS-enabled cycling computers and sports watches for endurance training.
What is Polar Electro Oy's Revenue?
Polar Electro Oy's estimated revenue for 2024 is $193.13M.
What does Polar Electro Oy do?
Inventor of wireless heart rate monitoring. Listening to your body is one thing, understanding what it is telling you is an altogether different story. Polar helps you get under the skin of your training. We put it down to a combination of expertise in sports, physiology and electronics, coupled with a deep understanding of customer needs. It's no surprise then that we've been leading the way in technological innovations and smart coaching since 1977. Polar's unique products with Smart Coaching features offer the best possible guidance on how to develop your training and fitness as well as helpful feedback on your progress. Polar employs 1200 people worldwide, has 21 subsidiaries globally and manages a distribution network supplying over 35,000 retailers in more than 80 countries.
What are the monthly traffic metrics for Polar?
6/mo Traffic Growth
6.90%
All Time Traffic Growth
Create Free Account
Monthly Hits
5M
Time on Site
3.9Mins
Pages per Visit
3.0
Bounce Rate
46%
How fast is Polar growing?
Polar has grown by -17.5% in the last 6 months according to SimilarWeb.
How do people interact with Polar?
Last month, Polar received 5M visitors who spent an average of 3.9 minutes on the website and visited 3.0 different pages per session. Overall, 46% of people bounce on the first visit.
How do people find Polar?
3.3M people (71%) visit Polar directly. 1.1M (25%) people search for them in Google. Whereas, 67k (1%) discover Polar through Facebook, Reddit, and YouTube. 88.4k (2%) visitors come from Polar's email newsletters. Finally, 16.3k (0.4%) people come from affiliates and or paid referrals.
Who uses Polar?
Polar's top market is the Germany and they receive 507.6k (10.9%) people.Then the 2nd is United States with 383.2k (8.2%).The 3rd is is Finland with 371.9k (8.0%).
Traffic Growth (last 6 months)
What are Polar's ads on Google?
Google Ads
Polar.com - Polar Grit X Pro - New Premium Outdoor Watch
https://www.polar.com/us-en/grit-x-pro
Go further than you’ve ever gone before with up to 7 days of battery on a single charge. The toughest, most durable Polar watch to date. Free shipping, shop now! Daily Training Guidance. Accuracy & Connectivity. Smart Notifications. Ready-made Daily Workouts.
Polar.com - Polar Watches - Free shipping - Buy now at $229.95
https://www.polar.com/us-en/ignite2
Polar Ignite 2 is the stylish all-in-one fitness watch you've been looking for. With personalized guidance for workouts, recovery, and sleep. Order yours now! Daily Training Guidance. Wrist-Based Heart Rate. Nightly Recharge™. Free shipping on $100+.
Polar.com - Polar Grit X Pro - New Premium Outdoor Watch
https://www.polar.com/us-en/grit-x-pro
Go further than you’ve ever gone before with up to 7 days of battery on a single charge. The toughest, most durable Polar watch to date. Free shipping, shop now! Smart Notifications. Nightly Recharge™. 40 Years in the making. Easy Order & Payment. Sleep Quality Tracking.
Polar.com | Heart Rate Monitors | Sync with Polar Products
https://www.polar.com/us-en/products/heart-rate-sensors
The most accurate heart rate sensor, Polar is the gold standard in all aspects. When it comes to accuracy and connectivity, Polar heart rate sensors are the go-to choice. Personalized Guidance. View Events. Subscribe To Offers.
Polar.com - Polar Fitness Watches - Waterproof Fitness Watches
https://www.polar.com/us-en/products/fitness-trackers-and-watches
Polar fitness watches help you balance your lifestyle. Pick your favorite and order today! Focus on your wellbeing and bring balance to your life. Get to know Polar Fitness Watches!
What do Polar's customers say about them?
5 Star
5.0%
4 Star
5.0%
3 Star
0.0%
2 Star
10.0%
1 Star
80.0%
Read reviews that mention
J n well
I recently bought a polar ignite 2
Reviewed on 2021-05-13T22:37:18
I recently bought a polar ignite 2, after 10 days I had problems with charging being recorded as sleep,and had two hours charge time.I emailed customer service and they did reply quickly. I presumed they would send me out a replacement if a factory settings restart didn’t help, and after checking warranty details it seemed like if something is faulty it should be replaced if within a Couple of weeks. Apparently not the case, as it was used. I’m not sure how you can tell if somethings defective if you don’t use it. They want you to send it to be assessed but can take 10 days to process. Having it a little over a week and sending it off for 2 week turnaround already seemed strange, and was trying to keep a strict training log.
Using it until I get too annoyed , partly as a lesson to myself for not looking at trust pilot before purchase!
read more
Randall Walker
I work at polar service center
Reviewed on 2021-05-12T10:23:50
I work at polar service center. Manager is very bad person and talk bad about our people.He report that I throw box with paper in his office! I say what I didn’t oh man and 2nd my shoulder get pain injury from big drill with 11/16” bit so he told them that I shove on ditch at home I never use shove god he lie again! Then 3nd work on trailer didn’t clean inside he force me go inside I told him need use water dust power out so I can use grinder inside because of too much dust don’t see anything had no safety eyeglass didn’t cover on eyes. So he told me put your tools on your truck and leave. What is hell he talk about! Because I refused go inside dust trailer because of too much dust easy blow around inside you don’t see anything just need a water dust out so I can go inside. He wouldn’t understand seem like hard head and lies but he love fired them and fun of people! Yup he lies and blame! NEVER Go BACK THERE AGAIN!!
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Joe
Product is fine WHEN IT WORKS
Reviewed on 2021-04-16T10:01:43
Product is fine WHEN IT WORKS. When it doesn't work you have to go through about a week of emails back and forward whilst they helpfully ask you if you have turned it on and off 100000000 times.Then, despite only having it for a week you will have to send it to be repaired (you will pay shipping). THEN despite the fact that the product was clearly ****** when you bought it, they will kindly 'repair' it for you and send it back 'fixed' (you know - where any other company would apologise and send you a replacement). Looking forward to repeating this process now that the 'fixed' watch is ****** again. Thanks guys!
Everyone accepts that problems can happen and things can arrive faulty and need replacing. They don't expect that when this happens the broken product that you sold them mere days ago will be repaired (ish) and shipped back. The list of companies that do this properly is endless. Do better
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Maryam Mohseni
Infact no Star
Reviewed on 2021-04-15T08:11:07
Infact no Star, don't throw your money in bin, awful customer service and 450$ for basic watch
rehegch
When I open the Polar Flow app
Reviewed on 2021-04-09T06:24:25
When I open the Polar Flow app, the first thing that always appears is a photo of a person.I think it's an impertinence that I have to look at this picture every time I open the app.
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AlBrit
my customer experience was never again
Reviewed on 2021-04-05T11:39:11
I bought the polar vantage V2 and I did not like it.
The watch was not very useful and very heavy on my wrist.Just totally unsuitable.
The worst part was that I asked for it to be returned. They refused to accept it. It was within the legal 14 day period. They still refused under the argument that I had opened and warn the watch. I said I had to try it. They said that software that had been opened could not be returned. I argued I had not bought software but a smart watch. They did not budge.
I then involved my credit card company. They got me the money refunded. The polar people challenged and then this saga lasted for over 2 months.
After they had no further appeals, I wrote back to them and they accepted I return the watch.
They also paid for the postage.
I am ashamed to have been their customer.
read more
Susan Parker
4 stars for product, 0 stars for shopping site
Reviewed on 2021-02-25T17:19:40
I've used the Polar HR straps (various models - currently the H10) for years. I like the products.I've recently purchased a Polar Ignite. Overall, the device has the bells & whistles that I'm interested in. I don't need payment and other ancillary things.
The products get 4 stars - 4 stars for the Ignite and 5 stars for the HR straps.
Their shopping site gets ZERO stars. I can add products to the shopping cart without any issue. Yet I can not complete a transaction on the shopping site at all - as a guest, nor once logged in. There is no way to enter payment information. There ARE radio buttons to choose a credit card or paypal. Neither works. Clicking on 'submit' after checking the requisite legal boxes yields an error message.
The transaction could not be completed on the following:
MS Edge browser (PC laptop)
Internet Explorer (two different PC laptops)
Chrome browser (two different PC laptops)
Brave browser (PC laptop)
Safari on iPhone 6s (up-to-date iOS)
Safari on an iPad Air 2 (up-to-date ios)
All running the latest updates.
Hands down, their web site is SELLING THEATRE. All smoke & mirrors. Meanwhile, 3-4 clicks and keying in some data, I purchased the Ignite on a different company's web site for 20% off due to a holiday promotion.
Who cares since I can buy it on amazon or some other retailer, right? When Polar drops a 40% off deal on the Ignite during their holiday sales on their shopping site, then heck yes, I want the discount.
I reached out for help from their customer service folks. They were professional and responsive. Kudos. After multiple emails detailing what browsers I was attempting to buy the Ignite on, I was advised to call them to complete the order or buy it from a retailer they recommended. Of course, that retailer didn't have the 40% off sale price.
What was especially dispiriting were the endless emails "this is still in your cart". Clicking on the link to complete the transaction yielded "Your cart is empty" message.
Why not just revamp the shopping site to use Shopify rather than some homegrown shopping site. Or is their site just a way to irritate the heck out of customers and then tell them to call the customer service folks on the phone to buy the product. The site just plain doesn't work if they actually want folks to buy their products from them.
I actually hesitated purchasing the Ignite as I had a less than stellar experience a couple of years ago with them. I had an older wrist monitor to go with a Polar H7 strap that I needed a new wrist band for. I couldn't buy the replacement watch band anywhere, not even on amazon. Instead, I had to send the monitor to their location in New York state and pay $45 for a replacement band. There was no way to replace the monitor band without involving them directly. Who does this kind of business today? A company that's not paying attention to customer shopping trends and behaviors.
I adore their HR straps and have been happy with the Ignite. Even the Polar Flow and Beat apps work well for my needs. The company needs to copy how successful businesses sell in the current marketplace since they're not doing well in this space at all. It's a real turn-off. Note that I try to buy from businesses who aren't named amazon as we need more than one place to shop. I like to support businesses who create products I like to use.
Since the 2020 holiday season when I did buy the Ignite, I've tried a couple of times to buy products on the site. Same issue. I did it more out of curiosity to see if the site was finally working. Nope.
My recommendation to Polar:
1) use shopify as they can make sure your stuff will be purchaseable by consumers
2) stop claiming you sell directly and just let other companies sell your products as you guys stink at it
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Jeff and Monica Roth
Zero service
Reviewed on 2021-01-30T20:48:26
Zero service. Absolutely incompetent and they do not care. If you care at all to have customer service buy your products elsewhere.Your time will be wasted, you will be jerked around and you will end up frustrated and completely without help. Too bad, too. I like the watch I bought if it would just work all the time and not need service. And their online ordering is an obstacle course apparently designed to keep any orders from getying thru without first wasting an hour of time or giving the customer a stroke from frustration whichever comes first.
Just seek other companies to do business with.
read more
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