Review (September 2024)

Passion and emotion drive us, electricity and innovation drive our cars. we are all in, guiding our industry forward through pure, progressive, performance.

11M

Estimated Revenue

2.34M

Website Visitors

2.8/5

Trustpilot Score

What do we know about Polestar?

Estimated Revenue (2020)

$11M

Total Funding

$550M

Total Employees

1200

Founded

1996

Industry

Automotive

Last Funding Date

Private Equity Apr 2021

Location

Gothenburg, Sweden

About

Polestar: We are an electric performance car brand, determined to improve the society we live in. We innovate to drive progress and create a better future. Welcome!

Social Links

Alexa Ranking: 66844

What is Polestar's Revenue?

Polestar's estimated revenue for 2023 is $11M.

What does Polestar do?

Polestar is an electric performance brand, focused on uncompromised car design and technology. A Volvo subsidiary, Polestar is at the center of Electromobility, introducing world-class electrified cars and innovative, customer- focused services and offers. Polestar is set to launch a range of electric vehicles. Polestar 1 will begin production in 2019 whilst Polestar 2 and 3 are already at advanced stages of development.

What are the monthly traffic metrics for Polestar?

6/mo Traffic Growth

111.90%

All Time Traffic Growth

Create Free Account

Monthly Hits

2M

Time on Site

2.1Mins

Bounce Rate

48%

How fast is Polestar growing?

Polestar has grown by -11.3% in the last 6 months according to SimilarWeb.

How do people interact with Polestar?

Last month, Polestar received 2M visitors who spent an average of 2.1 minutes on the website and visited 4.0 different pages per session. Overall, 48% of people bounce on the first visit.

How do people find Polestar?

517.7k people (22%) visit Polestar directly. 1.4M (61%) people search for them in Google. Whereas, 102.4k (4%) discover Polestar through Facebook, Reddit, and YouTube. 15.2k (1%) visitors come from Polestar's email newsletters. Finally, 200.6k (8.6%) people come from affiliates and or paid referrals.

Who uses Polestar?

Polestar's top market is the United States and they receive 646.8k (27.7%) people.
Then the 2nd is Germany with 257.5k (11.0%).
The 3rd is is United Kingdom with 187.5k (8.0%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Polestar's ads on Google?

Google Ads

Polestar 1 - Luxury And Tech

https://www.polestar.com/us/polestar-1/

Meet The Polestar 1. The Electric Performance Hybrid, Engineered Without Compromise. Polestar 1 Is An Electric Performance Plug-in Hybrid. The Longest Range Of Any Hybrid. Polestar 2. Designed In Sweden. Phone as Key. Google Infotainment.

Polestar 2 - Pure, clean design.

https://www.polestar.com/us/polestar-2

Customize Your Polestar 2. Unique Package Options Complement Our Standard Vegan Interior. 100% Electric, sustainability-obsessed, and it's the first car with Google built in. Phone as Key. Electric Vehicle. Polestar 2. Google Infotainment. Fast Charge.

Polestar 2 - Now Available

https://www.polestar.com/us/polestar-2/

Polestar 2 Brings An All-Encompassing Redefinition Of Electric Car Performance. Learn How! Customize Your Experience. Unique Package Options Complement Our Standard Vegan Interior. Fast Charge. Google Infotainment. Electric Vehicle. Phone As Key.

Polestar.com - Polestar 2 - Pure, clean design

https://www.polestar.com/us/polestar-2/

A driver's car in any weather. AWD. Expansive Range. Versatile, Fast Charging Options. World's first inner side airbags. Advanced Driver Assistance System. Shop now. Google Infotainment. Phone as Key. Electric Vehicle. Models: Polestar 2, Polestar 1, Polestar.

Polestar 2 - Up To 408 HP & AWD Available

https://www.polestar.com/us/polestar-2/

Pure, Clean Design With Expansive Range & Versatile, Fast Charging Options. Learn More! All-wheel Drive, Class-leading Performance. Responsive Handling. Available Now! Electric Vehicle. Google Infotainment. Phone As Key. Models: Polestar 2, Polestar 1, Polestar.

What do Polestar's customers say about them?

Review Score

2.8/5

Total Reviews

14

Info

Polestar
5 Star
30.8%
4 Star
7.7%
3 Star
0.0%
2 Star
15.4%
1 Star
46.2%
Read reviews that mention
David D

Polestar 2 Lease application rejected to my surprise!

Reviewed on 2021-03-21T16:05:33

Following my recent lease application for Polestar 2 with ALD Automotive I would like to share withyou my not so pleasant experience. After submitting my application form with all the associated documents I had to chase for the answer/decision only to learn that my application was unsuccessful. It took me by surprise because one of the first documents that I submitted was a letter from my employer confirming a car allowance (£500 per month), which would cover most of the monthly lease payment. That meant that I would be using this allowance and not my own money to pay for the lease monthly. I also had sufficient savings to cover the initial deposit payment. When I highlighted this during my phone call I was asked to submit this letter again even though it had been already sent with the initial application. After sending it again I received an email confirming that my application was still unsuccessful. The very next day I applied for a PCP loan to buy Jaguar F Pace (diesel) of the same value as Polestar 2 and surprise surprise my application was accepted within 30min with no issues whatsoever. I have now a loan of a greater value than the lease for Polestar 2 could have been. The points that I want to make it here are: - I was in a perfect financial position to make this purchase. - I wanted to switch from a combustion engine car to electric vehicle to make an impact on the environment and join a growing number of EV owners - Due to bureaucratic approach of ALD Automotive and no inclination to look into my application a bit more further this choice of leasing EV was taken away from me and now I will be driving a diesel car for further four years. How do you want people to switch and start using EVs if you are making it so difficult to apply for a simple lease? In four years time when my PCP for Jaguar F Pace is due to finish I will be considering EV again but due to this experience with ALD Automotive it won’t be Polestar 2. You lost me as a customer twice. Now, when you rejected my lease application and in the future when I will be making a decision about another car again. Well done!
read more
JohnM

Polestar... Please sack your Leasing Company

Reviewed on 2021-03-11T13:56:42

Polestar, please please please review your Leasing team. Personally, I have no issues with your approach to ordering cars; pick a car,configure it, order it, couldn't be simpler. But when I can afford a car, but your underwriters think I can't for whatever reason and then they put me through distress for rejecting me, for now apparent reason, then fob me off like a leper, well I'm sorry, I'm not sure how you can continue to stay in business. After 2 days of dealing with ALD it's enough to put me off buying a Polestar 2. And I'm not the only one, as many others are facing the same experience. I completely understand outsourcing, but why would you use a company who has tarnished the Polestar 2 buying experience? Don't believe me? Have a look at their Trustpilot rating, it's shocking! Every disgruntled person who walks away is a lost sale, do you even care? How do you expect to compete in an increasingly competitive market with a service like this is absolutely beyond me.
read more
Westworld

After a long wait my car has now…

Reviewed on 2021-03-03T20:53:57

After a long wait my car has now arrived; customer services have been very helpful throughout the process.The car is awesome. I'm absolutely thrilled with it! Very pleased with my purchase.
read more
Daan

Range of my Polestar is less than 300KM

Reviewed on 2021-02-19T14:56:26

The actual range of my Polestar is less than 300KM! Besides issues with the alarm, charging, internet,dashboard lights and the promised but still missing app! A bammer.
read more
Alex B

Great car!

Reviewed on 2021-01-26T12:46:11

Fun car to drive, excellent service. I couldn't be more happy with my new Polestar 2.
Emma B

Great support and amazing product

Reviewed on 2021-01-26T12:28:23

I ordered a Polestar 2 in August and the delivery date was set to around December. I wanted the car as fast as possible,so I contacted Polestar support to see if I could get it before my old lease contract ended. They were really helpful and found me a car in stock. I got my car 6 weeks later and it's been perfect. Very professional support and a great product.
read more
Roderick

Great car, but appalling (digital) customer service

Reviewed on 2020-12-23T13:33:30

You can only buy a Polestar alike shopping @ Amazon, however, once paid you will be left in the dark by Polestar.Their CS is shambolic. No response to emails, they call with hidden numbers and worst... The entire order to delivery process is digital, thus the portal is key for any nmew Polestar owner. I was asked to make my own Polestar web ID, for them to link my car in the portal. But I've never seen anything on the portal because my car wasn't linked to my account. They just called me that I can collect my car next week and they promised me that someone would call me to link my car to my ID. Not.... my phone has gone very quiet. This great car comes with no customer service, be prepared.
read more
Asim

Ok vehicle, loucy and miserable service

Reviewed on 2020-11-16T08:03:55

If you are wondering to buy a polestar, calculate yourself extra good time for every single miner thing to get done,even the response from them will take ages. When they finally response, they will try to run away the problem. I have waited for this vehicle for almost two years, but really consider to get rid of it
read more

Revolut

Open a free account in minutes right from your phone,and make your money go further... More

Category

Finance

Monthly Traffic

4.27M

40.35%

Ad Spend

$170.92k

Braze

Power customer-centric interactions between consumers and brands in real-time... More

Category

Computers Electronics and Technology

Monthly Traffic

4.98M

62.69%

Ad Spend

$37.3k

Omnisend

Ecommerce email marketing, automated emails and sms - switch to omnisend and increase your sales without increasing your workload.... More

Category

Business and Consumer Services

Monthly Traffic

501.18k

88.45%

Ad Spend

$122.85k