Polestar Review (March 2026)
We are an electric performance car brand, determined to improve the society we live in. We innovate to drive progress and create a better future.
We are an electric performance car brand, determined to improve the society we live in. We innovate to drive progress and create a better future.
What is Polestar's Revenue?
Polestar's estimated revenue is $1.9B.
What does Polestar do?
We are an electric performance car brand, determined to improve the society we live in. We innovate to drive progress and create a better future.
How fast is Polestar growing?
Polestar has changed by -0.2% in the last 3 months according to SimilarWeb.
How do people find Polestar?
People visit Polestar through various channels. 87% find them through search engines.
How do people interact with Polestar?
Last month, Polestar received 2.2M visitors who spent an average of 4:32 minutes on the website and visited 4.4 different pages per session. Overall, 43% of people bounce on the first visit.
Who uses Polestar?
Polestar's top market is United States and they receive 18% of visitors from there. The 2nd is United Kingdom with 18%. The 3rd is Denmark with 11%.
Traffic Growth (last 3 months)
Traffic Sources
Top Countries
Polite, helpful & prompt
Polite, helpful, prompt and knowledgeable. Very happy with our Polestar 2 also.
First class service
First class service, helped me take "ownership" of my car, all done within 15 minutes, very happy customer.
Polestar 4 Towbar
Had a query re post delivery fitting of a towbar. Answered instantly with clarity.
Polestar Cribs causeway Many thanks to Filip for my new…
Many thanks to Filip at Cribs Causeway for my new purchase, 3 performance, plus, pilot in thunder. Fantastic Christmas present. The car is amazing and after thinking my xc90 was the best car I’ve ever owned, I’m now over it. The transition to EV was a bit daunting, turned out to be fine. Massive thank you to Filip and the polestar team for handling the purchase.
Great support
Contacted Polestar support over the Christmas period whilst on holiday in a remote area with glass in the side wall of the tyre. From start to finish the service was polite professional and prompt. They helped me with recovery once nearest Polestar appointed agent and recovered the car there when requested without any issues. Managed to source a replacement tyre particularly impressive as everywhere else had no stock until new year leaving me stranded. Support followed up and checked that everything had been organised.
Disappointed/still disappointed
Purchased second hand polestar 2 through polestar choices. They make a lot of promises about the quality of their second hand cars and the checks that they go through. It costs a couple of thousand extra but seemed worth it for the level of service and warranty promised. However as soon as I got the car I realised that it had a faulty parking sensor. It took weeks to get the issue resolved and plenty of wrangling from the dealership that supplied the car over who would pay for the repair. It’s not covered under warranty as there was a chip in the sensor causing the issue, they clearly new about it but sold it on to me regardless. Customer service literally takes weeks to respond to any correspondence. Also had one tyre on the verge of needing replaced. When it got its initial assessment the garage did a health check and flagged the tyre as needing replaced, this was less than a month after purchase. Also didn’t notice till a friend pointed out to me that the headrest was weird on the front passenger seat. How I didn’t notice this when I purchased the car I’ll never know but it turns out it had been jammed in back to front. Christ knows I’ve tried but I can’t get it out to put the right way around. Overall a very disappointing experience. Update, got a disappointing response from polestar as seen below. Yes the parking sensor was fixed but the issue of the tyre and the headrest that remains jammed in back to front has been ignored. So no it has hasn’t rectified the situation, just one aspect of it.
Delivery of my P* 4 was delayed twice
Delivery of my P* 4 was delayed twice, each time having taken time off work to wait at home for my delivery this was never completed. Promised another delivery on the afternoon, planned in with work, it arrived at my house on the morning with no one in, it was then dropped off at work where I was unable to complete a proper handover or have a thorough inspection of the car. Turns out there is a scratch on the wheel rim that has been coloured in with pen, I can only assume a tyre change and a scratched rim is the reason for my delay. No offer of an apology for the damage or acknowledgement, even after stating to the handover guy there looked to be a few defects to the vehicle he said this was marked on his app which I saw him do, Polestar send me a blank report saying there was nothing mentioned. I was offered £150 for a meal out as an apology, I have been requesting this refund since the start of December and it has apparently gone through their systems on the 23rd December and the transaction has been made. Well, it hasnt I have no refund, polestar customer service are fobbing me off saying that it is being processed. How long do you need to process a simple refund for compensation? It's been almost 2 months. the car has some good features, its quick and nice to drive but the doors don't open reliably when you walk up to them, they have had both mine and my small children's fingers trapped in the handles on multiple occasions. The car doesn't recognise the key and randomly changes you to a guest profile. sometimes the climatisation works sometimes it decides it doesn't want to, sometimes the heated steering wheel comes on and the seat other times just one or none. they still haven't released a digital key for android despite it being a google system and it being promised. Any why is there only 1 climate option on the car, why cant you set more than 1 departure time? Lets not even start on the customer service team, who told me there has been a bank holiday and weekends which have delayed my refund being processed. One person (Laura) will tell you one thing and another (Sam) will tell you something else. Zero trust or faith in this company, god forbid anything serious goes wrong. Imagine if they collected a broken down (software malfunction) vehicle and then lost it and couldn't find it for the owner. Oh wait that has happened, just check on the polestar 4 owners group on facebook. Disgrace of a company and appalling service.
Polestar 3 – Beautiful car, but deeply unreliable
I’ve had the Polestar 3 for just over a year. In that time, I’ve realistically driven it for around four weeks. The rest of the year? Spent in the service centre. During ownership the car suffered from over 30 separate faults, leading to months off the road while issues were investigated and (often unsuccessfully) repaired. The experience with both Polestar and Lex Auto Leasing has been incredibly disappointing — poor communication, slow responses, and a complete lack of urgency given the severity of the problems. Which is a real shame, because when it does work, it’s genuinely the nicest car I’ve ever driven. The design, comfort and driving experience are excellent. Sadly, none of that matters if the car can’t be relied upon. Ultimately, Lex Auto Leasing have agreed to take the vehicle back two years early, which says everything. I’m now switching to a BMW i5 Touring and hoping for a far less stressful ownership experience. A stunning car on paper — but in reality, completely unreliable.
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