Review (August 2025)

Order delivery or pickup from more than 600,000 restaurants, retailers, grocers, and more all across your city. download the app now to get everything you crave, on-demand.

400M

Estimated Revenue

3.77M

Website Visitors

1.1/5

Trustpilot Score

What do we know about Postmates?

Estimated Revenue (2020)

$400M

Total Funding

$662.95M

Total Employees

6200

Founded

2011

Industry

Internet

Last Funding Date

Private Equity Sep 2019

Location

San Francisco, United States

About

Postmates: Order delivery or pickup from more than 600,000 restaurants, retailers, grocers, and more all across your city. Download the app now to get everything you crave, on-demand.

Social Links

Alexa Ranking: 9258

What is Postmates's Revenue?

Postmates's estimated revenue for 2024 is $400M.

What does Postmates do?

Postmates is transforming the way local goods move around a city by enabling anyone to get any product delivered in under an hour. Available for iPhone, Android and on the web, the on-demand logistics service connects customers with local couriers, who purchase and deliver goods from any restaurant or store in a city, 24/7. Postmates' passionate community of riders and drivers are currently delivering in 40 major metropolitan markets. See the full list at postmates.com. Download the Postmates app today or order online: www.postmates.com

What are the monthly traffic metrics for Postmates?

6/mo Traffic Growth

14.40%

All Time Traffic Growth

Create Free Account

Monthly Hits

4M

Time on Site

4.7Mins

Bounce Rate

50%

How fast is Postmates growing?

Postmates has grown by 2.4% in the last 6 months according to SimilarWeb.

How do people interact with Postmates?

Last month, Postmates received 4M visitors who spent an average of 4.7 minutes on the website and visited 5.0 different pages per session. Overall, 50% of people bounce on the first visit.

How do people find Postmates?

2.2M people (59%) visit Postmates directly. 1.4M (36%) people search for them in Google. Whereas, 16.3k (0%) discover Postmates through Facebook, Reddit, and YouTube. 29.5k (1%) visitors come from Postmates's email newsletters. Finally, 28k (0.7%) people come from affiliates and or paid referrals.

Who uses Postmates?

Postmates's top market is the United States and they receive 3.7M (97.5%) people.
Then the 2nd is Canada with 9.6k (0.3%).
The 3rd is is United Kingdom with 9k (0.2%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Postmates's ads on Google?

Google Ads

Food Delivery in New York City from Restaurants Near You...

https://postmates.com/delivery/new-york-city

Deliciousness, hand delivered. Your perfect meal delivered from the restaurant right to your door. Track Orders In the App. Quick Delivery. Skip the Line. Find Hidden Hotspots.

Use Postmates - Get $100 Delivery Credit

https://postmates.com/delivery/new-york-city

Use code GET100 for $100 free credit now. New customers only. Stay in tonight and let a Postmate bring the food you love straight to your door. Quick Delivery. Types: Pizza, Chinese, Thai, Indian, Sushi, Mexican, Italian, Burgers, American.

Postmates Promo Code - Order Online Today

https://postmates.com/

Enjoy Huge Savings On Your Favorite Meal With Promo Codes and Offers Available Online. Postmates Is the Largest, Most Reliable On-Demand Delivery and Pickup Platform.

Keyword: postmates promo code

Postmates® | $100 Delivery Fee Credit | postmates.com‎

https://postmates.com/

Save on delivery. New customers use code OMGFOOD for $100 in delivery fee credit now. Skip the lines and traffic, let a Postmate bring you anything you want while you relax. Quick Delivery. Highlights: Large On-Demand Network, Free Mobile App Available, F

Restaurants near you - Food Delivery Near You

https://postmates.com/near-me

New customers use code FEAST to get 50% off your first 5 orders of $50+ or more.

Keyword: restaurants near me that deliver

What do Postmates's customers say about them?

Review Score

1.1/5

Total Reviews

2763

Info

Postmates
5 Star
0.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
100.0%
Read reviews that mention
leleee

MONEY HUNGRY B******

Reviewed on 2021-05-20T02:42:17

they don’t want to refund you when the restaurant or THEIR drivers make a mistake.3 times i had wrong orders and never received a refund for neither one of them. the last time it was because one of their drivers didn’t care to clarify my special instructions with a me at all. they just ordered whatever and out of all of my meal i was only able to eat the chicken. the drink and the sides were completely wrong and they want to say some b.s. like “we appreciate you for telling us this. we need made a not with the restaurant so it doesn’t happen again.” I told them it wasn’t the restaurant it was your driver. Before you order it literally says your courier may contact you about your order to clarify please be ready to message your driver back. It’s ridiculous how money hungry they are to the point they can’t refund a $15 order that they were at fault on.
read more
Brianna Gunter

The absolute worst food delivery…

Reviewed on 2021-05-17T18:14:02

The absolute worst food delivery service, and I've used 'em all! I've given them a few chances by now,and they've let me down every time. The food always arrived late and cold, and the last time, the food that arrived was not even what I ordered. I filled out Postmates' customer service form, and they responded to me over a month later with some bland, canned response "Sorry for any inconvenience this may have caused" and said they would not be issuing any kind of refund or credit. This is not how you run a business, folks. If they continue like this, I bet it's only a matter of time before they fail. I certainly won't ever be using Postmates again.
read more
Ben

Worst delivery service ever

Reviewed on 2021-05-17T17:46:29

Worst delivery service ever. I wish I could have given them 0 stars but the system would not let me.I ordered breakfast from a very good restaurant. The order took a hour to be prepared because the restaurant has such good food. The delivery driver got lost on the way to my house according to the app. I ordered a nice ham, cheese eggs, cheese grits, toast and pancakes breakfast. My wife ordered grits, eggs, sausage and toast. The restaurant says that the delivery driver changed the order. I believe he was ordering what he wanted for breakfast instead because he kept most of the order. I only got sausage, eggs and bacon. When I called customer service, after waiting for almost 10 minutes I talked to Iriss, no ID number. She asked me what item were missing, this was now almost 2 hours since I ordered the breakfast. When I told her what was missing, she said that is not what was missing. Of cause I said if you already new what was missing in the order why did you ask me. She wouldn't comment. After she put me on hold she said we will reimburse you $12.00 on a $30.00 order. I said I need to speak to your supervisor, she said he( Rath) would call me back today. I then asked her where were they located, she said offshore. When I called the restaurant to let them know. They said they had stopped accepting orders from Postmates because they had received to many complaints but some how they managed to get the order. I have no complaints about the restaurant but, if you want to have a bad morning order from Postmates. If you want terrible customer service order from Postmates. If you want the delivery driver to keep your food and have a very good breakfast order from Postmates. I will ruin your day.
read more
Nina Renee

ZERO STARS

Reviewed on 2021-05-17T10:58:33

ZERO STARS. POSTMATES CHARGED ME 33.00 on a 40.00 bill FOR A ORDER THST HAD TO BE CANCELED BECAUSE THE RESTAURANT DID NOT USE THEIR SERVICE.THE RESTAURANT SHOULD NOT BE ON THEIR SITE. SO BASICALLY YOU ALL ARE STEALING. ZERO ZERO ZERO. SCAMMERS FRAUD
read more
RAMZAN

In this company illegal immigrants work…

Reviewed on 2021-05-17T04:03:02

In this company illegal immigrants work for other people's accounts(fake) and no one is responsiblefor this.
read more
Carrie Smith

0 star!!!

Reviewed on 2021-05-17T00:36:32

0 star!!!! Postmates was 1 and 1/2 hours late with my food! When I called to cancel,no compensation was offered.
read more
Rafael Valero

I hope you’re not hungry

Reviewed on 2021-05-16T19:24:57

I hope you’re not hungry, because you’re not getting your food lol
Denver Seller

SOOO difficult, will never use again

Reviewed on 2021-05-16T01:26:53

For effs sake why are they still allowed to operate?!?!? If you order something and leave a huge tip and then it’s never delivered,just know you’ll a) be on hold for over 30 minutes and b) won’t get the tip back. Are you kidding?!?!
read more

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