Stealing customer email addresses and selling to other vendors
Reviewed on 2014-12-19T16:53:05
I was shocked to see that Epson.ca used pricegrabber.ca to collect reviews of their site.I accidentally entered my email address with my review about my experience buying on Epson.ca. Low and behold, pricegrabber was hosting the review and started sending me emails from their site and then from other vendors. In Canada, it is illegal to send unsolicited emails like that. But the fact is it is difficult to track.read more
Poor Experiance As A Merchant
Reviewed on 2014-11-11T11:36:05
It was a really poor and scam based services. The bid as I set they never charged according to it.Tracking tool shows less clicks and they show high. It was a total loss. I suggest not to come anyone. Please save time and money.read more
Reviewed on 2014-10-31T09:23:07
These guys are frauds. Our listings were getting clicks with an average cost of $2-3 per day.On one particular day they debited our account with $70. Further, a payment made to them does not show in our account. It shows as a debit in our Bank Statement. Even though we have written to them and even called them up, there is no response from them. Would strongly advise against listing on pricegrabber.comread more
Great prices, outstanding cusomer service, and will definetely recomend anyone to pricegrabber.
Reviewed on 2014-10-23T20:55:53
Customer service is amazing, great prices and very satisfied, will definitely buy again.
Top place to compare prices for anything you are looking for.
Reviewed on 2014-08-14T12:22:16
I came across trustpilot when I was searching for a new dishwasher. Not only do they have literally every type/model on site,but a selection of retailers where you can compare for the best prices. The site is set up in a great way and you can search price or specifications. In future whenever I want to buy anything I will always look here first for different products and the best price. Keep up the great work guys!read more
Lack of Support & Communication
Reviewed on 2014-07-14T15:37:12
We have been trying to go live with Pricegrabber for about 8 weeks now, and have waited for about 6 weeks for the account to be approved.The so called assigned account rep has been very unresponsive and vague with his answers. I guess they are generating so much revenue, they don't really care for additional revenue. It's a shame that Pricegrabber puts so little effort in customer support and business development. Anyway, Pricegrabber is not the right fit for us and I hope it will work out for those of you who are looking to advertise on its platform.read more
Reviewed on 2014-05-20T17:37:02
We have advanced ROI tracking software installed on our website. We were getting 3 X the amount of suspicious clicks (generally clicks that come through stay on site 1-3 secs then leave)then real clicks. Some of these could be legitimate but when your paying for every click you would hope the person would stay on the page for more then 1-3 secs. The ROI is less then 1% so it has been a total money pit. With Google Shopping I get a much better conversion rate , higher traffic and it costs less money. I am not sure that PG does anything malicious but its quite possible competitor fraud click. They should have a better matrix in place to insure that with a premium price you are getting good quality clicks.read more
Reviewed on 2014-05-06T20:36:32
I was excited when we first signed up, but after a week of waiting for the normal account approval etc.I decided this might not be the right option for us, so emailed to cancel, never heard back. A few days later we got an email saying the account was approved, well our card was charged so we decided to give it a chance, we did get some sales, however the interface is rudimentary at best. Our main issue is contact, we have an account rep, that must handle over 1k accounts, the turn around for a response is roughly 1 week, on top of that, the rep loses emails. We topped up our account with funds and still don't have any active products after 5 days of them having our money. We emailed the rep last week and the account manager has blatantly ignored the main issue and only addressed the secondary issue which has no effect on our products being listed. I hope this helps anyone who has an inquiry with this companyread more