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Proactis Review

March 2026

$84M
Revenue
2.6/5
Trustpilot
462
Employees
-18%
Growth
Estimated Revenue
$84M
Total Employees
462
Employee Growth
-18%
Location
Wetherby, UK
About

Proactis is a leading Source-to-Pay software solution provider for organisations across a range of service-led industries.

Global Rank
N/A

What is Proactis's Revenue?

Proactis's estimated revenue is $84M.

What does Proactis do?

Proactis is a leading Source-to-Pay software solution provider for organisations across a range of service-led industries.

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Review Score
2.6/5
Total Reviews
4
Info
proactis.com
Sort by:
Tony Ennis
Reviewed on Jan 19, 2026

Totally useless

Totally useless! Tout their services of being able to provide appropriate contract opportunities. MY experience is one totally unsuitable opportunity in 3 years. I'm a safety consultant in fire & explosion hazards. Proactis sent me a contract opportunity to supply wood chip biomass. Don't bother asking for help or support either.

Freddie W
Reviewed on Dec 8, 2025

Highly confusing to use and incredibly…

Highly confusing to use and incredibly slow support.

Dorre
Reviewed on Nov 23, 2025

I’m extremely disappointed with this…

I’m extremely disappointed with this service. Their support is downright terrible — responses can take months, and even then issues are simply not followed up on. You’re basically left completely in the dark. On top of that, their service bus platform is highly unreliable. It frequently throws 503 errors and becomes unreachable, which is unacceptable for any production environment. Overall, this has been a frustrating and unreliable experience. I would not recommend their services to anyone.

Yulia Omelchuk
Reviewed on May 19, 2025

Horrible customer service and lack of technical capabilities

We are a customer of Proactis and use their contract management system, also for regulatory reporting purposes for almost a year. On 26.04.2025 we tried to do mass upload of the data and the system according to their instructions, and the upload failed and caused erasing of our exiting contracts data in their environment. After multiple escalations, calls to customer service support and our customer success manager, 3 weeks later the problem is still not fixed. There is no capability at Proactis to restore our data from a back-up, no possibility to write a technical script that would fix the issue, no proper response on the route - cause of the problem. Moreover, they kindly proposed us to pay (!) for additional time of the developer for the issue to be resolved. In my 15 years of procurement experience working with various services providers I have never seen such unprofessionalism. Please stay away from using the services of this vendor to avoid our situation

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