Review (August 2025)

Live chat that just works for any kind of website. easy setup, easy integration, and easy to use. try it and bring your clients perfect customer service.

5.63M

Estimated Revenue

497.07k

Website Visitors

4.3/5

Trustpilot Score

What do we know about Provide Support Live Chat?

Estimated Revenue (2020)

$5.63M

Total Employees

20

Founded

2003

Industry

Computer Software

Location

New York, United States

About

Provide Support Live Chat: Live chat that just works for any kind of websites. Easy setup, easy integration, easy to use. Try it and let you clients enjoy perfect customer service.

Social Links

Alexa Ranking: 37987

What is Provide Support Live Chat's Revenue?

Provide Support Live Chat's estimated revenue for 2024 is $5.63M.

What does Provide Support Live Chat do?

Provide Support, LLC (www.providesupport.com) is a global provider of LiveChat software and Real-Time Website Monitoring solutions for e-commerce sites, online publishers and other organizations. Founded in 2003 and headquartered in New York City, Provide Support offers an economical and easy-to-use live help software allowing businesses from a variety of industries to provide instant online customer support and proactively sell their products and services. The company's cutting-edge, geographically distributed and redundant hosting infrastructure ensures 24/7 reliability.

What are the monthly traffic metrics for Providesupport?

6/mo Traffic Growth

-25.30%

All Time Traffic Growth

Create Free Account

Monthly Hits

497k

Time on Site

2.1Mins

Bounce Rate

56%

How fast is Providesupport growing?

Providesupport has grown by -7.7% in the last 6 months according to SimilarWeb.

How do people interact with Providesupport?

Last month, Providesupport received 497k visitors who spent an average of 2.1 minutes on the website and visited 2.0 different pages per session. Overall, 56% of people bounce on the first visit.

How do people find Providesupport?

279.8k people (56%) visit Providesupport directly. 36.9k (7%) people search for them in Google. Whereas, 877.7 (0%) discover Providesupport through Facebook, Reddit, and YouTube. 1.2k (0%) visitors come from Providesupport's email newsletters. Finally, 0 (0.0%) people come from affiliates and or paid referrals.

Who uses Providesupport?

Providesupport's top market is the United States and they receive 276.6k (55.6%) people.
Then the 2nd is Philippines with 57k (11.5%).
The 3rd is is Canada with 14.2k (2.8%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What do Providesupport's customers say about them?

Review Score

4.3/5

Total Reviews

16

Info

Provide Support Live Chat

[email protected]

1-646-863-0011

New York

5 Star
93.8%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
6.3%
Read reviews that mention
Sean

Highly Recommended!

Reviewed on 2021-05-19T11:53:40

I highly recommend Provide Support! Along with providing a great Live Chat product,their customer service has been wonderful. They are instantly available, responsive, and always open to feedback and suggestions for improving the product. Provide Support has been great to work with and the Live Chat has helped us to connect with students and families during this virtual time.
read more
Jasmine

Industry leader in customer support

Reviewed on 2021-04-13T16:27:34

Industry leader in customer support Provide Support Live chat has been a game changer in our new remote environment,and has allowed us to connect with our students, community members, and employers seamlessly and with improved customer service. In the few times that we have needed support, they have been instantly available to provide resources, information, and troubleshooting with professionalism and integrity. I highly recommend Provide Support!
read more
Jim Kender

Provide Support is one of the best…

Reviewed on 2021-03-02T14:21:26

Provide Support is one of the best Live Chat software packages I have ever used, definitely the bestwhen you use price to determine the value. I have never had any experience that wasn't great when dealing with their support staff. They are always professional and willing to go the extra mile to make sure I am happy with my service.
read more
Harold Kramer

Confusing need instructions

Reviewed on 2021-03-01T15:57:43

I was unable to view the conversation only a particular window when one of us with chatting and it was impossible for me to understand and utilize this tool.Perhaps there should be some instructions before the chat yes?
read more
Steve Weisbart

Been using Provide Support for years

Reviewed on 2021-02-17T12:21:33

I have been using Provide Support Live Chat for many years to engage with customers browsing my website.It has proven to be a very reliable, easy to use service at reasonable price.
read more
Michael McBride

Student Connections

Reviewed on 2021-02-16T17:06:24

We utilize Provide Support to connect with our students. This gives them the opportunity to have questions answered quickly,no line, no waiting! This program is user-friendly and has been a welcomed asset to our college. Our usage has soared over the last year and it has proven time and again to be an amazing opportunity.
read more
WQF

Thank you so much

Reviewed on 2021-02-08T16:23:54

Thank you so much
Saad Nasr

Thank you very much for this awesome app

Reviewed on 2021-02-06T04:38:58

Thank you very much for this awesome app

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