Radio.co, professional and customer Friendly
Reviewed on 2021-05-20T14:25:06
The team's constant reminder since the appointment for the two-factor authentication was not only administrative,but a customer friendly approach.
Thanks to the team for this amazing software.read more
Great platform - Very poor Customer service.
Reviewed on 2021-05-19T13:16:19
they have the best platform but the WORST customer/ technical and help line desk. I have waited 2 months now and emails which take up to 5 days to be replied.They NEVER sort out any issues just send you video links.
I have paid for my radio licence, apple developer, and 2 months in still no app. So far i have spent $500 in the space of 2months trying sort things out. Still nothing sorted. So i cant launch my station just yet. t
They are quick to block you when you withhold payments and communicate quicker yet wont still get to the bottom of issues. Zero courtesy, no apologies when they turn up 20 min late for a half an hour appointment.read more
Reviewed on 2021-05-18T14:09:52
Great customer service.
Fast response times for any questions you may have.
I was with Shoutcast previous to…
Reviewed on 2021-05-18T13:26:03
I was with Shoutcast previous to finding Radio.co and i must say everything has been a great experience from the ease of use of the system to the Support.I am glad a made this switch. frfrread more
Great customer service untill it's…
Reviewed on 2021-05-18T12:47:39
Great customer service untill it's money related
CarlottaAne'th Wiliams-WattsReviewed on 2021-05-16T16:32:37
Greetings, so far I am not having a good experience with radio.co, but I will not give up.First issue the time zone keeps me from having a one on one conversation with radio.co. I am willing to accept a call based on their time zone but I have not received even an attempt from radio.co to call me. Second the site does not update right away. I had to wait when I made a purchase to have access to the programs for my radio station. Last, they ask if you need help but there is no one available to help. In a scale from 1-5 radio.co gets a 2 1/2 for now. I am not giving up I have already invested and am not a runner or quitter. I hope and pray this gets better.read more
Reviewed on 2021-05-13T15:10:43
hello radio.co
I was very happy with radio.co before.
two days ago, I found out that my accountwas deactivated and I activated it quickly .
my criticism or complain is I m sad of this radio because I have been sending email for two days, but no one answers me yet. and for your information I have a high cost every month for the radio apps , website and server together and I expect radio.co to answer my questions quickly or after 24 hours' as you mentioned before ,but still I didn't receive any answer so please answer my questions
regards
javadread more
I have to say so glad I found RADIO.CO
Reviewed on 2021-05-12T11:00:16
I have to say, after using a few other suppliers to provide my radio station, that didn’t have some the features (relaying other shows and the quality scheduler)and poor customer service I found Radio.co best decision ever made fantastic ! Great customer service and excellent help videos cannot recommend enough you won’t regret it
Harlow Internet Radioread more