customer service great quick and…
customer service great quick and responsive problem sorted in literally a ccouple of minutes .Splendid
All my worries are gone
I was looking for a reliable, secure, professional site that would help sort out my taxes with this new law that came into UK. I liked this one the most for their handling of our data. I paid the yearly price, and that had the benefit of quick response from their customer service in case of any questions or problems. Even though all their premade step-by-step instructions are very clear, I eventually ended up with some questions that was due to the complicated nature of my asset handlings. Scott was quick and helpful and thorough with his help, and even went beyond to make sure I understand it all, and linked in more explanation pages and step-by-step that I might have missed. I quickly managed to fix everything, and all my taxes are sorted now, and I even pay less than I thought I would. Very happy customer here!
Impressed!
I originally planned to file my tax return myself and, after some research, an AI tool suggested Recap as the best fit for my crypto tax situation. I was pleasantly surprised by how accurate and helpful the chatbot was in answering my initial questions. When things became more complex, the support team stepped in—especially Scott, who was extremely knowledgeable and helpful throughout. I subscribed to unlock the full reports and appreciated the 30-day money-back guarantee in case Recap wasn’t right for me. I was working to a very tight deadline and found the team responsive and genuinely supportive, which really impressed me. In the end, I ran out of time (entirely my own fault for leaving it so late) and had to engage a tax consultant who was more familiar with a different tax software, so we went with that instead. Recap was completely understanding and issued a refund without any hassle. If I’d had more time, I’m confident I would have been able to complete everything myself using Recap and their excellent support. Overall, a very positive experience.
Easy interface
Easy interface, simple CSV option when autosync isn't available and helpful and prompt customer support.
Easy to use
Easy to use, great support and excellent for tracking your crypto activity for taxation purposes.
Good support follow-through
Good support follow-through. Resolved what turned out to be a minor issue with the Celsius bankruptcy model - very responsive, and quickly provided a solution.
Thinking of getting into crypto - Get Recap first to preserve your sanity.
Without this software working out Crypto gains and losses would be an absolute nightmare. Support is generally fast.
The support is genuinely interested in…
The support is genuinely interested in helping you solve your problems (mine was with Nexo exporting a buggy CSV, which Nexo tried to claim was perfectly fine - it was definitely not).
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