I have had negative experiences with…
Reviewed on 2021-05-21T18:26:39
I have had negative experiences with Rituals staff.The products are luxurious and high quality,but the free gift they promise you don’t ever get.On top of that the items are on sale supposedly but when you pay you get charged the full price.Sort it out please.
R.sread more
I have had 2 negative expereinces with…
Reviewed on 2021-05-16T11:21:27
I have had 2 negative expereinces with Rituals. Firstly, i was advised in store - i had enquired about a tea that would calm and aid sleep.I was recommennded a product (that i purchased) that contained ginger; ginger is used for stimulating!
Secondly, i placed an order online for the foaming shower gel. After vigourous shaking of bottle, all that came out was a watery think liquid, not foam at all. I contacted customer service, and was asked my customer order number (twice). Then emailed again asking for batch number - stalling tactics? Then after several emails back and forth, i received yet another email thanking me for my feedback and they'll pass this on to manufacturing! What a joke! I just want what i paid for please?! a replacement would be nice!! Poor show Rituals.read more
Many thanks to Jo @ Rituals Cheshire…
Reviewed on 2021-05-15T16:05:09
Many thanks to Jo @ Rituals Cheshire Oaks for taking time to sort out a recent order...It is employees like this that don't let a slight hiccup on an order put you off coming back ... Great products help, but great customer service is key to selling them. Thank you :-)read more
Thank You James Trafford Centre
Reviewed on 2021-05-12T15:31:50
This is a thank you to James at the Trafford Centre store. My partner and I came in today,because as we were walking past the store it smelt beautiful, so we went in. We both came away with some amazing products and we can not wait to use more of them. James was so knowledgeable and friendly and honestly just amazing. We haven’t had an experience like that in a store for a long long time, so thank you. 100% would recommend going into store to try the products and purchase something for yourself because the quality and scents are unreal and really sustainable and friendly. Amazing, super happy. Thank you. We will be back.read more
Reviewed on 2021-05-08T17:42:00
Good products, issue with my delivery but was rectified and new order arrived 24hr later ! Great :)
very cheap ingredients in products.
Reviewed on 2021-05-08T17:09:13
products contain incredibly cheap/synthetic poor quality ingredients, you are only paying for the packaging and smell,the standard is the same as any supermarket brand thats 1/10th of the price, in general very bad quality in the products.read more
Reviewed on 2021-05-07T04:55:38
I got a gift card to spend here and I'm so happy with my products. Beautifully packaged,special keep boxes with the items in. Special free gift items included. ??Fantastic prices, not expensive at all. I ordered wednesday night and got them delivered by Thursday evening for free. Designated delivery person that kept me updated throughout the day. I definitely recommend this company and will be ordering again . ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐read more
Reviewed on 2021-04-26T14:38:05
Honestly... Their products are absolute garbage. You're not paying for quality, you're paying for branding when you buy from this company.
I am not someone who has sensitive or damaged skin,you can throw pretty much whatever shampoo or showergel at me and I'll be fine. Yet SOMEHOW, their shampoo gave both me and my partner extremely itchy scalps. It took us a while to figure out what was doing it to us, but we did in the end, and threw out the shampoo and conditioner and went back to regular supermarket brands. No issues since.
Their shower gel irritated and promoted my keratosis pilaris on my arms as well as dried out my skin. The moisturizer then gave me a rash when I tried to rectify the issue.
The only rituals products left in our household are now handsoap that is drying our hands out to the point where the skin is cracking and hand moisturizer that doesn't penetrate the skin in any way and rather just forms a layer that is easily reactivated by a little bit of water and wiped off.
0/10 do not buy unless you don't care about keeping your skin healthy.read more