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Roadrunnersports Review

October 2026

3.0/5
Trustpilot
Review Score
3.0/5
Total Reviews
1,256
Info
Road Runner Sports
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Mike Fed
Reviewed on Oct 2, 2026

The Kent, WA store service

The Kent, WA store service was great! Had a very good experience and thanks to the 90 day return/exchange policy, I was able to try some shoes and find my favorite shoes ever.

Heather
Reviewed on Sep 23, 2026

Always a great experience

Always a great experience, whether in-store or online. Great with providing assistance on which product to buy, fit, etc. Fast delivery and good prices. They somehow make shopping with RRS fun!?! (I hate shopping).

Lori Shahan
Reviewed on Aug 31, 2026

Fantastic price on my (HOKA) shoes and…

Fantastic price on my (HOKA) shoes and delivered on time, as promised!

Shahr
Reviewed on Aug 25, 2026

I really don't understand why they have…

I really don't understand why they have only a 3.0. Yes, their website feels like it's from the early 2000s and they should probably invest in updating it, but that has nothing to do with they great variety they have, the speed at which they get stuff to you, and their excellent customer service. If you're even a casual runner a membership makes sense and you get great pricing!

mark voorhees
Reviewed on Aug 10, 2026

I have been a customer for years & I…

I have been a customer for years & I have nothing but good things to say about RRS Overall their product line’s & service has been quality Esp with the Membership the discount % is reasonable & can even be applied to sale items Returns are easy with a reasonable return shipping charge Staff have always been helpful/ patient/& knowledgeable to help me get what my workout/ clothing needs are for that or for casual & travel the Korsa line is a quality/ nicely designed clothing line for my needs and as I have gotten older & being minimum savvy tech wise on line they have been helpful with my orders I would definitely give them a chance as a sportswear/ active shoe use retailer Thank you through these years mark cny

arkansas
Reviewed on Jul 24, 2026

Timely shipping

Timely shipping. Competitive price.

EDWARD
Reviewed on Jul 21, 2026

Never had a bad experience in store or…

Never had a bad experience in store or with online orders. Great customer service and product selection

Rebecca Swann
Reviewed on Jul 10, 2026

Ordering was quick and easy despite 4th…

Ordering was quick and easy despite 4th of July sale. Non member shipping price is very reasonable and uses UPS ground with tracking and delivery window. They have a large inventory which helps my husband who wears size 13. We are told the day of shipment, just 2 days after ordering and arrival 2 days after shipping. Very pleased.

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