Review (August 2025)

Rona vous fournit les meilleurs articles et produits pour vos projets de rénovation construction et décoration maison.

10k

Estimated Revenue

7.34M

Website Visitors

1.9/5

Trustpilot Score

What are the monthly traffic metrics for Rona?

6/mo Traffic Growth

-40.70%

All Time Traffic Growth

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Monthly Hits

7M

Time on Site

3.9Mins

Bounce Rate

42%

How fast is Rona growing?

Rona has grown by -7.7% in the last 6 months according to SimilarWeb.

How do people interact with Rona?

Last month, Rona received 7M visitors who spent an average of 3.9 minutes on the website and visited 4.0 different pages per session. Overall, 42% of people bounce on the first visit.

How do people find Rona?

2M people (28%) visit Rona directly. 5M (68%) people search for them in Google. Whereas, 84.8k (1%) discover Rona through Facebook, Reddit, and YouTube. 53.6k (1%) visitors come from Rona's email newsletters. Finally, 124.2k (1.7%) people come from affiliates and or paid referrals.

Who uses Rona?

Rona's top market is the Canada and they receive 7.1M (96.4%) people.
Then the 2nd is United States with 160.5k (2.2%).
The 3rd is is France with 23.2k (0.3%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Rona's ads on Google?

Google Ads

Statut d'expédition de colis - Demande de retour

https://www.rona.ca/fr

Remplissez les champs des coordonnées. Dans le champ Sélectionnez un sujet, choisissez Demande de retour. Livraison Disponible. Inscription Infolettre. Modes De Paiement Divers. Service Client Disponible. Caractéristiques: Développement Durable, Infolettre Disponible.

Statut d'expédition de colis - Demande de retour

https://www.rona.ca/fr

Remplissez les champs des coordonnées. Dans le champ Sélectionnez un sujet, choisissez Demande de retour. Modes De Paiement Divers. Livraison Disponible. Inscription Infolettre.

Rona - forged products - barbecues - rona.ca

https://www.rona.ca/en

Find the Online Tools for the Renovation Projects. Buy Online for Free Shipping. Rona - Major Partner of the "Well Made Here" Program. Gift Cards Available. Find A Store.

Statut d'expédition de colis - Demande de retour

https://www.rona.ca/fr

Remplissez les champs des coordonnées. Dans le champ Sélectionnez un sujet, choisissez Demande de retour. Service Client Disponible. Livraison Disponible. Inscription Infolettre.

Statut d'expédition de colis - Demande de retour

https://www.rona.ca/fr

Remplissez les champs des coordonnées. Dans le champ Sélectionnez un sujet, choisissez Demande de retour. Inscription Infolettre. Service Client Disponible. Livraison Disponible.

What do Rona's customers say about them?

Review Score

1.9/5

Total Reviews

21

Info

RONA
5 Star
6.3%
4 Star
0.0%
3 Star
0.0%
2 Star
18.8%
1 Star
75.0%
Read reviews that mention
Sue Green

Terrible inventory and worse service

Reviewed on 2021-05-20T22:28:37

Ordered a bunch of stuff online only to have them call several hours later to inform me some of the items were not available.....and yet the online system said there were lots.I think they just don't update hoping you will place your whole order and then cherry pick what they have and hope you will take it anyhow. Seems a bit deceptive to me. Store manager was beyond unhelpful and could have cared less. I am about to start a $50000 renovation and my local store in Nanaimo, BC will see ZERO of that, even if I have to drive twice as far. Don't have the time to place an order multiple times with multiple suppliers - the ones who can supply it all will get my business. Too bad - Rona used to be decent place to shop. Sadly, no longer the case.
read more
Danielle Andrews

IF I COULD GIVE A O STAR I WOULD THE…

Reviewed on 2021-05-15T22:58:24

IF I COULD GIVE A O STAR I WOULD THE WORST CUSTOMER SERVICE AND SHOPPING ONLINE EXPERIENCE I'VE EVER HAD AND THE MANAGER AT THE BARRIE LOCATION DIDN'T CARE WHAT SO EVER,NOR DID HE CARE THAT HIS CUSTOMER SERVICE REP WAS SO RUDE.
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Antonio

Rona online orders are a waste of time

Reviewed on 2021-05-11T20:40:47

orders continuously cancelled, it seems they do not bother having items ordered shipped to stores anymore.Whatever is not in stock at the selected store is cancelled and if the items they have in stock don't cost a lot they have no problem canceling the whole order. Apparently even if the website shows hundreds units available to be shipped to the store by the distribution center they do not bother ordering them and fulfilling the remainder of the order is not enough value to make it worth their time. Their customer service, only phone, apparently refuses to care about the whole issue.
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Don Haggie

Don't Order On Line.

Reviewed on 2021-05-11T14:40:41

Will never on line again. Other store such as Canadian Tire tell you if there is stock and if they areout it can't be order Rona let's you order just to find out that it will be ordered and you have to wait 1 to 2 weeks. Also, don't try to track your order because they don't really have one, it just shows Pending. Don H
read more
Sn

Horrible experience

Reviewed on 2021-05-07T18:19:31

Horrible delevery services. Never received my dish washer even thow I got email confirmation.Called bach the Sainte-Martine store, they checked and told me they never received the order at the Main store of Rona. It's that same store who called me to schedule the appointment... We rescheduled the delevery and again, NOTHING!! The clerk at Rona Sainte-Martine just told me this morning 'we are having a hard time in customer service for appliancies delevery and we have customers wainting for 7 months to 1 year'!!! This IS HORRIBLE and I will NEVER AGAIN BE CUSTOMER AT RONA!!
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sdee

Had to chase for my refund - Online Order that got cancelled

Reviewed on 2021-04-29T17:44:13

Their curbside pickup sub-optimal. I had placed an online order but didn't have time to pick up after a month.It's absolutely fine that my order was cancel but the problem was they did not issue me a refund automatically. I had to chase them up twice to get my refund. Tried calling the store, no pick up or long wait.
read more
Robert L Thompsett

Don't worry, it's only a customer

Reviewed on 2021-04-15T13:37:25

"DON'T WORRY, IT'S ONLY A CUSTOMER" Customer service is so laughably bad, one feels as if one is in a John Cleese industrial training film on how not to run a retail store.Hazing of customers by bone idle staff is common, and try telephoning them for a really bad treatment. And I wasn't even wishing to complain either, I just called to ask about buying a greenhouse in the $3000-$5000 range on a "what have you got? What can you sell me?" yet they just lifted the receiver and slammed it down each time. I called TEN TIMES in one hour and TEN TIMES, they just hung up. And for this to occur, just what are the managers doing whilst this goes on? Are they asleep in the back of the warehouse? The other day, I went in to buy some stuff to treat wood. Everyone who knew about it had gone off duty three hours earlier, leaving little more than new recruits to man the building - laughable management. When so many unemployed are so desperate for money, it makes me puke to think of staff like this just bumming around, abusing customers for fun and through crass laziness..
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Estuardo Dolly Torrens Palacios

Very happy and well served.

Reviewed on 2021-03-20T03:00:03

Very happy and well served. I buy a BBQ from them online. No inventory issues. Employees carried the item for me and their employees were very polited and dedicated.I Recommand them.
read more

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