Shelf: See Their Revenue, Competitors, Traffic, and Reviews (January 2026)

Review (January 2026)

Shelf frees companies from the complexities of knowledge management with ai, so employees can do a better job and always find the answers they need.

13.34M

Estimated Revenue

106.96k

Website Visitors

4/5

Trustpilot Score

What do we know about Shelf?

Estimated Revenue (2020)

$13.34M

Total Funding

$6M

Total Employees

92 Founded

2015

Industry

Internet

Last Funding Date

Series A Sep 2020

Location

Stamford, United States

About

Shelf: Innovative knowledge management and automation platform focused on helping contact centers surface the best answers to agents and customers in seconds.

Social Links

What is Shelf's Revenue?

Shelf's estimated revenue for 2025 is $13.34M.

What does Shelf do?

The workplace has changed. Teams now live in different parts of the country and, possibly, even the world. Collaborating across projects and continents is becoming the new norm. Distributed teams live and die by their ability to quickly learn, share key knowledge and take the right action at the right time. But there is a problem. Currently stuff is scattered and disorganized all over the place and the products meant to solve this content sprawl, like SharePoint and Confluence, are expensive, difficult to use and hard to search. In building a solution the Shelf team went beyond software and set out to understand the Science of Organization. They consulted Harvard librarians, change management experts, and information architects. With the help of these global thought leaders, knowledge management best practices were built into the core of the product. Shelf is designed to help declutter and organize your most important content. Everything about Shelf, from our search to our customer support, reflects the passion and drive of our team to build a better way to harness knowledge and make things easy to find and share. People use Shelf to find the information they need to publish a story, make a pitch, or close an important deal, without the pain of redoing work or wasting time tracking things down. Its Shelf's mission to help millions of distributed teams throughout the globe accelerate their ability to learn, share and succeed. We are reimagining the library for the workplace of tomorrow and won't stop until we've integrated all the important places where important content is buried. Shelf is the missing link in a rapidly evolving, distributed workplace.

What are the monthly traffic metrics for Shelf?

6/mo Traffic Growth

-15.60%

All Time Traffic Growth

Create Free Account

Monthly Hits

107k

Time on Site

7.1Mins

Bounce Rate

49%

How fast is Shelf growing?

Shelf has grown by 178.4% in the last 6 months according to SimilarWeb.

How do people interact with Shelf?

Last month, Shelf received 107k visitors who spent an average of 7.1 minutes on the website and visited 4.0 different pages per session. Overall, 49% of people bounce on the first visit.

How do people find Shelf?

67.1k people (63%) visit Shelf directly. 8.8k (8%) people search for them in Google. Whereas, 5.3k (5%) discover Shelf through Facebook, Reddit, and YouTube. 7.6k (7%) visitors come from Shelf's email newsletters. Finally, 114.6 (0.1%) people come from affiliates and or paid referrals.

Who uses Shelf?

Shelf's top market is the Peru and they receive 51k (47.7%) people.
Then the 2nd is United States with 35.3k (33.0%).
The 3rd is is Ukraine with 2.1k (1.9%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Shelf's ads on Google?

Google Ads

Deciding on a KMS System? | Shelf: The #1 KMS on Capterra‎

https://get.shelf.io/better-than-swiftype/?utm_source=Adwords&utm_medium=Swiftype&utm_campaign=Competitor

Shelf makes finding, maintaining, and updating critical knowledge easier than ever. Book A Free Consultation. Request A Demo. Get Pricing Details. Highlights: Demo Available, Chat Support Available, Modern Knowledge Management.

Comparing Knowledge Systems? - See Why Companies Choose...

https://go.shelf.io/l/880622/2021-11-24/9tjfg

Ramp up your knowledge management tactics with AI to provide exceptional customer service. Power accurate answers in any platform, on any device, across every channel.

Keyword: knowledge management salesforce

See Why Companies Choose Shelf - Become a Guru With Shelf KM

https://go.shelf.io/l/880622/2021-04-13/3tmz6

Shelf works where your employees work. Accessing company knowledge has never been easier. Power accurate answers in any platform, on any device, across every channel. AI-Powered Search. Easy Setup With KM Expert. Excellent Findability. Customize & Integrate.

Shelf Knowledge Base Tool - Power Your Knowledge With AI

https://go.shelf.io/l/880622/2021-11-22/9rcm4

Automate answers on all your support channels and improve content with intelligence.

Keyword: ai knowledge base

SharePoint vs Shelf - Manage Knowledge With Ease

https://go.shelf.io/l/880622/2021-04-22/4649x

Shelf works where your employees work. Accessing company knowledge has never been easier. Old knowledge bases slow teams down. End-to-end knowledge automation is the future. Easy Setup With KM Expert. Simple Decision Trees. Award Winning UI.

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