Reviewed on 2021-05-09T01:49:07
I rarely leave reviews, so when I do it’s definitely warranted. I’m not sure what kind of operation ‘ShelHealth’ is,but I’m pretty sure it’s someone named Shelley running it out of her garage. Ordered some specific vitamins that were pictured on their website, and when I received them they were a different version. I figured, “It happens...” in order to return, you have to email them to generate a return. I’m now on my third email to them with zero response. They clearly don’t care about their customers or when they send incorrect orders. Keep up the good work (out of your garage) ShelHealth!read more
Don’t waste your time or money!
Reviewed on 2021-04-06T02:27:27
Placed an order March 17. Never received that it has yet shipped but I was charged. I inquired on April 2,got a response that they weren’t sure why it hadn’t shipped that they’d forward my inquiry to shipping department, never heard a word back. Contacted AGAIN and no response, just refunded my money without an explanation. Don’t buy from this place!read more
There's STILL no one listening at ShelHealth
Reviewed on 2021-03-31T00:53:25
I ordered Belgian Waffle mix from ShelHealth, but
realized that the order was a duplicate and was unnecessary,and now unwanted.
The website offers a link to customerservice.
I've sent a message a day trying to cancel the order. There is no recognition that my messages have been received - it is as if there is no one there.
[added] It's worse than that they don't listen - they delay listening until it's too late for them to act. On the 4th day, the message is "Too late to cancel, it's already shipped." Fortunately, the payment agents can also be called into play. [end added]
They need to pay attention to their email inbox.read more
Reviewed on 2021-03-24T20:36:59
I placed an order for Brazil nuts and they were to arrive in a timely manner. Was anticipating gettingthem and Shelhealth had sent me tracking number and kept me updated on shipping and delivery dates. Very informative and courteous to me, as customer. However, USPS notified me that my order had been delivered and I couldn't find anywhere. It's come 2 days later, but when notifying Shelhealth, they were going to pursue it and help me, as well, although they probably really didn't have to. I informed them right away, once I got my pkg. That was a strange situation. Have no idea exactly what happened, but I know Shelhealth was not to blame. A very good company to do business with and they are helpful!read more
Excellent time frame and product.
Reviewed on 2021-03-23T19:12:06
Excellent time frame and product.
I really like this online store
Reviewed on 2021-03-21T15:44:02
I really like this online store, the order came fast and packaged well. No any issues.
The problem is we can not communicate…
Reviewed on 2021-03-17T23:01:05
The problem is we can not communicate with this company, no Chat, no phone number How in the hell can we find out about an order,this company is a ghostread more
We really enjoyed our stay customer…
Reviewed on 2021-03-01T14:47:45
We really enjoyed our stay customer service was great restaurant’s and other things was veryconvenient.read more
