Review (April 2024)

Import, manage and ship your orders with shipstation. our shipping software is designed to save you time and money on ecommerce order fulfillment. with shipstation, ecommerce shipping is easy, you'll be up and running in minutes. try the #1 choice of online sellers risk-free for 30 days!

7M

Estimated Revenue

22.65M

Website Visitors

3.2/5

Trustpilot Score

What do we know about ShipStation?

Estimated Revenue (2020)

$7M

Total Employees

260

Founded

2010

Industry

Internet

Location

Austin, United States

About

ShipStation: Import, manage and ship your orders with ShipStation. Our shipping software is designed to save you time and money on eCommerce order fulfillment. With ShipStation, eCommerce shipping is easy, you'll be up and running in minutes. Try the #1 choice of online sellers risk-free for 30 days!

Social Links

Alexa Ranking: 11003

What is ShipStation's Revenue?

ShipStation's estimated revenue for 2023 is $7M.

What does ShipStation do?

ShipStation is a web-based shipping solution that streamlines the order fulfillment process for your online business. ShipStation consolidates orders from over 70 ecommerce channels, creates shipping labels, packing slips, and pick lists in batch, communicates tracking information to your customers, provides endless automation, filters, and views, wireless printing, a mobile app, and a lot more. ShipStation is packed with features such as Automation Rules, Order Tagging, and Product Defaults that allow you automate your business and eliminate manual data entry. ShipStation is integrated with the following marketplaces and ecommerce systems with more being added each month! • eBay • Amazon • Buy.com • Etsy • ChannelAdvisor • PayPal • Google Checkout • Magento • Shopify • Volusion • BigCommerce • OpenCart • X-Cart • Zen Cart • Payvment • bigcartel • Soldsie • Spreesy • And dozens more! Not only does ShipStation download your orders in real-time, but it also sends the tracking details back to your marketplaces when labels are created. ShipStation pricing starts from $25 / month and includes a FREE 30 day trial. Start your trial today!

What are the monthly traffic metrics for Shipstation?

6/mo Traffic Growth

-2.90%

All Time Traffic Growth

Create Free Account

Monthly Hits

23M

Time on Site

3.0Mins

Bounce Rate

56%

How fast is Shipstation growing?

Shipstation has grown by 2.6% in the last 6 months according to SimilarWeb.

How do people interact with Shipstation?

Last month, Shipstation received 23M visitors who spent an average of 3.0 minutes on the website and visited 3.0 different pages per session. Overall, 56% of people bounce on the first visit.

How do people find Shipstation?

19.7M people (87%) visit Shipstation directly. 1.3M (6%) people search for them in Google. Whereas, 299k (1%) discover Shipstation through Facebook, Reddit, and YouTube. 1.1M (5%) visitors come from Shipstation's email newsletters. Finally, 26.9k (0.1%) people come from affiliates and or paid referrals.

Who uses Shipstation?

Shipstation's top market is the United States and they receive 19.7M (86.8%) people.
Then the 2nd is Canada with 1M (4.6%).
The 3rd is is United Kingdom with 692.5k (3.1%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Shipstation's ads on Google?

Google Ads

ShipStation.com | ShipStation Official Site | #1 Choice of Online Sellers‎

https://www.shipstation.com/

Fast and Simple Web-Based Shipping Software That Makes Your Life Easier. Automate Your Shipping. Free 30-Day Trial. Seamlessly Integrated App. Mix & Match Carriers. Discounted Shipping Rates.

shipstation.com - ShipStation Official Site - #1 Choice of Online Sellers‎

http://www.shipstation.com/

Fast and Simple Web-Based Shipping Software That Makes Your Life Easier. Add Logo on Tracking Page · Cross-Sell Your Products

ShipStation | Online Shipping Fast & Simple | ShipStation.com‎

https://www.shipstation.com/

Import, Manage & Ship Your Orders On Your Own. Start a Free 30-Day Trial Today! Automate Your Shipping. Seamlessly Integrated App. Mix & Match Carriers. Discounted Shipping Rates. Types: Batch Shipping, Fulfillment Services, Order Managment, Shipping Soft

ShipStation® | Online Shipping Label‎

https://www.shipstation.com/

Fast and Easy Multi-Channel Online Shipping. Free 30-Day Trial. Discounted Shipping Rates. Automate Your Shipping. Mix & Match Carriers. Seamlessly Integrated App. Types: Batch Shipping, Fulfillment Services, Order Managment, Shipping Software. Starter -

US Postal Shipping Labels - Easily Print at ShipStation

https://info.shipstation.com/usps-shipping-labels

Fast and Simple Web-Based Shipping Software That Makes Your Life Easier. Mix & Match Carriers. Consolidate Your Orders. Reduce Shipping Time. Free 30-Day Trial.

Keyword: print a usps shipping label

What do Shipstation's customers say about them?

Review Score

3.2/5

Total Reviews

55

Info

ShipStation
5 Star
45.0%
4 Star
10.0%
3 Star
5.0%
2 Star
5.0%
1 Star
35.0%
Read reviews that mention
Giles

Once you get used to it, it works like a charm!

Reviewed on 2021-04-08T12:14:23

Moved over to Shipstation from using the Royal Mail OBA portal and once I got my head around it,it's so much more efficient to use. Despite other reviews stating hard to contact customer service, my account manager Mustapha has always been on hand to assist with any issues I have run into!
read more
Bob

Great software. Massively hidden human support.

Reviewed on 2021-03-31T21:28:08

The ShipStation software is excellent, streamlining shipping decisions and operations to the point where it becomes indispensable.We count it as one of the best decisions we've made. But if you run into an urgent problem with a shipment, good luck with that. You'll be forced to "peruse" their knowledge library and interact with an automated chatbot instead of a human or an e-mail address. Find a phone # on Google? A voicemail will tell you to do all the above or send an email to "help.shipstation.com" and then will hang up on you. The address they give is clearly not a valid e-mail, but surprisingly neither is help AT shipstation.com. When you finally do get to a human, that person will do a great job. Just expect 45 minutes to get there.
read more
Adrian Heys

Great overall experience

Reviewed on 2021-03-30T11:49:27

I recently started using Shipstation in France and everything has been smooth since the beginning.My account manager Mustapha helped set everything up and I can now print shipping labels very easily for my e-commerce business. I can only recommend this software.
read more
Miles Mollinga

In the process of switching from a…

Reviewed on 2021-03-30T09:36:34

In the process of switching from a similar platform and Shipstation seems so much robust and scalable.We've had brilliant support so far from Claire. Everything from fixing issues related to our custom packing slips to providing training to our warehouse staff. Really pleased and would highly recommend them!
read more
Robert Knugg

Unreliable, buggy, stay away. 6 years of headaches

Reviewed on 2021-03-25T04:25:56

I have opened more support tickets with shipstation than any software I have used in my 36 years.I can say with absolute confidence that it is the most unreliable piece of software I have ever used. 80-90% of the time I use it, I will get some type of error. Always something different and new that requires contacting support for a credit. Uses more time than it is worth. Sad to say this comes from Austin, TX. Update: Daniel asks for you to email him for help and then doesn’t bother to reply after two weeks. This sums up the Shipstation half-hearted support experience.
read more
Miss Lisa Hillyer

Not impressed with the missold product…

Reviewed on 2021-03-11T15:55:52

Not impressed with the missold product in the first place. Categorically guaranteed by Claire that it works with Amazon Prime and integrates perfectly with Royal Mail and DPD.The overall service wasn't good either, every time we spoke to support we were told the issues are with Amazon, DPD or anyone else other than them taking responsibility for the fact it doesn't work properly. There was a couple of really helpful support guys, I think 3 in total actually tried to help, everyone one else just buck passed to other integrations we use. We had so many issues with it and it has literally cost us thousands in duplicated orders which were unexplained. Would not recommend this, we cancelled it today as it's not worth the hassle and easier to go back to Royal Mail click and drop. Would suggest you don't sell something to people that doesn't do what you say it does, it doesn't make you look good as a company
read more
Amy

Claire was absolutely brilliant...

Reviewed on 2021-03-09T16:58:24

Claire was absolutely brilliant during the set up of our web-order fulfilment process with Shipstation.We were provided with personalised tailored support, and really felt like Claire both listened to and understood what we were trying to achieve. The whole process has integrated seamlessly with our web order and courier systems and is saving us a huge amount of time. Very happy!
read more
Sam

Recent shipStation Convert

Reviewed on 2021-03-04T17:23:13

We switched over to Shipstation recently - few teething problems and not the best support but it's up[and working now. Don't think you'll find a better value order integration service currently in the UK but be prepared to work through issues pretty much on your own.
read more

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