Review (August 2025)

Deals up to 75% off along with free shipping above $50 on shoes, boots, sneakers, and sandals at shoes.com. shop top brands like skechers, clarks, dr. martens, vans, brooks, ugg, and more.

400M

Estimated Revenue

3.3M

Website Visitors

1.4/5

Trustpilot Score

What do we know about SHOES.COM?

Estimated Revenue (2020)

$400M

Total Employees

180

Founded

2000

Industry

Internet

Location

Boston, United States

About

SHOES.COM: Deals up to 75% off along with FREE Shipping on shoes, boots, sneakers, and sandals at Shoes.com. Shop top brands like Skechers, Clarks, Dr. Martens, Vans, Brooks, UGG, and more

Social Links

Alexa Ranking: 28324

What is SHOES.COM's Revenue?

SHOES.COM's estimated revenue for 2024 is $400M.

What does SHOES.COM do?

Our mission is to help every person find the best shoes for their journey through easy, accessible, expert-guided shopping. Shoes.com is headquartered in the greatest shoe city in the world - Boston, Massachusetts, the birthplace of American shoe manufacturing. In 1999, we founded the first online shoe shopping destination. Over the past two decades, we've served millions of shoe-adoring customers of all shapes, sizes, and tastes. We are obsessed with helping our customers find that perfect pair. And each day we are one step closer to delivering smarter, personalized shoe-shopping, at great value. We're excited about the future of Shoes.com, and we're looking for amazing team members to help us get there.

What are the monthly traffic metrics for Shoes?

6/mo Traffic Growth

8.20%

All Time Traffic Growth

Create Free Account

Monthly Hits

3M

Time on Site

3.7Mins

Bounce Rate

43%

How fast is Shoes growing?

Shoes has grown by 44.5% in the last 6 months according to SimilarWeb.

How do people interact with Shoes?

Last month, Shoes received 3M visitors who spent an average of 3.7 minutes on the website and visited 5.0 different pages per session. Overall, 43% of people bounce on the first visit.

How do people find Shoes?

1.9M people (56%) visit Shoes directly. 675.1k (20%) people search for them in Google. Whereas, 70.2k (2%) discover Shoes through Facebook, Reddit, and YouTube. 55.4k (2%) visitors come from Shoes's email newsletters. Finally, 495.9k (15.0%) people come from affiliates and or paid referrals.

Who uses Shoes?

Shoes's top market is the United States and they receive 3M (91.6%) people.
Then the 2nd is Canada with 29.7k (0.9%).
The 3rd is is Taiwan, Province of China with 19.7k (0.6%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Shoes's ads on Google?

Google Ads

Shoes.com Official Site | Free Shipping, No Minimum‎

https://www.shoes.com/

Save on Top Brands for Women, Men and Children. Shop Our Wide Selection Today! New Summer Trends. No Worries. 1,200+ Brands. Sought-After Brands. Free Exchanges. Rewards Program. Deal: 25% off Select Styles · Code HELLOAUGUST · Valid Aug 1 - Aug 31

Shoes.com Official Site | Free Shipping, No Minimums‎

https://www.shoes.com/all-styles/category_271

Free Shipping on All Orders. Find Your Perfect Shoes Today. Subscribe To Deals. Shop Online.

Skechers at shoes.com - Free Shipping on All Orders‎

https://www.shoes.com/skechers-all/category_478

Find Your Perfect Pair. Shop Our Selection of Skechers for Men, Women and Kids. Sought-After Brands · Rewards Program · Womens, Mens & Kids · Free Shipping

Skechers Footwear | Shoes.com Official Site‎

https://www.shoes.com/skechers-all/category_478

Shop Our Large Selection of Skechers for Men, Women and Kids. Enjoy Free Shipping. The Latest...

Keyword: skechers

Skechers Shoes - Shoes.com Official Site‎

https://www.shoes.com/skechers-all/category_478

Shop Our Wide Selection of Skechers. Free Shipping Every Day, No Minimum. Styles: Sneakers, Flats, Boots, Sandals, Dress Shoes, Wedges Brands: Skechers YOU, Energy Lights, D'Lites, Memory Foam, Skech-Knit, Go Walk, Bobs

What do Shoes's customers say about them?

Review Score

1.4/5

Total Reviews

278

Info

SHOES.COM
5 Star
0.0%
4 Star
0.0%
3 Star
5.0%
2 Star
15.0%
1 Star
80.0%
Read reviews that mention
P.P.

Horrible customer service

Reviewed on 2021-04-30T22:52:34

Horrible customer service, horrible company, total scam and ripoff. I’m still waiting for myrefund.
read more
TONYA BRUNSON

Terrible customer service.

Reviewed on 2021-04-27T12:59:42

I placed an order on 4/9. the money was taken from my account and to date 4/27 I still haven't received my 3 pair of shoes.I have emailed twice and called and haven't gotten to speak with a representative to date. Will I ever? Am I going to receive my merchandise? Remains to be seen.
read more
Linda D HUSS

shoes.comshoes.comshoes.comshoes.comshoe…

Reviewed on 2021-04-24T10:34:32

shoes.comshoes.comshoes.comshoes.comshoes.comshoes.comshoes.comshoes.comshoes.comshoes.comshoes.comshoes.comshoes.comshoes.comshoes.comshoes.comshoes.comshoes.comshoes.comshoes.comshoes.comshoes.comshoes.comshoes.comshoes.comwhich feel as if they're made of cardboard, arrived they were wrong size, too small, although they insist it was size I ordered. Have asked repeatedly how to obtain refund but have come to the conclusion Notified Pearlcosy via email and requested return shipping label and full refund I found THIS SEVEN SIX ZERO²⁸⁴⁻³¹³¹ my attempt was successful I was able to get in touch with the company they were very polite and nice in helping to get the return details on my order finally Absolutely no more order Lesson learned - never again! Lesson learned - never again! Lesson learned - never again! Lesson learned - never again! Lesson learned - never again! Lesson learned - never again! Lesson learned - never again! Lesson learned - never again! Lesson learned - never again! Lesson learned - never again!
read more
Fredrica L.

Sent mens shoes not women's and they charged me to return

Reviewed on 2021-04-21T18:08:54

I purchased some shoes recently after receiving a promotional email with a coupon.They were supposed to ship with 3 day service but they were in fact put on slow ground transport and it took 2 weeks to receive them. Once I did finally get them, they sent me mens size 9.5 not women's size 9.5. I tried to call but got a message that said send an email for support. It took more than 48 hours to hear back from a rep. They instructed me to return the shoes and they would ship out the correct size. I just got an email saying they processed my request MINUS a $7.99 restocking fee!! What?! I still also have not received the correct size shoes I ordered. HORRIBLE customer support and service. I will never use this company again.
read more
Suzanne Battershell

Very difficult to return

Reviewed on 2021-04-19T14:09:14

The delivery was good. However trying to return has been a nightmare. 2 weeks I get an error theyare”experiencing technical issues”
read more
Eileen

Dishonest

Reviewed on 2021-04-14T12:35:16

They collect email addresses by promising a coupon. When you try to actually use the coupon here is the list of excluded brands (virtually every brand known to mankind): 2XU,4EurSole, Academie Gear, Acorn, adidas, Aegean, Aerosoles, Aetrex, ALDO, Alegria by PG Lite, Allrounder by Mephisto, Altama Footwear, Altra Footwear, American Tourister, AND1, Ann Creek, Anne Klein, Anuschka, Apex, Aravon, Arcopedico, Ariat, ASICS, Avenger, Avia, Baffin, baggallini, Bailey of Hollywood, Bailey Western, Bandolino, Baretraps, Bates, Bearpaw, Bella Vita, Bellini, Beverly Hills Country Club, BG by baggallini, Bionica, Birkenstock, Blondo, Blundstone, Bogs, Bordello, Born, Bostonian, Brooks, Buxton, Callanan, Camper, Capezio Dance, Cappelli Straworld, Carolina, Caterpillar, Chaco, Clarks, Cliffs by White Mountain, Cole Haan, Columbia, Comfortiva, Converse, Crevo, Crocs, CW-X, Dan Post Boots, Daniel Green, Danner, Dansko, David King Leather, David Tate, Dearfoams, Demonia, Devious, Diba True, Dingo, Dockers, Dolce Vita, Dopp, Double H, DPC 1921, DPC Global Trends, DPC Outdoor Design, Dr. Martens, Dr. Martens Work, Dr. Scholl's, Drew, Dromedaris, Dunham, Durango Boot, DVS, Dyeables, Eagle Creek, Earth, Earth Origins, Eastland, Easy Spirit, Easy Street, Easy Works, ECCO, ED Ellen DeGeneres, Emeril Lagasse Footwear, Everest, Fabulicious, Fila, Finn Comfort, Flexus by Spring Step, Flojos, Florsheim, Florsheim Work, Frye, Funtasma, Gabor, Georgia Boot, Grabbers, Grasshoppers, Haflinger, Harley-Davidson, HeartSoul, Heelys, Helly Hansen, Herschel Supply Co., Hoss Boots, Hunter, Hush Puppies, Indiana Jones, Iron Age, J by J. RENEE, J. Renee, Jack Rogers, Jambu, Jessica McClintock, Jessica Simpson, Johnston & Murphy, Josmo, Journee Collection, K-Swiss, Kamik, Kangol, Keds, KEDS x kate spade new york, Keen, KEEN Utility, Klogs, Knapp, Koolaburra by UGG, L.B. Evans, L'Artiste by Spring Step, LaCrosse, LaCrosse Industrial, Lane Boots, Laredo, LeDonne, Life Stride, Lucchese Bootmaker, Lucky Brand, Lugz, Luxe de Leon, Madeline, Manzella, Mark Nason Los Angeles, Mephisto, Merrell, Merrell Work, Mia, MICHAEL Michael Kors, Michelin, Minnetonka, Mizuno, mobils by Mephisto, Modern Fiction, Muck Boots, Naot, Naturalizer, Nautilus, New Balance, Nicole, Nina, Nine West, Northside Footwear, Nunn Bush, Nurse Mates, Old Friend, Old West, OluKai, Original S.W.A.T., Orthofeet, OTBT, Pacific Gear, Penny Loves Kenny, Peter Grimm, PF Flyers, Pikolinos, Pin Up Couture, Pink Paradox London, Pleaser, Pleaser Pink Label, Polo Ralph Lauren, Propet, PUMA, PUMA Safety Shoes, Reebok, Reebok Work, Reef, Remonte, Revitalign, Rialto, Rider, Rieker-Antistress, Rockport, Rockport Works, Rocky, Ron Chereskin Studio, Ron Chereskin Works, Ros Hommerson, Rose Petals by Walking Cradles, Royal Robbins, Salomon, Sam Edelman, Samsonite, San Diego Hat Company, Sano by Mephisto, Santana Canada, Sanuk, SAS, Saucony, Saucony Originals, Scala, Scott Hawaii, Scully, Seychelles, ShoeKeeper, Skechers, Smart Step, Smith & Wesson, Sofft, Soft Style, Softspots, SoftWalk, Sorel, Spenco, Sperry Top-Sider, Splendid, Spring Step, Stacy Adams, Staheekum, Stetson, Steve Madden, Stride Rite, Stuart Weitzman, Superfeet, Superga, Tempur-Pedic, Terra, Teva, The North Face, Therafit, Think!, Thorogood, Timberland, Timberland PRO, Toe Warmers, Tommy Bahama, Tommy Hilfiger, TOMS, totes, Touch Ups, Traveler's Choice, Travelon, Tropical Trends, Trotters, Twisted X, UGG, Under Armour, US Traveler, Utility Pro, VANELi, Vans, Vasque, Vince, Vionic, Walking Cradles, Wanderlust, Western Chief, White Mountain, Wolverine, Work Wonders by Dansko, XTRATUF There is not one item in that store that you can apply the code to. I don’t trust these liars with my money.
read more
Po Lo

What happened to shoes dot com now?

Reviewed on 2021-04-07T00:37:50

What happened to shoes dot com now?? They used to be a good company that has good promotional codessent to our emails once a week and great deals I used to buy so many shoes from them Until recently they don't have any special coupon codes sent to us and also the email seems not working. I tried to exchange a pair of shoes. The exchange page is keep loading without responding. And I also am not able to send out email.
read more
Jeff Crist

I'm surprised these guys are still in…

Reviewed on 2021-04-05T18:17:36

I'm surprised these guys are still in business given the delivery times and customer service expectations Amazon.com has created with shoppers,these guys are a joke. The ship the slowest possible shipping method, FedEx Ground. Took 12 days to get my order. Never buying from them again.
read more

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