Shopee Review (September 2026)
Malaysia's #1 shopping platform for baby & kids essentials, toys, fashion & electronic items, and more! Lowest Price Guaranteed | Cashback Deals | Shopee Mall
Malaysia's #1 shopping platform for baby & kids essentials, toys, fashion & electronic items, and more! Lowest Price Guaranteed | Cashback Deals | Shopee Mall
What is Shopee's Revenue?
Shopee's estimated revenue is $17M (estimated based on traffic).
What does Shopee do?
Malaysia's #1 shopping platform for baby & kids essentials, toys, fashion & electronic items, and more! Lowest Price Guaranteed | Cashback Deals | Shopee Mall
How fast is Shopee growing?
Shopee has grown by 0.2% in the last 3 months according to SimilarWeb.
How do people find Shopee?
People visit Shopee through various channels. 94% find them through search engines.
How do people interact with Shopee?
Last month, Shopee received 69.5M visitors who spent an average of 11:19 minutes on the website and visited 4.4 different pages per session. Overall, 50% of people bounce on the first visit.
Who uses Shopee?
Shopee's top market is Malaysia and they receive 86% of visitors from there. The 2nd is India with 3%. The 3rd is Singapore with 2%.
Traffic Growth (last 3 months)
Traffic Sources
Top Countries
đź‘Ť most fast deliver
đź‘Ť most fast deliver
Frustrating for sellers
Shopee is great for purchasing, but annoying times for a business owner.  They changed the policy whenever they want and they also don’t get back to you for customer service. They lost my inventory and they changed the terms. 
Sammers
Sammers! Shopee does nothing to stop scammers. Fulfillment scams. Difficult to get a refund. Wait all day for the courier. Waste of time and money. Terrible customer service. Long time and difficult to get a refund. Many counterfeit items. Poor quality products. False advertising and coupons that don't work. Different prices at checkout. Waste of time. Now Ai bots to make it even worse.
Before using Shopee
Before using Shopee, make sure you understand where you stand as a buyer—because it’s not where you think. In practice, the platform’s dispute handling feels structurally biased towards sellers. When something goes wrong, even basic and timely requests from buyers can be dismissed with little consideration. In my case, I requested a cancellation within 24 hours due to a clear delivery conflict. The seller refused using a weak “pre-order” argument, and support simply upheld it without addressing whether the refusal was reasonable. What this creates is a system where sellers can be rigid without consequence, while buyers absorb the downside. There is very little sense of balance or accountability when disputes arise. If you’re used to platforms like Amazon, the difference is stark. Amazon operates on a customer-first logic. Shopee does not. That gap becomes very obvious the moment you need support. Shopee works—as long as nothing goes wrong. The moment it does, you realise how limited your leverage actually is. Use it if you want, but go in fully aware of the risk.
Really the refund period is 45 working…
Really the refund period is 45 working days???? Wtf is wrong with you??? It takes a couple of second to get the money out of bank then the refund is 45 working days??????
Waiting for the refund of my broken…
Waiting for the refund of my broken delivered TV for over a month. Ridiculous. Their customer service is ZERO helpful and keeps closing issues which are unresolved. Scammy methods.
WORST platform to buy and sell
It appears that absolute brainless stupidity runs Shopee's rules. If you're a seller, they DON'T let you set your own shipping rules: If an order is placed before 12pm, you must send the parcel SAME DAY, as if you're just waiting with your product in your hand to drop it off. Such absolute filth and stupidity on their part. These people have NO IDEA how to run e-commerce. What's worse is that buyers can buy your product and return it without reason numerous times to cause you hassle. The list goes on... stay away buyers and sellers. Support local platforms.
Poor Service and Disappointing Experience
I’ve had a very frustrating experience with Shopee Malaysia. The customer service is unresponsive and slow to resolve issues, and the platform does not seem to prioritize buyers’ concerns. Orders are often delayed, and when problems arise, the support team provides generic replies instead of real solutions. Refunds and returns are unnecessarily complicated, making the process stressful. Overall, Shopee Malaysia has failed to meet basic expectations of reliability and customer care. I would not recommend this platform to anyone looking for a smooth and trustworthy shopping experience. Shopping here is simply a waste of time—everything takes far too long, and it’s unclear whether this is due to a lack of staff or just laziness in solving customer cases.
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