Review (April 2024)

Shoppers drug mart health, beauty, pharmacy, and convenience. visit us today!

12.58B

Estimated Revenue

8.78M

Website Visitors

1.8/5

Trustpilot Score

What do we know about Shoppers Drug Mart?

Estimated Revenue (2020)

$12.58B

Total Employees

21000

Founded

1962

Industry

Retail

Location

Toronto, Canada

About

Shoppers Drug Mart: Shoppers Drug Mart health, beauty, pharmacy, and convenience. Visit us today!

Social Links

Alexa Ranking: 11919

What is Shoppers Drug Mart's Revenue?

Shoppers Drug Mart's estimated revenue for 2023 is $12.58B.

What does Shoppers Drug Mart do?

Built on a foundation of professional expertise and personal service, Shoppers Drug Mart has been meeting Canadians'​ health care needs for 50 years. What was once a small pharmacy in Toronto has grown into an organization of over 1,200 stores from coast to coast, becoming an indelible part of the lives of Canadians, young and old. Yet despite our growth, we have never forgotten our origins. We have always remained true to our belief that the personal satisfaction of each and every customer is at the root of our success - and it can only be ensured by the commitment of people who realize that success is built one customer at a time.

What are the monthly traffic metrics for Shoppersdrugmart?

6/mo Traffic Growth

28.20%

All Time Traffic Growth

Create Free Account

Monthly Hits

9M

Time on Site

3.2Mins

Bounce Rate

40%

How fast is Shoppersdrugmart growing?

Shoppersdrugmart has grown by 5.2% in the last 6 months according to SimilarWeb.

How do people interact with Shoppersdrugmart?

Last month, Shoppersdrugmart received 9M visitors who spent an average of 3.2 minutes on the website and visited 3.0 different pages per session. Overall, 40% of people bounce on the first visit.

How do people find Shoppersdrugmart?

2.4M people (28%) visit Shoppersdrugmart directly. 5.4M (62%) people search for them in Google. Whereas, 110.3k (1%) discover Shoppersdrugmart through Facebook, Reddit, and YouTube. 57.6k (1%) visitors come from Shoppersdrugmart's email newsletters. Finally, 97.1k (1.1%) people come from affiliates and or paid referrals.

Who uses Shoppersdrugmart?

Shoppersdrugmart's top market is the Canada and they receive 8.5M (96.6%) people.
Then the 2nd is United States with 220.3k (2.5%).
The 3rd is is United Kingdom with 8.8k (0.1%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Shoppersdrugmart's ads on Google?

Google Ads

Quo Beauty - Guilded Gold Manicure Set

https://shop.shoppersdrugmart.ca/Shop/Categories/Beauty/Tools-%26-Accessories/Makeup-Brushes-%26-Accessories/Makeup-Bags-%26-Cases/Guilded-Gold-Manicure-Set/p/BB_057800049036

Shop The Quo Beauty Guilded Gold Manicure Set Online At Shoppers Drug Mart. Give The Gift Of Vegan & Cruelty-Free Makeup, Skin Care, And More This Holiday Season.

Shoppers Drug Mart - Shop for Oral Care Products

https://shop.shoppersdrugmart.ca/Shop/Categories/Personal-Care/Oral-Care/c/FS-PC-OralCare

Visit your local store and shop for oral care items and accessories. Check out our range of oral care products. Visit Shoppers Drug Mart today. Download Our Mobile App. Find A Store Near You. View Offers. Types: Hair Care, Skin Care, Oral Care, Personal Care, Bath & Body.

Antiperspirant & Deodorants - Visit Shoppers Drug Mart

https://shop.shoppersdrugmart.ca/Shop/Categories/Personal-Care/Bath-%26-Body-Care/Deodorant-%26-Antiperspirant/c/FS-PC-B500

Look & feel great from head to toe with the latest innovations in personal care! From sprays to sticks to natural deodorants, we have options for you. View Offers. Download Our Mobile App. Find A Store Near You. Types: Hair Care, Skin Care, Oral Care, Personal Care.

Shoppers Drug Mart - Shop Sunscreen Lotions & More

https://shop.shoppersdrugmart.ca/Shop/Categories/Beauty/Skin-Care/Sun-Care/c/FS-S700

Visit your local store and shop our sun care products. Check out our range of sun protection for face and body. Visit Shoppers Drug Mart today. Types: Shampoo, Toothbrush, Razors, Perfumes, Colognes.

Shoppers Drug Mart - Antiperspirants & Deodorants

https://shop.shoppersdrugmart.ca/Shop/Categories/Personal-Care/Bath-%26-Body-Care/Deodorant-%26-Antiperspirant/c/FS-PC-B500

Explore Special Deals & Offers On Personal Care Products. Shop Now. Check Out Our Deodorant Range For Your Body In Shoppers Drug Mart. Fresh Shopping Experience.

Keyword: where to buy rexona deodorant in canada

What do Shoppersdrugmart's customers say about them?

Review Score

1.8/5

Total Reviews

246

Info

Shoppers Drug Mart
5 Star
15.0%
4 Star
0.0%
3 Star
10.0%
2 Star
10.0%
1 Star
65.0%
Read reviews that mention
Cynthia Ronson

Whomever just answered the phone in the…

Reviewed on 2021-05-23T19:29:45

Whomever just answered the phone in the pharmacy at approximately 3:20 Pm May 23 2021 did not have to be so rude.I'm sure you have gotten alot of calls about Covid vaccines. All he wanted to know if could find out if he could get second shot or not since we heard on the news his age group is eligible for second shot. Her response was don't have any and hung up.veryvery rude.
read more
Vadim

I’m starting to have problems with…

Reviewed on 2021-05-19T05:44:33

I’m starting to have problems with Shoppers’ service. The rates for the medication went up,it’s like they can charge any price on meds they want that are not covered. I went earlier to pick up my meds, they are not suppose to open the package containing medication in front of a customer. About a month ago I called three days ahead because I was low on meds because there were no refills it took 4-5 business days before I refilled. I can’t skip my meds for any reason. I’m paying close to three hundred dollars for a month supply. The service is good but it can be worse.
read more
Alesta Rose

Very poor customer service

Reviewed on 2021-05-11T17:15:05

Very poor customer service, unprofessional! Giving only robotic answers, they don’t even bother toread properly our emails or files..
read more
Michele B

Excellent Beauty Boutique Manager on Bank Street, Ottawa

Reviewed on 2021-05-11T17:11:18

I went to see what I could use for very dry skin around the lips. Iveta Bakhilava,beauty boutique manager on Bank Street was exceedingly helpful walking me through all of the possibilities. I returned today to let her know what she recommended worked very well and get something for dry lips. Again, she was so knowledgeable and recommended good products. Thank you for your time and good suggestions.
read more
O Raheel

Shoppers Drug Mart in Mississauga

Reviewed on 2021-05-11T14:51:06

Shoppers Drug Mart in Mississauga, Grand Park Drive. Doctor ordered 'no substitution'branded medications on two occasions. Both times, they put the generic inside, and upon asking they said come back in an hour to get the branded one. Phoned this location twice to order pickup. On both occasions I was put on hold and no one answered. This pharmacy is a joke, and must not be patronised. Better places to take your healthcare to.
read more
Robert

THE DELIVERY IS RETARDEDI had ordered some first aid supplies…

Reviewed on 2021-05-10T21:29:14

I had ordered some first aid supplies from Shoppers on Commisioners and Wharncliffe.Because I have a boil I could not visit the store myself. I had chosen this store because it is a few blocks from my residence and I thought delivery would be quick. I had made the order on a Thurs. After finalizing the purchase I find out it'll take 2-6 days delivery. Because of my open sore I am in need of supplies NOW. A few days later I am informed that the delivery will be sent by Canada post and I should expect it on Wed. So now I have to wait a week for First Aid that I need now. Now my open wound is infected because I have no supplies to. Keep it clean. If I had known it was gonna take a week to deliver I would have pursued other options. I can't wait and am forced to buy the same supplies at the corner store. This is obsurd
read more
Marcy Wilson

Elderly customers

Reviewed on 2021-05-08T04:33:55

My elderly mother has been going to shoppers to get her prescription filled with no problems.Until this week, it took 2 days for the pharmacy to get her medicine, we verified that our dr did call and put in the request for her medicine, I also called to confirm that also, and we were still asked to wait . Customer service has really gone down, being rude to customers is a good way to lose customers. If this happens again with my mother I will be looking for a pharmacist to go to.
read more
Lisa Cheung

This is the worse one

Reviewed on 2021-05-06T16:55:24

This is the worse one. i ask for senior discount for my daughter to get the product i want. I am a senior,and I am very sick, can't work. the Manager don't want to get me. I will get it from London drug or Costco they are very nice.
read more

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