Review (August 2025)

Smith.ai 24/7 virtual receptionists capture and convert leads by phone, website chat, texts, and facebook. our live, north america-based professionals backed by ai answer and return calls, book appointments, complete intake, block spam, and integrate with your business software.

10.29M

Estimated Revenue

223.51k

Website Visitors

4.8/5

Trustpilot Score

What do we know about Smith.ai?

Estimated Revenue (2020)

$10.29M

Total Funding

$6.96M

Total Employees

71

Founded

2015

Industry

Information Technology And Services

Last Funding Date

Seed Jun 2019

Location

Palo Alto, United States

About

Smith.ai: Smith.ai 24/7 virtual receptionists capture and convert leads by phone, website chat, texts, and Facebook. Our live, North America-based professionals backed by AI answer and return calls, book appointments, complete intake, block spam, and integrate with your business software.

Social Links

Alexa Ranking: 134226

What is Smith.ai's Revenue?

Smith.ai's estimated revenue for 2024 is $10.29M.

What does Smith.ai do?

Founded by a team from Google, Apple, and Intuit, Smith.ai is known for superior call answering services. Our friendly, professional virtual receptionists answer calls, web chats, and texts, book appointments, qualify leads, handle new customer intake, answer questions, and make outbound calls for you and your business. You get the experience of an in-house receptionist, at a fraction of the cost. Our clients say it's the "best business decision"​ they've made. Since 2015, we've answered over 1 million calls and chats for lawyers, consultants, agencies, contractors, and many more small businesses and independent professionals. Our goal is to make your business more efficient and productive. We save you time and money, keep your existing clients happy, and help you grow your business with qualified leads.

What are the monthly traffic metrics for Smith?

6/mo Traffic Growth

56.30%

All Time Traffic Growth

Create Free Account

Monthly Hits

224k

Time on Site

19.8Mins

Bounce Rate

56%

How fast is Smith growing?

Smith has grown by -35.4% in the last 6 months according to SimilarWeb.

How do people interact with Smith?

Last month, Smith received 224k visitors who spent an average of 19.8 minutes on the website and visited 15.0 different pages per session. Overall, 56% of people bounce on the first visit.

How do people find Smith?

126k people (56%) visit Smith directly. 87.7k (39%) people search for them in Google. Whereas, 3k (1%) discover Smith through Facebook, Reddit, and YouTube. 1k (0%) visitors come from Smith's email newsletters. Finally, 0 (0.0%) people come from affiliates and or paid referrals.

Who uses Smith?

Smith's top market is the Mexico and they receive 114.1k (51.0%) people.
Then the 2nd is United States with 81.2k (36.3%).
The 3rd is is Canada with 2.3k (1.0%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Smith's ads on Google?

Google Ads

Smith.ai - 24/7 Virtual Receptionists

https://smith.ai/

Live Professionals Experienced in Sales & Client Service. Bilingual In English & Spanish. Our Agents Professionally Answer Your Business Calls, Chats, Texts & FB Messenger 24/7. Instant Call Summaries. No Subscription Required. 1 Free CRM Integration.

Better Than Arise SMB - Switch to Smith.ai & Save 30%

https://smith.ai/virtual-receptionist-service-comparison/smith-ai-vs-arise

Our Live Agents Are Even Better Than An In-House Receptionist, At A Fraction Of The Cost. Free Expert Setup. Works With All Phone Systems. Monthly Plans. 14-Day Money-Back Period. Outbound Call-Backs. SMS Text Answering. Customized Greetings.

Keyword: arise call center

Virtual Receptionists & Intake | No Contract, No Set Up Fees

https://smith.ai/virtual-receptionist-service

Stop missing calls from new clients! US-based receptionists answer, screen & schedule. Smith.ai - Superior receptionist & intake service. US-Based. Priced for small business. No Long Term Contracts. Book New Clients. Small Business Pricing. CRM In

Answering, Scheduling & Intake | Smith.ai Virtual Receptionists

https://start.smith.ai/smb

Superior call answering, qualification & intake service for small businesses. We answer calls for your small business while you work! Friendly & affordable. CRM Integration. No Long Term Contracts. Superior Qualification. Staffed By Professionals. Book New Clients.

Outsource Virtual Assistant + | Need Urgent Help Taking Calls?

https://smith.ai/careers

Free 20 Call Trial, Free 24/7 Chatbot, & Free CRM Integration. Professional Receptionists

What do Smith's customers say about them?

Review Score

4.8/5

Total Reviews

129

Info

Smith.ai

[email protected]

(650) 727-6484

Los Altos, CA

5 Star
100.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
0.0%
Read reviews that mention
Forever Pressure Washing

Smith AI Has helped my business…

Reviewed on 2021-05-11T10:44:13

Smith AI Has helped my business tremendously, it was to difficult having to work for my company and also answering the phones,i started missing alot of business because by the time i get back to my customers they have called and scheduled with some one else. now if i miss the call it gets transfer to smith ai, they answer the phones speak to my customers about what we have to offer and if they accept smith ai puts them on my schedule to get cleaned. if you are a small business owner, dont waiste another second sign up with smith ai now!! they are very afffordable
read more
Doug

Amazing service and amazing customer service

Reviewed on 2021-05-05T18:44:28

We amazed with the service we receive. We couldn't be happier with the service that is provided with Smith.ai.If you are looking for a great answering service, they are the company to go with.
read more
Sarah Simpson

Excellent Service, Affordable Pricing

Reviewed on 2021-05-05T18:04:44

The receptionists are excellent, and the service easily pays for itself. I highly recommend Smith.aito other law firms.
read more
Jason Waechter

I interviewed many companies

Reviewed on 2021-04-27T18:28:50

I interviewed many companies. they are fair on price and excellent with the calls. Hire them.done deal.
read more
Sarah Lachman

Smith.ai is a stress reliever

Reviewed on 2021-04-22T20:50:21

Smith.ai is a stress reliever! I am very satisfied with their answering service and it has certainly taken a big burden off of me.My phone calls were taking up way too much time and causing stress, but I now get only the calls I need and can follow up with the rest later. Thank you!
read more
Matt Schmoldt

Great call summary notes

Reviewed on 2021-04-18T16:06:07

I really appreciate the detailed call summary notes that the receptionists provide.I also like how positive and professional the receptionists usually are.
read more
Amanda Rhew

Smith.ai Review

Reviewed on 2021-04-18T06:31:44

Smith.ai has made our practice much more efficient. We are able to devote our time and energy to othertasks since we do not have to worry about missing any calls.
read more
The Botnick Law Firm, LLC

Solo lawyer with a major assist from Smith.ai

Reviewed on 2021-04-15T05:22:43

I’ve been so impressed with how quickly Smith.ai has improved my law firm - from being a friendly voice answering my calls,to taking down messages, inputting new leads into my CRM, and even scheduling appointments with new clients. I just wish I hadn’t waited so long to get them on my team!
read more

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