Review (July 2025)
The place to shop for all things unicorn, diffuser, handwarmers, slippers, corgi, and more! smoko is a gift, tech, wellness & accessories brand, designing in la.. in business since 2011. styles: slippers, diffusers, accessories,
354k
Estimated Revenue
236.04k
Website Visitors
3.4/5
Trustpilot Score
What do we know about Smoko Inc?
Estimated Revenue (2020)
$354k
Total Employees
7
Founded
2011
Industry
Retail
Location
Alhambra, United States
About
Smoko Inc: Smoko is home to the cute and colorful Smoko family which includes Uni Unicorn, Nari Narwhal, Orochi Dragon, Butta Toast, Sunggly S'mores and many more to come.
What is Smoko Inc's Revenue?
Smoko Inc's estimated revenue for 2024 is $354k.
What does Smoko Inc do?
Smoko designs, develops and markets corgi diffusers, speakers, USB products, hand and foot warmers.
What are the monthly traffic metrics for Smokonow?
6/mo Traffic Growth
36.80%
All Time Traffic Growth
Create Free Account
Monthly Hits
236k
Time on Site
1.8Mins
Pages per Visit
4.0
Bounce Rate
49%
How fast is Smokonow growing?
Smokonow has grown by 9.9% in the last 6 months according to SimilarWeb.
How do people interact with Smokonow?
Last month, Smokonow received 236k visitors who spent an average of 1.8 minutes on the website and visited 4.0 different pages per session. Overall, 49% of people bounce on the first visit.
How do people find Smokonow?
109.8k people (47%) visit Smokonow directly. 93.5k (40%) people search for them in Google. Whereas, 20.7k (9%) discover Smokonow through Facebook, Reddit, and YouTube. 2.4k (1%) visitors come from Smokonow's email newsletters. Finally, 5.4k (2.3%) people come from affiliates and or paid referrals.
Who uses Smokonow?
Smokonow's top market is the United States and they receive 173.9k (73.7%) people.Then the 2nd is Canada with 15.8k (6.7%).The 3rd is is Australia with 10.3k (4.4%).
Traffic Growth (last 6 months)
What do Smokonow's customers say about them?
Review Score
3.4/5
Total Reviews
23
Info
Smoko5 Star
65.0%
4 Star
0.0%
3 Star
0.0%
2 Star
10.0%
1 Star
25.0%
Read reviews that mention
Abbie Dolan
Are you kidding
Reviewed on 2021-03-07T11:58:19
Are you kidding? I’m from the UK and love the products on this site, however shipping is around $120which is more expensive than what i’m buying like that is disgusting!
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Michelle
Slow Customer Service
Reviewed on 2021-01-16T08:23:49
Customer service is just slow and terrible... :( I don’t like to be rude and I always try to be nice even when I’m upset.What happened was that there was a Christmas sale going on but when you clicked on the site, the prices weren’t marked down. I DMed the Insta page who told me to contact the email so I did. Once emailed, I got one of those automated messages that told me not to send multiple emails since it can cause glitches which I was planning to wait anyways so that didn’t matter. However, a week passed and no response... I was debating whether or not to contact them again but as it was the holidays, I figured they were indeed busy and I should wait...so I waited one more week but then the sale ended and I got upset since they never got back to me and now I couldn’t get the items for the sale price anymore! So I contacted them again saying that the email I sent didn’t matter anymore as the sale has ended. Surprisingly, they replied to this email and told me that their reply to my other email did not send through but that they would honor the price difference. All I needed to do was place an order and they would refund me the difference. Hearing this news made me happy as I could now get the items for the sale price! And then I asked how it would work when I put the 15% off coupon in but they told me if I wanted the holiday sale, I couldn’t use the coupon? But I was trying to explain to them that I was planning to use the coupon back during the holiday sale since this coupon also worked on sale items. So despite the lil b dumpling already being marked down to $14 and the steamer dumpling down to $12 on Instagram, the 15% coupon still would have applied as I tested it on other sale items! Thus, it would have been even cheaper! I also wanted to buy other products so using the coupon meant I could add extra things! However, because of the bug, the Instagram sale didn’t appear on the actual site, hence why I didn’t order anything. I was waiting for them to fix the bug to order it with the coupon! But then they were basically blaming me and telling me that they are doing me a favor by allowing me to buy it at a holiday price when it’s already expired. Like ok yes they are doing me a favor but like if they replied to my first email quickly or if the bug didn’t exist in the first place, this wouldn’t have been a problem? I could’ve bought the marked down items and still have used my coupon! But I had to pick one or the other... so I decided not to order as all my other products I put in the cart would of been bought at original price. Taking those out of my cart meant I couldn’t get free shipping either and so the price difference they were going to honor would have just covered shipping if you look at it this way. In any case, I wrote back to them apologizing over and over but also asking them not to blame me. I said I should’ve contacted y’all again after a week passed and I’m sorry for that but I waited patiently. I didn’t want to rush anyone or come off as rude but don’t make it all my fault as the reason why I contacted y’all in the first place was an issue on yalls end... I have yet to hear a reply from them... :’) If I got an apology back, I was going to let it be but looks like I’m not so here I am writing my experience. I don’t normally write negative reviews as it’s a hassle but this just made me upset. Next time, make sure the sale prices are on the site too please! They might respond to me after seeing this. They better not say it didn’t send through again. I’ll believe it the first time but not the second. Maybe they just don’t want to apologize... It’s weird because I wasn’t rude? You could see my emails with them and I wasn’t cussing them out, or nothing of that caliber! So I was expecting an apology back but I guess you would have to rage at them for them to apologize. I don’t know but I apologized first so it should be easy for them to say it back... Especially since they work in customer service? I’ve always apologized to my customers no matter what circumstance since sadly “customers are always right.” Of course that statement isn’t true but you still have to be kind no matter how crazy they are... I think there are certain points though where you don’t have to be nice back like if a customer is being racist sexist etc. Those type of customers are a no no! That’s just me though. It just made no sense that I was doing all the apologies when it really wasn’t my fault in the first place...I’ll take some blame as I should’ve contacted them again and again until I got a response, but don’t put the entire blame on me! I’m still bummed I couldn’t order but I guess I can’t help that. Just wish they would've worded their email differently since they really made me feel like I was being a nuisance. I’m sorry for that but if the bug didn’t exist, I could’ve gotten all the products I wanted... Yalls products though are amazing. (I gave it a two since they weren’t rude)
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Jennifer Spera
I’ll start by saying I LOVE these…
Reviewed on 2020-10-20T02:19:51
I’ll start by saying I LOVE these products. But SMOKO has got to stop canceling orders almost two weeks after they are placed with no explanation other than a refund notice.If you can’t fulfill orders, then stop offering products you don’t have?
Disappointed customers don’t seem to bother them. I’ve had to interact with them way too much just for cute little toys.
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Austin
A year ago but still irks me
Reviewed on 2020-10-12T00:52:12
Ordered for two items because I was paying for shipping. Ordered, they canceled one item saying it was out of stock and sent shipping confirmation for the other with in minutes...I would of canceled the order since the shipping was the same price as two...
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Soki Sun
I had two separate orders that were…
Reviewed on 2020-08-12T17:12:48
I had two separate orders (one for the Boba Slippers & one for the Mochi Tayto Plush)that were delayed by a month to two months and finally received the second order this past weekend. Everything arrived in great condition! Whenever I reached out to the Help Desk at Smoko, they always got back to me within a reasonable amount of time with detailed updates about the status of my order. Overall, throughout my email interactions with the Help Desk, they made me feel like they valued me as a customer.
The delays in my items were due to COVID-19 but I understand. It makes sense and delays are to be expected. There is a pandemic going on out there in the world and many businesses have to undergo changes in how they structure their own business environment especially for this type of business.
Although I had to initiate the conversation every time and follow up with the status, it doesn't bother me as this also makes sense. I am sure they are also bombarded by hundreds of other customers inquiring about the status of their delayed orders too.
Will continue to purchase more products from them as the items are super adorable!!! :)
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Christine Nguyen
Love their stuff
Reviewed on 2020-08-11T01:21:05
Love their stuff!
I have been shopping with them for years and I love their products!They make great gifts for my nieces and they are completely obsessed with the products. It's great quality and super cute. It's my go to for creative and unique gifts.
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Hannah Martinson
Take caution on this site
Reviewed on 2020-08-08T06:39:59
Take caution on this site. I ordered two items, and was really excited to receive them.I was told I would receive a tracking number after about a week and a half because they’re backed up due to COVID-19. It’s now been 17 days without any communication on their part, and me waiting to hear anything. To be fair, I’ve just sent them a follow up email today, but I don’t expect to receive the items any time soon. If you need the items you purchased for an event, I would go elsewhere.
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Jennifer Abalos
Smoko is the BEST
Reviewed on 2020-08-04T04:13:27
Smoko is the BEST! I’ve ordered from them 3 times in the last 2 weeks & each time I was very happy with my purchase!Ordering was very simple and efficient. They update you to let you know when your products have been shipped, the day it’s out for delivery & when it’s delivered. The package also came securely wrapped & even with the warning that my package could come late due to the pandemic, I still received my items in a timely matter. I got the Boba toasty plush which was super soft with a light lavender smell, the Boba keychains which light up & were super cute! I also got the adorable Boba reusable tumbler & the Boba slippers which were soft with a nice grip on the bottom. All my items were in excellent quality & I can’t wait to order from them again! Keep up the great work Smoko!
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