Review (August 2025)

For more than a century ibm has been dedicated to every client's success and to creating innovations that matter for the world

280M

Estimated Revenue

59.26k

Website Visitors

2.4/5

Trustpilot Score

What do we know about SoftLayer, an IBM Company?

Estimated Revenue (2020)

$280M

Total Funding

$30M

Total Employees

930

Founded

2005

Industry

Information Technology And Services

Last Funding Date

Venture (Round not Specified) Mar 2010

Location

Dallas, United States

About

SoftLayer, an IBM Company: SoftLayer is built to give you the highest performing cloud infrastructure available. One platform that integrates and automates everything.

Social Links

What is SoftLayer, an IBM Company's Revenue?

SoftLayer, an IBM Company's estimated revenue for 2024 is $280M.

What does SoftLayer, an IBM Company do?

SoftLayer is now IBM Cloud. For jobs at SoftLayer International, an IBM Company, please visit http://www.softlayer.com/careers. Follow IBM Cloud for updates and US jobs: http://bit.ly/2gSnLc8.

What are the monthly traffic metrics for Softlayer?

6/mo Traffic Growth

14.10%

All Time Traffic Growth

Create Free Account

Monthly Hits

59k

Time on Site

61.1Mins

Bounce Rate

47%

How fast is Softlayer growing?

Softlayer has grown by -26.8% in the last 6 months according to SimilarWeb.

How do people interact with Softlayer?

Last month, Softlayer received 59k visitors who spent an average of 61.1 minutes on the website and visited 41.0 different pages per session. Overall, 47% of people bounce on the first visit.

How do people find Softlayer?

49.7k people (84%) visit Softlayer directly. 3.8k (6%) people search for them in Google. Whereas, 2k (3%) discover Softlayer through Facebook, Reddit, and YouTube. 247.2 (0%) visitors come from Softlayer's email newsletters. Finally, 0 (0.0%) people come from affiliates and or paid referrals.

Who uses Softlayer?

Softlayer's top market is the United States and they receive 21k (35.5%) people.
Then the 2nd is United Kingdom with 7k (11.8%).
The 3rd is is Canada with 6.5k (10.9%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Softlayer's ads on Google?

Google Ads

The Best VPS, Period - Don't Settle for a Subpar VPS - SoftLayer.com‎

http://www.softlayer.com/info/vps?utm_source=google&utm_medium=cpc&utm_content=Servers_-_VPS&utm_campaign=NA_-_US_-_English_-_Region_-_Search_-_Google_-_Servers&utm_term=vps&matchtype=e&_bt=106108922176&_bk=vps&_bm=e&adgroup=Servers_-_VPS

All of Our VPS are Powerful & Flexible! Clearest Regional Pricing · Robust API · No Hidden Fees · SOC2 Certifications · All Options Included Types: Bare Metal Servers, Virtual Servers, GPU, Server Software

Keyword: vps

Only True Hybrid Cloud - SoftLayer.com‎

http://www.softlayer.com/info/hybrid?utm_source=google&utm_medium=cpc&utm_content=Cloud_-_Hybrid_-_Hybrid_Cloud&utm_campaign=AP_-_ISA_-_English_-_Bangladesh_-_Search_-_Google_-_Cloud&utm_term=cloud hybrid&matchtype=e&_bt=97488508682&_bk=cloud hybrid&_bm=e&adgroup=Cloud_-_Hybrid_-_Hybrid_Cloud

Your Hybrid Server Needs Power, Security & Reliability in the Cloud Types: Private Cloud, Hybrid Cloud, Virtual Cloud

Custom Bare Metal Servers - Choose. Customize. Deploy. Manage‎

http://www.softlayer.com/bare-metal-servers?utm_source=google&utm_medium=cpc&utm_content=Dedicated_Server_-_Dedicated_Server_Trial&utm_campaign=AP_-_ASEAN_-_English_-_Vietnam_-_Search_-_Google_-_Dedicated&utm_term=dedicated server trial&matchtype=e&_bt=108385298282&_bk=dedicated server trial&_bm=e&adgroup=Dedicated_Server_-_Dedicated_Server_Trial&S_PKG=&cm_mmc=Search_Google-_-&cm_mmca1=&cm_mmca2=&mkwid=

Bare Metal Servers Built by You. No Hidden Fees · All Options Included · SOC2 Certifications · Clearest Regional Pricing · Robust API Types: Bare Metal Servers, Virtual Servers, GPU, Server Software

Keyword: bare metal servers

Only True Hybrid Cloud - SoftLayer.com‎

http://www.softlayer.com/info/hybrid?utm_source=google&utm_medium=cpc&utm_content=Cloud_-_Hybrid_-_Bare_Metal_Cloud&utm_campaign=NA_-_US_-_English_-_Region_-_Search_-_Google_-_Cloud&utm_term=&matchtype=b&_bt=106108217296&_bk=&_bm=b&adgroup=Cloud_-_Hybrid_-_Bare_Metal_Cloud

Use Our Hybrid Cloud to Segment Your Business Dedicated & Cloud. Turnkey Big Data Solution · Network-Within-A-Network · Robust API · No Hidden Fees Types: Private Cloud, Hybrid Cloud, Virtual Cloud

Keyword: bare metal cloud

SoftLayer® Official Site‎

http://www.softlayer.com/info/be-sure-v2?utm_source=google&utm_medium=cpc&utm_content=Brand_-_www&utm_campaign=NA_-_US_-_English_-_United_States_-_Search_-_Google_-_Brand&utm_term=www.softlayer&matchtype=e&_bt=129095890936&_bk=www.softlayer&_bm=e&adgroup=Brand_-_www&S_PKG=&cm_mmc=Search_Google-_-&cm_mmca1=&cm_mmca2=&mkwid=

You're Always Sure You Have the Best Cloud When You Pick SoftLayer®

What do Softlayer's customers say about them?

Review Score

2.4/5

Total Reviews

7

Info

SoftLayer
5 Star
28.6%
4 Star
0.0%
3 Star
0.0%
2 Star
14.3%
1 Star
57.1%
Read reviews that mention
Virginia Murray

Inexistent support

Reviewed on 2020-01-03T16:34:44

The support here is close to inexistent. Why on earth must I have to create tickets for things that otherwise should be resolved in a jiffy?Not to mention that you get billed premium.
read more
Tom

low support for high prices

Reviewed on 2018-09-11T09:57:30

It used to be a good provider before IBM cloud take over, now since some time it just feel like its abig mess specially for support where you start getting 3 open tickets in 3 different website and countries which took almost a week to answer some simple question on billing. Network seems also to have been restricted and prices have gone up ... We ended up switching to another provider that cares about its customers ..
read more
Dalton

Deception tactics to lower costs

Reviewed on 2018-07-03T13:31:20

Softlayer uses deceptive tactics to lower costs. I was satisfied with the company in the beginning,before it was acquired by IBM. Now, they've come to a point where they're just beyond greedy. I used to have 20TB bandwidth in my server, then, I get an email from Softlayer saying that my server will be decommissioned so therefor I need to migrate to a new one. What they didn't tell me, is that now I get 500GB bandwidth. Oh, and if I want my previous 20TB, I need to shell out an extra $999.00 a month. Need I say more? I'm now paying surcharge for my overusage. Stay away!!!!
read more
Dale Williams

Very good customer server

Reviewed on 2017-10-23T18:37:48

Very good customer server One of the best hosting provider out there Better than the rest,not quite as good now its owned by IBM
read more
Media one

Too expensive - Without support

Reviewed on 2017-10-06T01:37:32

A single dedicated server cost you above $500 while you receive almost no support and tickets will beanswered in more than 24 hours
read more
Miso

. SUPPORT AND ABUSE NOT ANSWER AT ALL !

Reviewed on 2017-07-20T18:55:55

Its clients send SPAM . SUPPORT AND ABUSE NOT ANSWER AT ALL ! spam is illegal !
Wayne Plonker Crowe

Perfect

Reviewed on 2013-07-25T19:58:03

I was with Softlayer for about 2 years. Only left due to a web-hiatus. Prices were really good.Support was excellent. All of the people I spoke to were knowledgeable. No problems with the hardware.
read more

Jd

京东全球版-专业的综合网上购物商城,为您提供正品低价的购物选择、优质便捷的服务体验。商品来自全球数十万品牌商家,囊括家电、手机、计算机、服装、居家、母婴、美妆、个护、食品等丰富品类,满足各种购物需求。支持香港自提、京东集运和国际卡支付,现时已覆盖香港、澳门、台湾、新加坡、马来西亚、美国、加拿大、澳大利亚、新西兰和日本等海外200多个国家和地区。... More

Category

E-commerce and Shopping

Monthly Traffic

194.83M

5.17%

Ad Spend

$226.97k

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Find and connect with cold sales prospects within minutes using affordable, accurate contact information from datanyze. we're revolutionizing b2b data!... More

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336.17%

Ad Spend

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Shop the latest dell computers & technology solutions. laptops, desktops, gaming pcs, monitors, workstations & servers. free & fast delivery... More

Category

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Monthly Traffic

57.67M

15.16%

Ad Spend

$675.53k