Review (August 2025)
Fast and secure solutions for remote work, remote support, remote learning, and more at the best value. splashtop remote access is #1 in user satisfaction.
50M
Estimated Revenue
1.23M
Website Visitors
3.4/5
Trustpilot Score
What do we know about Splashtop Inc.?
Estimated Revenue (2020)
$50M
Total Funding
$114M
Total Employees
220
Founded
2006
Industry
Computer Software
Last Funding Date
Series E Jan 2021
Location
San Jose, United States
About
Splashtop Inc.: Fast and secure solutions for remote work, remote support, remote learning, and more at the best value. Splashtop remote access is #1 in user satisfaction.
What is Splashtop Inc.'s Revenue?
Splashtop Inc.'s estimated revenue for 2024 is $50M.
What does Splashtop Inc. do?
Splashtop delivers next-generation remote access and remote support software and services for enterprises, academic and research institutions, government agencies, small businesses, MSPs, IT departments, and individuals. Its cloud-based, secure, and easily managed remote access approach replaces legacy approaches such as virtual private networks (VPNs) while earning a stunning 93 Net Promoter Score (NPS), a standard for assessing customer satisfaction. Splashtop offers an enterprise-specific service that includes extra features, such as single-sign-on (SSO), with integrations for Microsoft Active Directory, JumpCloud, OKTA, OneLogin, and more. Moreover, companies can integrate Splashtop into enterprise services such as Salesforce, Jira, Zendesk, Freshdesk, and ServiceNow so support teams can help their end-users without having to switch from their help desk tool of choice. More than 30 million users, including those in 85% of Fortune 500 enterprises, enjoy Splashtop products globally. The San Jose, California-headquartered company was co-established by Mark Lee, Philip Sheu, Robert Ha, Thomas Deng, and Alex Lu in 2006.
What are the monthly traffic metrics for Splashtop?
6/mo Traffic Growth
-0.80%
All Time Traffic Growth
Create Free Account
Monthly Hits
1M
Time on Site
2.9Mins
Pages per Visit
3.0
Bounce Rate
51%
How fast is Splashtop growing?
Splashtop has grown by 15.5% in the last 6 months according to SimilarWeb.
How do people interact with Splashtop?
Last month, Splashtop received 1M visitors who spent an average of 2.9 minutes on the website and visited 3.0 different pages per session. Overall, 51% of people bounce on the first visit.
How do people find Splashtop?
576.8k people (47%) visit Splashtop directly. 489.5k (40%) people search for them in Google. Whereas, 22.6k (2%) discover Splashtop through Facebook, Reddit, and YouTube. 31.7k (3%) visitors come from Splashtop's email newsletters. Finally, 2.3k (0.2%) people come from affiliates and or paid referrals.
Who uses Splashtop?
Splashtop's top market is the United States and they receive 548.6k (44.7%) people.Then the 2nd is Japan with 75.6k (6.2%).The 3rd is is Canada with 71.3k (5.8%).
Traffic Growth (last 6 months)
What are Splashtop's ads on Google?
Google Ads
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What do Splashtop's customers say about them?
5 Star
40.0%
4 Star
0.0%
3 Star
0.0%
2 Star
20.0%
1 Star
40.0%
Read reviews that mention
Dave Webster
Be careful if you want to partner with splashtop!
Reviewed on 2020-04-15T11:58:21
We have used splashtop as part of Atera for nearly 3 years now, we've found splashtop to be ok forwhat we needed as part of our helpdesk other than a couple of bugs here and there which were resolved fairly quickly.
So when we realised that the world was likely to be pushed into lock down we decided that it would be good to be able to offer remote support to end user using the same system that we already use.
So we spoke to splashtop about licencing splashtop directly with them for our end users so we didn't need to deploy two remote clients to our clients machines.
After speaking to the sales team about are plan and speaking to the support team everything looked good.
So we went to work, immediately things they said would just work didn't.
We had to write scripts to reinstall splashtop on the client machines to get them to reinstall the clients before we could use them with end users.
Also management wasn't quite as easy as we had been lead to believe.
However non of these things we're a major issue though once we had worked out what the issue was and how to work around them.
What is a major issue though is now we have lost our ability to offer remote support to users when they are accessing there machines via splashtop within our helpdesk (Atera).
We made it clear we already had atera and used splashtop to do remote support sessions.
When we raised this issue with them, they said that the best option was to upgrade our splashtop account to include multi access, to which I pointed out we already have two valid licences to access the PC one licence via Atera and one via themselves.
But due to 'technical limitations' this wasn't possible so we should upgrade to splashtop to offer this type of support.
I came away from the chat with them with the impression they just wanted us to move away from using Atera to using their product.
So if you are looking to partner up with splashtop just know they are quite willing to take your customer off you and use the reasoning that its a 'technical limitation' they have created as the reason why you should use them and not your current provider who happen to use splashtop to enable remote support.
They suggested if we wanted to continue to use Atera we should just use SOS sessions instead, which is our current work around but this increases the onus on the end user and increases the time it takes to preform support.
Needless to say this whole event has left a sour taste in the mouth.
We have reached out to Atera for more info with regards to us loosing the ability to offer remote support via splashtop as effectively we can't use their product now and are awaiting there official feedback.
All of this is a shame really as without these issues, splashtop is a great little product and works well but when a company behaves like this its really hard to speak well of them hence the 2 star review, not the 4-5 star it would be otherwise.
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Sam
Awful Technical Support,
Reviewed on 2020-03-30T19:23:09
Awful Technical Support,
My support ticket was open 5 days ago. Nobody did take the time to address it.I tried to find the solution via Phone & chat Support, no success. After waited in a queue 20 min they closed the call/chat with no support.
Left negative feedback in App Store to reflect their unreliability as a software company!
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Barham Technologies
Genuine, Reliable, Secure and Affordable
Reviewed on 2020-02-24T01:16:46
This is an absolutely genuine and reliable provider. I have used Splashtop for several years. As a small,independent IT provider, this product fits my budget, meets all of my remote support needs and satisfies my clients. The support staff takes security very seriously. I don't hesitate in recommending Splashtop as an in-house or remote support solution.
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James
Switched from Logmein and never looked back
Reviewed on 2020-02-09T23:39:55
After using Logmein and having prices hiked up to stupid money I switched to Splashtop about 4 years ago now.
I provide IT support for my clients so rely on it everyday and it works great.As long as they don't get greedy and hike up the price I will happily remain a customer.
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CutebutGeeky
Beware! Their software contains malware
Reviewed on 2020-01-09T14:27:01
Beware. I am a self employed Helpdesk Engineer and I downloaded this software as an alternative to Teamviewer as it's quite a lot cheaper.I would hazard a guess that this is a rogue company. Not only does their software contain malware, it blocks the installation of anti virus software. Their certification is out of date (SHA256 authentication) and their helpdesk is fake - kept in 4th place of a non existent queue for over half an hour. I'm very glad I didn't subscribe.
read more
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