Review (August 2025)
Discover the new arrivals from the premium ski specialty brand. spyder is skiing. types: ski jackets, ski pants, sweaters, shirts, hoodies, ski gear, ski apparel, ski accessories.
4.18M
Estimated Revenue
301.14k
Website Visitors
1.9/5
Trustpilot Score
What do we know about Spyder Active Sports?
Estimated Revenue (2020)
$4.18M
Total Funding
$7.5M
Total Employees
130
Founded
1978
Industry
Apparel Fashion
Last Funding Date
Debt Financing Sep 2004
Location
Boulder, United States
About
Spyder Active Sports: Discover the new arrivals from the premium ski specialty brand. Spyder is Skiing. Types: Ski Jackets, Ski Pants, Sweaters, Shirts, Hoodies, Ski Gear, Ski Apparel, Ski Accessories.
What is Spyder Active Sports's Revenue?
Spyder Active Sports's estimated revenue for 2024 is $4.18M.
What does Spyder Active Sports do?
Spyder is an international performance apparel brand with iconic, innovative product design. Headquartered in Boulder, Colorado, Spyder apparel and accessories can be found worldwide in over 40 countries. Pioneering its first padded ski sweater in 1978, and sponsoring the US Ski Team since 1989, Spyder builds technologically advanced gear for elite athletes and modern consumers. With thoughtfully designed, purposeful collections, Spyder fuses technology, form, function and fashion. Spyder Active Sports is a division of Global Brands Group and operates under a long-term licensing agreement with Authentic Brands Group.
What are the monthly traffic metrics for Spyder?
6/mo Traffic Growth
24.60%
All Time Traffic Growth
Create Free Account
Monthly Hits
301k
Time on Site
2.0Mins
Pages per Visit
4.0
Bounce Rate
49%
How fast is Spyder growing?
Spyder has grown by -48.8% in the last 6 months according to SimilarWeb.
How do people interact with Spyder?
Last month, Spyder received 301k visitors who spent an average of 2.0 minutes on the website and visited 4.0 different pages per session. Overall, 49% of people bounce on the first visit.
How do people find Spyder?
77.7k people (26%) visit Spyder directly. 206.9k (69%) people search for them in Google. Whereas, 4.7k (2%) discover Spyder through Facebook, Reddit, and YouTube. 2.1k (1%) visitors come from Spyder's email newsletters. Finally, 1.7k (0.6%) people come from affiliates and or paid referrals.
Who uses Spyder?
Spyder's top market is the United States and they receive 213.3k (70.8%) people.Then the 2nd is Canada with 20.8k (6.9%).The 3rd is is United Kingdom with 15.1k (5.0%).
Traffic Growth (last 6 months)
What do Spyder's customers say about them?
Review Score
1.9/5
Total Reviews
13
Info
Spyder Active Sports5 Star
0.0%
4 Star
0.0%
3 Star
0.0%
2 Star
7.7%
1 Star
92.3%
Read reviews that mention
H M
BUYERS BEWARE OF SPYDER BRAND
Reviewed on 2021-03-22T17:43:27
BUYERS BEWARE - If I could give zero stars I would. I bought an £800 coat (Spyder Womens Transit GTX Infinium Down Parka)in Jan 2021. Washed in mid March for first time and the down is bulked up in some places and thin as tissue paper in others making it utterly useless within 2 months. Customer service also useless. This brand is like COVID-19....TO BE AVOIDED. AND THE VACCINE IS TO BUY A DIFFERENT BRAND.
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Ryan
Worst customer service I have ever…
Reviewed on 2021-01-05T19:30:03
Worst customer service I have ever received. I ordered a $300+ item and paid for overnight shipping on Dec 19th.It is now Jan 5th and I still don't have my item, they won't offer any type of discount, and I have had to reach out to them over a dozen times to get any answers. I will never purchase something from them again. This is an example of the email response you can expect from their company.
Dear ryan,
Thank you for contacting Spyder!
I do apologize for the confusion. I did do some research and I was not able to find this agreement that was made with our agent. We do keep detail notes of every interaction that are made with all our customers. We will not be able to offer further discounts on this order. You may return the order for a full refund. I do apologize for the inconvenience.
Thank you for being a valued Spyder Customer!
Best Regards,
Kevin
The Customer Service Team
Customer Service at Spyder
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EC
I wish I could give them 0 stars
Reviewed on 2021-01-05T00:13:40
I wish I could give them 0 stars. I ordered a jacket that their website advertised as being warmer than two jackets combined,and when it came, it was the same thickness as a rain coat. NO insulation whatsoever in a jacket marketed for skiing. When I discovered that this jacket would never work for skiing in the Rockies, I went to return the item, which mysteriously showed as unreturnable, despite checking the return policy and the item itself. When I called customer service and explained that this was not indicated on the product itself or on my receipt, customer service agreed with me and said they would give me store credit or a refund. When I called back a week later to follow up, I was told that the request was denied by corporate. I asked for an explanation and the customer service person told me verbatim "we don't have to give you an explanation". When I reiterated that this was an incredibly expensive purchase to mysteriously not get a refund or credit for, I was told "most items are even more expensive than what you bought", basically rubbing it in my face that they frequently take even more money from customers via their unethical return policy. I don't even have words for how horrible my experience with Spyder has been. DO NOT WASTE YOUR MONEY ON THIS COMPANY
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Really Good Customer
Buyer beware - Returns Not Allowed- STAY AWAY
Reviewed on 2021-01-04T23:06:19
Spider claims to be a great high quality brand. They do NOT stand behind their products or let you return items.So they charge a lot of money for their products, but they do not let you return or exchange them. They need to get with it and get into how the world works today! They are awful as a company....my family and I will never purchase from them again...potential buyers STAY AWAY
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Laura Cox
What a scam
Reviewed on 2020-12-25T17:45:22
What a scam! I ordered some ski pants on December 9, and received them on the 15th.They were much smaller than I expected, and I wanted to return or exchange. After contacting customer service they created a "case number" and sent a message that they were non-returnable. Nowhere on the order page does it indicate this item is non-returnable. I will continue fighting the charge, as I paid a lot of money for this and just want to return it.
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R Rein
BUYER BEWARE OF RETURNS AND EXCHANGES POLICY
Reviewed on 2020-12-19T17:34:13
I ordered my first Spyder ski jacket and pants online during Black Friday. I followed their sizing guides exactly but when I received the merchandise,the jacket and the pants were both too small.
I contacted customer service multiple times and they do not do exchanges....I did not realize I was on the clearance page as I looked at so many items and they don't say anything as you complete your purchase telling you that you are purchasing a clearance item which is not eligible for return OR exchange.
There was also nothing on my receipt indicating they were clearance items.
Now I have a very expensive ski jacket and pants that I can not wear.
Very disappointed with this experience to not even allow an exchange.
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Alex Blanc
Customer service could not be worse
Reviewed on 2020-02-15T17:13:22
I am shocked this company is even in business and not litigated out of existence. Saying "bad customer service" would be too mild and a great understatement.They are willingly and openly misrepresenting the facts, having no problem openly acknowledging that. I purchased a jacket from them, and on that jacket's page it stated, in black and white, "returns allowed". Yet, they have been refusing to take a return and issue a refund, while fully agreeing that this is what their website said. In essence, their business strategy is to mislead customers upfront in an attempt to maximize sales, and they seem to be fully comfortable with that. And it didn't stop there. Once I disputed the charge with the credit card company, they replied to the credit card company stating that they'd offer a refund if the jacket is returned. Yet, when I called them, they, yet again, refused to take this return - pretty surreal...
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Paola S
I purchased a jacket from…
Reviewed on 2020-01-26T01:11:28
I purchased a jacket from their website on December 2019 for a Christmas gift for my boyfriend.While I was heading home, I was less than a block away from my house When I got an alert from UPS that my package was deliver front door, I was so excited expecting to see my package when I got home. When I finally got home It seem strange cause I would of seen the UPS driver but he wasn’t there. So I go up the stairs and my package wasn’t there! I was like wait a minute! Why isn’t my package here? I called ups many times they told me to file a report and I did, many times! I sent countless of emails to spyder customer service and they never responded Until recent saying “Hi ~Thanks for contacting Spyder! I'm so sorry to say we've discovered a glitch in our system caused some emails to be quarantined rather than received, and we believe that yours was one of them.”
LIKE SERIOUSLY AFTER ALL THIS TIME!!!! I FEEL LIKE I WAS SCAMMED!!! They took my money and I didn’t get my purchase!!!! Till this day idk what happen to the jacket idk if ups misplaced it or stoled it! they never found out about my package i tried to call and email everyday and nothing I tried to email
spyder and nothing!!!! I would of felt better if spyder customer service answered me at least !!! And now they want to make an excuse saying there was a glitch in there system! ? Bs! I do not recommend buying from them at all! There customer services is a disgrace
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