Review (May 2024)

Shop staples canada for business essentials, back to school, electronics, office supplies, and more. fast free delivery, curbside pickup, and easy returns.

128.56M

Estimated Revenue

5.9M

Website Visitors

1.3/5

Trustpilot Score

What do we know about Staples Canada?

Estimated Revenue (2020)

$128.56M

Total Employees

3000

Founded

1991

Industry

Retail

Location

Richmond Hill, Canada

About

Staples Canada: Shop Staples Canada for business essentials, back to school, electronics, office supplies, and more. Fast Free Delivery, Curbside Pickup, and Easy Returns.

Social Links

Alexa Ranking: 6711

What is Staples Canada's Revenue?

Staples Canada's estimated revenue for 2023 is $128.56M.

What does Staples Canada do?

We are the Working and Learning Company. We are building a community of exploration and discovery, a place where we can all work, learn and grow together. We are here to be a trusted ally, a resource and a sounding board, motivated to support our customers with expert knowledge, unique products and innovative services, made for the changing needs of today's entrepreneurs, teachers, parents and students. Founded in 1991, Staples Canada, The Working and Learning Company, is a privately-held company based in Richmond Hill, Ontario, with a network of over 300 stores across Canada. To learn more, visit www.staples.ca or follow @StaplesCanada on Facebook, Twitter and Instagram.

What are the monthly traffic metrics for Staples?

6/mo Traffic Growth

-17.00%

All Time Traffic Growth

Create Free Account

Monthly Hits

6M

Time on Site

3.3Mins

Bounce Rate

34%

How fast is Staples growing?

Staples has grown by -8.1% in the last 6 months according to SimilarWeb.

How do people interact with Staples?

Last month, Staples received 6M visitors who spent an average of 3.3 minutes on the website and visited 4.0 different pages per session. Overall, 34% of people bounce on the first visit.

How do people find Staples?

2.2M people (37%) visit Staples directly. 3.2M (53%) people search for them in Google. Whereas, 113.1k (2%) discover Staples through Facebook, Reddit, and YouTube. 58.4k (1%) visitors come from Staples's email newsletters. Finally, 37.7k (0.6%) people come from affiliates and or paid referrals.

Who uses Staples?

Staples's top market is the Canada and they receive 5.7M (96.0%) people.
Then the 2nd is United States with 140.6k (2.4%).
The 3rd is is Philippines with 9.2k (0.2%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Staples's ads on Google?

Google Ads

Laptops | Staples Staples.ca‎

https://www.staples.ca/collections/laptops-90

Shop HP at Staples. Buy it online and pick up in store. Free shipping on orders $45 and over. 100% price match guarantee. Find A Store. Download Our Mobile App. Sign Up For Email Updates. View Deals. Highlights: Customer Service Available, Mobile App Avai

Laptops canada - Shop Back to School at Staples

https://www.staples.ca/collections/chromebooks-93

Discover the new way to laptop with Chromebook. The Fast, Safe & Secure choice for School. Chromebook - The essential tool for learning from home and staying connected.

Shop Office Furniture | Staples.ca | Huge Selection & Great Prices‎

https://www.staples.ca/collections/office-furniture-64

Furniture doesn't need ot be boring. Staples has a huge selection on office furniture. Get free next day delivery on orders $45 and over. 100% price match guarantee. View Deals. Download Our Mobile App. Sign Up For Email Updates. Find A Store.

Coworking at Staples® Studio | Fully-Furnished Modern Offices‎

https://studio.staples.ca/

State-Of-The-Art Coworking Space Ideal For StartUps, Small Businesses And Entrepreneurs. Spotlight Stage Access, Unlimited Mos Mos™ Coffee And Tea, and Discounted Staples Services. Fob Accessible, Open 24/7. Downtown Toronto Location. Meeting Rooms and Of

Shop Laptops Today - Staples.ca - Huge Selection & Great Prices

https://www.staples.ca/collections/laptops-90

Browse the huge selection of laptops on Staples.ca and find the one that's right for you. Free next day delivery on all orders, backed with a 100% price match guarantee. Free In Store Pickup. View Deals. Sign Up For Email Updates. Download Our Mobile App.

What do Staples's customers say about them?

Review Score

1.3/5

Total Reviews

400

Info

Staples Canada
5 Star
5.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
95.0%
Read reviews that mention
Moe

Denied Price Match

Reviewed on 2021-05-25T15:57:03

I ordered a pair of laptops online, then found a better price elsewhere. I filled out the price matchform and submitted it. They responded by saying that they would only price match one of the laptops (they are identical). Tried to call customer service...got disconnected every time I called after waiting a while each time. Why bother to have a policy if you're going to ignore it anyway? Stay away from Staples. BTW, I would have saved almost $700. Shows you how high their markup is.
read more
Momo Doz

Avoid them at all costs

Reviewed on 2021-05-21T04:01:31

Hi, I have been waiting for 2 weeks my new computer and since been unable to work.Constantly staples’ staff misleaded me, telling me it was on its way and everything was fine. Yet after 10 days I received a refund and that is only how I figured my computer was never gonna be delivered. So I ordered another one for a new next day delivery - AS IT WAS AN EMERGENCY- and now you are telling me it is out of stock. The email says you did not take the money of my account but you did - it is pending so I cannot purchase another computer while Waiting for the refund. (1500$) This is the WORST customer experience I have ever had. Staples made me loose so much money and waste so much time and energy.
read more
Daniel

I took my desktop tower into Staples…

Reviewed on 2021-05-20T16:54:17

I took my desktop tower into Staples Brooks Landing to wipe off a virus I downloaded from an emai attachment.The employee assured my that the virus was gone, they removed 11. I took it home and did a file check- the 3 downloaded viruses were still on. Staples referred me to remote, a remote employee removed the three. That night I ran a BitDefender systems scan, revealing 3 more viruses including a Trojan. Yet another remote employee removed the second three. Four Staples employees including the local assistant manager say they don't know why Staples didn't remove all 17 in the first place. This is unacceptable to give me a clean bill of health and lead me into a false sense of security when it comes to online banking password etc.
read more
Kaitlyn

Left my package in my apartment LOBBY…

Reviewed on 2021-05-19T22:39:16

Left my package in my apartment LOBBY instead of coming to my door. Did not even attempt to call me.It got stolen, and it was a nightmare trying to get my money back, nobody wanted to help me or would listen. Customer service chat line was severly incompetent, was told a manager would reach out to me over my concerns but that never happened. I eventually got a refund but will never ever shop here again.
read more
Todd Lansens

Why would an order for (5) Mead…

Reviewed on 2021-05-19T17:38:17

Why would an order for (5) Mead notebooks which the Windsor store would have in stock show an expected delivery date of 6/15.Seriously how does this work for you. Why wouldn't you call Windsor and grab them off the shelf.
read more
Amy Malcolm

They deliver damaged products

Reviewed on 2021-05-16T19:39:55

Damage to products happen. I get it. I called customer service about receiving my product late and damaged.They offered to cancel the order and reorder at a higher price. I said no. Should be a simple replacement and I'm not paying more for products that I don't need to. I was already waiting 10 days for a shipment that said at ordering that it was next day. Case of paper destroyed and held mostly together by packing tape. They were supposed to send someone to pick it up 11 days ago. Contact chat support and they will dispatch someone again. Another 2 days. But my money won't be refunded until they receive it back in their warehouse. No interest on them holding my money either. No attempt to satisfy the customer. No responsibility or accountability. Won't ever purchase another thing at Staples again. If I could give less than a 1 star rating I would.
read more
Laurie

Don't buy a computer from Staples

Reviewed on 2021-05-15T19:41:16

I bought a Lenovo All in One (Ideacentre) Desktop computer (A540-241CB) on June 30th 2020.The salesman said multiple times that the Lenovo was a great brand. From the first week the sleep function always ended in having to do a hard reboot (control-all-delete) . After leaving it with them for repair for weeks, they disabled the sleep feature, called it fixed and accused me of being lazy for not wanting to just turn it off every night. This is the service I paid for with the extra warranty I paid for. The Staples repair centre technician blamed Microsoft Windows for the defect in software rather than acknowledging the firmware or design flaw in this model. Don't buy a computer from Staples.
read more
jay

No remorse

Reviewed on 2021-05-14T12:25:43

Made an order with a mistake in the address line and needed to change it. Immediately after i contacted them and they said there is nothing we can do send it back if you want a refund.But odds are some stranger is now going to get my headphones. Never order from these people unless your going in to the store.
read more

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