Review (August 2025)
Use supershuttle for convenience, price transparency, and affordability for rides to and from the airport. book a ride today!
9M
Estimated Revenue
372.94k
Website Visitors
1.6/5
Trustpilot Score
What do we know about SuperShuttle?
Estimated Revenue (2020)
$9M
Total Employees
380
Founded
1983
Industry
Transportation Trucking Railroad
Location
Scottsdale, United States
About
SuperShuttle: Use SuperShuttle for convenience, price transparency, and affordability for rides to and from the airport. Book a ride today!
What is SuperShuttle's Revenue?
SuperShuttle's estimated revenue for 2024 is $9M.
What does SuperShuttle do?
SuperShuttle is the nation's leading shared-ride shuttle service, providing ground transportation to more than 9 million customers per year. Passengers can book a ride online, over the phone or at just a click of a button, through the easy to use mobile app. From our start in 1983 to our openings in 40+ cities today, SuperShuttle continues to provide travelers with affordable and convenient airport rides. Business, Events, Special Occasions: SuperShuttle can provide corporate travel for any business in need of individual or group transportation solutions. National discounts are available for travel arrangements along with direct bill and corporate account setup.
What are the monthly traffic metrics for Supershuttle?
6/mo Traffic Growth
-36.60%
All Time Traffic Growth
Create Free Account
Monthly Hits
373k
Time on Site
5.4Mins
Pages per Visit
3.0
Bounce Rate
31%
How fast is Supershuttle growing?
Supershuttle has grown by -14.1% in the last 6 months according to SimilarWeb.
How do people interact with Supershuttle?
Last month, Supershuttle received 373k visitors who spent an average of 5.4 minutes on the website and visited 3.0 different pages per session. Overall, 31% of people bounce on the first visit.
How do people find Supershuttle?
64.7k people (17%) visit Supershuttle directly. 282.9k (76%) people search for them in Google. Whereas, 3.4k (1%) discover Supershuttle through Facebook, Reddit, and YouTube. 6.1k (2%) visitors come from Supershuttle's email newsletters. Finally, 2k (0.5%) people come from affiliates and or paid referrals.
Who uses Supershuttle?
Supershuttle's top market is the United States and they receive 336.1k (90.1%) people.Then the 2nd is Canada with 6.2k (1.7%).The 3rd is is Mexico with 5.1k (1.4%).
Traffic Growth (last 6 months)
What are Supershuttle's ads on Google?
Google Ads
Supershuttle.com | SuperShuttle® | Door-to-Door Airport Rides
https://www.supershuttle.com/
Door-to-Door Airport Service. Avoid the Rush and Get to the Airport On Time. Door to Door Service · Book in Advance · Affordable Rates · Professional Drivers
San Francisco Airport Shuttle Service | Ride With SuperShuttle
https://www.supershuttle.com/locations/sanfranciscosfo/
24 hour service, transparent price, accurate pickup times. Book today! Affordable Rates · Door to Door Service
SuperShuttle.com | SuperShuttle LAX | Book Your Ride Online Today
https://www.supershuttle.com/locations/losangeles-lax/
Let SuperShuttle Do The Driving. Affordable Airport Transfers. Affordable Rates. Door to Door Service. Types: Shared Ride, Non-Stop, Black Car, SUV.
supershuttle.com - SuperShuttle®
https://www.supershuttle.com/home-2/
Serving over 40 airports nationwide Non-stop service now available!
SuperShuttle Airport Rides | Book Your Ride Today
https://www.supershuttle.com/
Low Rates, Easy To Book Online. 30 Years of Experience Providing Reliable Transportation. Affordable Rates. Door to Door Service. Types: Shared Ride, Non-Stop, Black Car, SUV.
What do Supershuttle's customers say about them?
Review Score
1.6/5
Total Reviews
36
Info
Supershuttle5 Star
5.0%
4 Star
0.0%
3 Star
5.0%
2 Star
0.0%
1 Star
90.0%
Read reviews that mention
Frank Schmitz
Attention
Reviewed on 2020-02-04T12:18:03
Attention! I paid in December 80 EUR for a shuttle / airport transfer and got an email the next day that there will be no car in Paris that day.That happens of course, no worries, but I tried several times to get the money back - but they dont react and they dont refund me until now, beginning of February. I will never ever book or recommend this company.
read more
G Wilkins
Horrendous service. They do not care
Reviewed on 2019-12-13T14:28:20
Left my daughter, a vulnerable young woman, stranded at MCO.
She called them.....no answer.
I emailed for explanation.....no response.
Horrendous service.
Use Uber /Lyft who care about their customers
AVOID AVOID AVOID
read more
Chet Mehta
Terrible company.
Reviewed on 2019-12-01T07:20:26
Terrible company.. Buyer beware. We pre-booked a private execucar to pick us up at lax upon our return.After landing, we called the dispatch and was told by a very rude and apothetic woman that they could not find a driver to get us so to find other means of transport. She was so not helpful and couldn't care less about the fact that we were stranded 50 miles from home. We will never use SS again...
read more
Jlee
I booked Supershuttle to pick me up at…
Reviewed on 2019-11-20T18:07:35
I booked Supershuttle to pick me up at Dulles Airport. They booked the trip and I paid and then I contacted them when I landed.I (along with 3 other people) waited 45 minutes until the person working there told us that they did not have a driver to pick us up and it would be more than another hour for him to see if he could even find someone. We cancelled and he told us how to contact Supershuttle to get reimbursed. I emailed them since you cannot speak to a live person without any success and I have given them all my information and confirmation numbers, etc.
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krista ranta
It does not matter when you book pick…
Reviewed on 2019-11-14T05:07:53
It does not matter when you book pick up- we waited over an hour at LAX with 3 children in the middle of the bus pickup area- only to find out no van would be coming anytime soon.The operator wouldn’t even give us a pick up time, only saying maybe a few hours- but he can’t predict the traffic. This is for a trip we had reserved weeks in advance and prepaid for.
I ended up walking down to the Uber area- which is filled with helpful people pointing out where to go - we instantly got in a car and were on our way - in the end we arrived at our hotel before we would have even been picked up by super shuttle ( and for less!!!)
Save yourself a MAJOR headache and get an Uber!!!
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Quincy
Don't take this shuttle from IAD…
Reviewed on 2019-10-23T01:07:14
Don't take this shuttle from IAD airport in Washington DC unless you're not in a hurry to get to your destination.It took the shuttle 3 HOURS to get me from the Airport to Union station in DC, a distance of less than 30 miles. There was a little traffic, but the driver failed to tell me he was taking 8 people to their houses before he took me to the train station. He made it seem as though getting me to the train station would be quick as he signed me up and loaded my luggage. I ended up missing the last train of the night and had to get a hotel until the next morning. An Uber, taxi, or bus would have been better, faster and ultimately cheaper. When we finally arrived, the driver just said, "Sorry", then took my payment and drove off. My vehicle number was 840, and my guest number was 542.
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K
I am disgusted with the driver my…
Reviewed on 2019-09-27T04:29:32
I am disgusted with the driver my teenage son had tonight. He showed up to LAX 40 minutes late.The proceeded to drive around the airport for another hour with my son and 4 other people. My son finally got out of the van after getting car sick still at LAX and called a friend to drive 1 hour away to come get him. It still would have been another 2 hours until he got to his destination once they would have left the airport. I spoke to the dispatcher and even he was furious at driver # 940!!! And told him to leave the airport right away and get people home. That was before my son got out sick and infuriated. I will never use super shuttle again!
read more
Georgia S
Unreliable, unprofessional, useless!
Reviewed on 2019-08-19T08:57:40
I have only attempted to use SuperShuttle once and I will never try again!
I made a booking a week in advance,to take me from LAX to my home. My flight was arriving at midnight so I wanted to be prepared to get home as quickly as possible.
Upon arrival, the SuperShuttle stand was unattended so I called the supplied phone number. I was told I would receive a text to confirm a vehicle. I waited 30 minutes and didn't receive a text. At this time it was 1am and I was getting stressed. I called the same number and the man I spoke to was rude, unapologetic and said my options were to wait or get a refund. He said there was no ETA for the vehicle, I would have to wait an indefinite amount of time. After becoming more stressed, I got a refund and instead used a ride share service.
The lack of service I received was so unprofessional, what is the point of booking if they don't honour it and make you wait!?
read more
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