Synoptek: See Their Revenue, Competitors, Traffic, and Reviews (August 2025)

Review (August 2025)

As an award winning managed services provider, Synoptek transforms your business for the better through IT consulting, strategic business process, software solutions and infrastructure systems.

100M

Estimated Revenue

3.2/5

Trustpilot Score

What do we know about Synoptek?

Estimated Revenue (2020)

$100M

Total Funding

$7.99M

Total Employees

710 Founded

2001

Industry

Information Technology And Services

Last Funding Date

Private Equity Feb 2016

Location

Irvine, United States

About

Synoptek: As an award winning managed services provider, Synoptek transforms your business for the better through IT consulting, strategic business process, software solutions and infrastructure systems.

Social Links

Alexa Ranking: 76768

What is Synoptek's Revenue?

Synoptek's estimated revenue for 2024 is $100M.

What does Synoptek do?

Synoptek is a global systems integrator and managed IT services provider, offering comprehensive IT management and consultancy services to organizations worldwide. The company works in partnership with clients of all sizes – from mid-market to Fortune 100; and for over two decades, its focus has been to provide maximum business value to its clients, by enabling them to grow their businesses, manage risk and compliance and increase their competitive position. Synoptek is committed to delivering improved business results and unmatched service to every client, every time. Synoptek has been consistently recognized for thought leadership and growth as confirmed by industry awards including recent recognition as a tier-one Total Service Provider by Channel Future's Global Top Managed Services Providers, and Top Cloud Services Provider by the Talkin' Cloud Top 100 Report. For more information, visit www.synoptek.com

What do Synoptek's customers say about them?

Review Score

3.2/5

Total Reviews

1 Info

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Read reviews that mention

JT Kirk

We ran away after a few months

Reviewed on 2018-10-17T17:53:57

Former staff reviews on Glassdoor.com indicates 2018 was not a good year for them and I can only agree with them.Onboarding Experience: Lots of up selling efforts before they could even show any of the initial scope was being managed well. We fired them only a few months later. Despite showing lots of compliance standards on their web site and having a CISO on staff they showed no understanding of managing IT for companies in regulated industries (they used non-US support staff remoting in from non-US locations most of the time which is a big no-no in compliance regulated industries). We paid for them to learn our IT operation and standards and spent lots of time educating them on this. Upon review we noticed almost nothing was captured in their client info system so it was a waste. The on-boarding project manager disappeared before the on-boarding project was complete. The substitute showed lack of project mgmt. skills and basic understanding about prioritizing escalated problems and issues. The assigned account manager was keen to send quotes for additional services but not responsive to fix the many broken procedures and SLA / support failures we pointed out his team was doing during the first few months. Configuration: Clueless on optimizing Anti-Virus CPU/RAM use on staff PC's, as a result we suffered multiple PC stalling/crashes and huge negative impact on productivity and sales efforts for 1-2 months. There was no focused escalation efforts to fix this unless we spent time asking for how the config worked and what settings they had opted for. Lots of variation in how staff laptops were configured. At the end/exit we noticed lots of PC's had received no Windows system/security updates during their "Managed" IT service period. Server Monitoring/Support: Lots of false alerts, performance monitoring on the scoped servers was insufficient (they never completed the setup). PC Support: The support team has some good people, but they do not follow agreed guidelines and will install random internet tools on staff PC based purely on personal judgement (not trained or certified on using those tools). Laptop imaging: Not once could they get image provisioning on a new/replacement laptop right and the impacted staff suffered days of downtime.

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