Review (March 2024)
Your trusted and local handyman. furniture assembly, tv mounting, help moving, and much more. our taskers can tackle all your home projects.
25M
Estimated Revenue
1.47M
Website Visitors
4.6/5
Trustpilot Score
What do we know about TaskRabbit?
Estimated Revenue (2020)
$25M
Total Funding
$37.67M
Total Employees
920
Founded
2008
Industry
Internet
Last Funding Date
Other Aug 2015
Location
San Francisco, United States
About
TaskRabbit: Our same-day service platform instantly connects you with skilled Taskers to help with cleaning, home repairs, running errands and more.
What is TaskRabbit's Revenue?
TaskRabbit's estimated revenue for 2023 is $25M.
What does TaskRabbit do?
Join our mission to provide opportunities for millions of hard-working people across the United States, United Kingdom, and soon, around the world. Our unique two-sided marketplace matches millions of customers with over 60,000 Taskers, offering convenience, quality and at accessible prices. We are revolutionizing everyday work! We're in a period of explosive growth and have dozens of exciting job opportunities available right now at our San Francisco headquarters as well as in New York, London, and Austin. Come join our team! https://www.taskrabbit.com/careers
What are the monthly traffic metrics for Taskrabbit?
6/mo Traffic Growth
54.60%
All Time Traffic Growth
Create Free Account
Monthly Hits
1M
Time on Site
5.4Mins
Pages per Visit
6.0
Bounce Rate
47%
How fast is Taskrabbit growing?
Taskrabbit has grown by -33.9% in the last 6 months according to SimilarWeb.
How do people interact with Taskrabbit?
Last month, Taskrabbit received 1M visitors who spent an average of 5.4 minutes on the website and visited 6.0 different pages per session. Overall, 47% of people bounce on the first visit.
How do people find Taskrabbit?
717.9k people (49%) visit Taskrabbit directly. 647.5k (44%) people search for them in Google. Whereas, 19.9k (1%) discover Taskrabbit through Facebook, Reddit, and YouTube. 21.9k (1%) visitors come from Taskrabbit's email newsletters. Finally, 12k (0.8%) people come from affiliates and or paid referrals.
Who uses Taskrabbit?
Taskrabbit's top market is the United States and they receive 1.3M (87.5%) people.Then the 2nd is Canada with 27.8k (1.9%).The 3rd is is Chile with 19.5k (1.3%).
Traffic Growth (last 6 months)
What are Taskrabbit's ads on Google?
Google Ads
taskrabbit.com - TaskRabbit Official Site - Find Help in Just 5 Minutes
https://www.taskrabbit.com/?utm_source=ggl_cpc&utm_medium=taskrabbit&utm_campaign=Google_Search_NY_Alpha_Brand
Live Smarter - Outsource Household Errands & Tasks to Our Skilled Taskers. Services: Errands, Groceries, Furniture Assembly
TaskRabbit® - Official Site | Book Now & Save Up To $10.
https://www.taskrabbit.com/
From Moving To Home Repairs TaskRabbit Just Got More Affordable! Book Now & Save. Cash Free Payment. Background Checked. $1M Happiness Pledge. Over 1 Million Tasks Done. Services: Handyman Services, Furniture Assembly, Moving Help, Cleaning Services, Gene
Affordable Cleaning Service - Book Trusted & Local Cleaners
https://www.taskrabbit.com/m/cleaning
Book An Experienced Cleaner In Your Area. Low Rates. Safe & Reliable Service.
Same-Day Cleaning Service - TaskRabbit® Official Site
https://www.taskrabbit.com/services/cleaning
Taskers Can Safely And Efficiently Clean Your Space. Flexible Scheduling Available.
Keyword: cleaner service
Affordable Cleaning Service - Book Trusted & Local Cleaners
https://www.taskrabbit.com/m/cleaning
Book An Experienced Cleaner In Your Area. Low Rates. Safe & Reliable Service.
What do Taskrabbit's customers say about them?
Review Score
4.6/5
Total Reviews
8560
Info
TaskRabbit5 Star
25.0%
4 Star
0.0%
3 Star
15.0%
2 Star
5.0%
1 Star
55.0%
Read reviews that mention
ROLL THE Dice
The best
Reviewed on 2021-03-24T00:27:05
The best, even when the taskers failed me, task rabbit gave me more money than I spent,they handled it so well and looked after me. If you give this red star, I guarantee you didn’t go to chat customer service properly on there.
read more
Michael Ander Schok
Fraudulent Activity. Beware.
Reviewed on 2021-03-22T19:52:56
Where does one begin. First of all - stay away from TaskRabbit, their charging system is beyond faulty and you will be blamed and scolded by customer service (for me it was a manager named Leo)for what is clearly their fault. I am currently reporting them to the RCMP (Canada’s federal police) and the local municipal police fraud unit. I will also be in contact with the better business bureau. This review is the first of many.
I initially attempted to book a simple plumbing task through the task rabbit app. The next 48 hours were a nightmare of ineptitude and poor customer service. Let me explain and break it down for everyone.
When attempting to book said task, I hit confirm and book, only to get a “failure to authenticate card” error. This happened seven times. But wait! Each time a $1.00$ Authentication fee was taken from my account. After a few conversations with live chat support, it was explained to me that the fee would be refunded. No explanation as to why it happens seven times. As of the time of this writing, I have been refunded $3 out of the $7, which in itself is suspect (as told by my bank’s fraud division).
I was finally able to book the task on the 8th attempt after using a browser instead of the app. The day of the task arrived and at the exact time the task is to start, the entire amount is deducted from my account and then I get a text message saying “YOUR CARD HAS BEEN UNABLE TO BE AUTHENTICATED, THE TASK HAS BEEN CANCELLED”. This, after the money has been taken from my account. Also, this means that I cannot communicate with the tasker/plumber, who also lost his income from this erroneous cancellation. Moments later, the entire amount is refunded to my account inexplicably.
I call and am finally able to speak to a person, after having to demand a number from a live chat agent. The complaint gets escalated to a manager who gives me a 20$ credit and tells me that my bank probably blocked the transaction after the 7 attempts at authentication, which might look suspicious. She tells me she will send me an email, which she has not responded to after several attempts to reach out.
I call the bank. Keep in mind that through all of this I have taken time from my day and lost income in order to wait for the plumber. The bank tells me that there is nothing blocking it on their end and that the fraud division has asked me if this really is a legitimate business. I bank with a major Canadian bank, who knows what they are talking about.
So I try to book the task again - stupid me, right? I should have given up after the 8th attempt. I should have reported TaskRabbit then and there.
This time the task is booked and the amount is deducted from my account RIGHT AWAY despite being til it would only come out on the date and at the time of the task. And better yet - there is NO record of the task being booked in my account. Just $54 gone from my account and no task booked to show for it.
I call TaskRabbit again understandably livid. This is the first time I have had an interaction so confusing, frustrating and so dishonest.
I reach a manager named Leo, who responds to me by telling me:
1) I pressed the confirm button too many times
2) perhaps the connection was bad
3) on their end, the message they receive is “do not honour” and therefore my bank, again, a major Canadian bank and its fraud division, are lying to me. Not giving wrong information, but lying.
The interaction disintegrates as Leo tells me, like a child, that I am “always” putting words in his mouth. He is speaking disrespectfully and trying to blame and shame ME for their obvious and just hideously and confusingly poor billing system and customer support.
At this point I need to issue a warning to all of you: STAY. AWAY.
For all I know this could have shut down my whole account for suspected fraudulent activity, leaving me without access to my money. I STILL have not been completely refunded the entire $7 that was taken at the beginning of this nightmare from all those erroneous authentication charges.
I had tried to remain respectful and calm and did so considering the circumstances until being spoken down to and belittled by a SUPERVISOR.
I will be, as stated above, approaching the fraud divisions of the RCMP and my local police and will be reporting this to the better business bureau.
Bottom line. No task is worth this much frustration, humiliation, carelessness and possibly fraud. None. -10 out of 10.
read more
S Kearley
No Show!!
Reviewed on 2021-03-12T15:43:38
I had a task scheduled for a week. The “tasker” Michael L cancelled 25 mins before he was supposed to be here today to do furniture assembly because he couldn’t locate my address.I specifically told him how how to get here as it is a new street in the neighborhood. He didn’t even try, just cancelled and closed chat. First and Last time to use taskrabbit. I highly do not recommend.
read more
VIVIAN C GOTHAM
VERY BAD COMPANY
Reviewed on 2021-03-11T01:26:30
I recently did 2 jobs for a lady in February 2021 1st time taking on jobs through task rabbit so Iwas excited both jobs went well I waited about a week to get paid but saw nothing had been direct deposited. So I called Task Rabbit and the guy on the phone said I should uninstall the app and then reinstall the app so I did and all of my jobs and everything was wiped clean as if I didn't even do the jobs thank fully I was able to reach out to my customer and see if she was charged and she was but I still didn't get paid. My feeling about this company is VERY BAD they still have not paid me and I feel like I'm getting the run around. Don't do business with this company and DON'T WORK FOR THEM they will rip you off ridiculous I'm now going to contact the labor dept. and file a complaint I will be contacting my Lawyer and the local media I just want to be paid for the work I've done. And for Task Rabbit to do the right thing. VERY BAD!!!!!!!!!!!!!!!!!!!!!! VG
read more
Andrew Sukh
No guarantee - they did not repair damages
Reviewed on 2021-03-04T19:54:45
They butchered my bathroom vanity and would not cover any costs with their "guarantee".
They have no phone support,no real guarantee when their amateurs are negligible. I advise you stay away and use Yelp or some other service where the pros are more experienced and less likely to destroy your home.
read more
Sabrina de Oliveira
NO LIABILITY FOR CONTRACTORS. Read that again.
Reviewed on 2021-02-23T01:56:58
Long story, but the TaskRabbit contractor that was sent to my house was drunk on the job. With a saw.Nearly fell down my stairs. I was stuck alone at home with him (at night) because he took forever to finish the job. I was scared for my life. When I contacted TaskRabbit about the situation they claimed no liability over their contractors (it's in their terms and conditions). No one called me about the issue, all correspondence was done through email. Their number on the signature of the email was inactive. Whatever you do, DON'T USE THIS COMPANY. ZERO STARS.
read more
Henning Marwitz
Interviewteilnehmer gesucht
Reviewed on 2021-02-22T10:17:18
Guten Tag,
für meine Masterthesis an der Georg-August-Universität Göttingen suche ich Interviewteilnehmer,die auf der Plattform TaskRabbit bereits Dienstleistungen in Anspruch genommen haben.
Das Interview würde via Zoom-Konferenz stattfinden, 30-45 Minuten dauern und wird streng vertraulich behandelt!
Auf Wunsch kann eine Aufwandsentschädigung ausgezahlt werden, deren Höhe individuell verhandelt wird.
Bei Interesse melden Sie sich bitte unter henning.marwitz[at]stud.uni-goettingen.de.
Danke sehr.
Mit freundlichen Grüßen
Henning Marwitz
----------------------------------------------------
Hello,
for my Master's thesis at the Georg-August-University in Göttingen, I am looking for interview participants who have already used services on the platform TaskRabbit.
The interviews would take place via a Zoom conference, take 30-45 minutes and will be kept highly confidential!
On request, an expense allowance can be paid, and the amount will be negotiated individually.
If you are interested, please contact me under henning.marwitz[at]stud.uni-goettingen.de.
Thank you very much.
With kind regards
Henning Marwitz
read more
Lara Saghdjian
The only person I would recommend is…
Reviewed on 2021-02-22T03:53:35
The only person I would recommend is Myon! He did my ikea pax wardrobe. He was professional,on time and did an excellent job! If you need a tasker, ask for him!
read more
You May Also Find These Company Reviews Interesting
Aliexpress
Passion shouldn't cost a fortune. on aliexpress, shop online for over 111 million quality deals on fashion, accessories, computer electronics, toys, tools, home improvement, home appliances, home & garden and more!... More
Category
E-commerce and Shopping