Telegraph Review (November 2026)
What is Telegraph's Revenue?
Telegraph's estimated revenue is $8M (estimated based on traffic).
What does Telegraph do?
Telegraph is a company in the technology industry.
How fast is Telegraph growing?
Telegraph has changed by -0.1% in the last 3 months according to SimilarWeb.
How do people find Telegraph?
People visit Telegraph through various channels. 99% find them through search engines.
How do people interact with Telegraph?
Last month, Telegraph received 33.3M visitors who spent an average of 17:12 minutes on the website and visited 3.4 different pages per session. Overall, 57% of people bounce on the first visit.
Who uses Telegraph?
Telegraph's top market is United Kingdom and they receive 51% of visitors from there. The 2nd is United States with 16%. The 3rd is Australia with 3%.
Traffic Growth (last 3 months)
Traffic Sources
Top Countries
Exemplary Customer Service
My experience of The Telegraph digital subscription customer service on only a few occasions necessary over the last ten years or so has been genuinely exemplary. My most recent contact on 9/2/26 and a shout out to Noralie and David for their understanding, patience and great help in mutually resolving a renewal issue resulting from operating subscriptions under two different email accounts, at no fault of the Telegraph. The UK based staff are always polite, listen carefully, professional and have a friendly manner in mutually resolving issues. Just a piece of advice. If you are taking advantage of an introductory discounted subscription offer, once the account is activated, immediately turn off the subscription auto-renewal which is a default setting. However you can do this at anytime up to the renewal date. I have several digital media subscriptions and most operate this way. Also look out for the advance email notifying of the renewal date and new subscription charge. Obviously if you don’t accept that, just simply cancel on your account before the renewal due date to avoid any possible increase and auto-charging disputes down the line. Highly recommended, Unsolicited review. N. Robinson. February 2026.
Online subscription issue solved fairly and quickly
I had an issue with an online subscription that I didn't sign up for and that was paid on a device by Apple Pay. Simon helped me via email and advised I call to fully resolve the issue. Today I spoke to Olivia who very quickly was able to close the account and the issue for me. It took me 14 minutes, most of which was the hold time - but I was calling at 5.30pm. I feel the service was good and appreciate it being solved swiftly.
Readers' comments problem
Contrary to most reviews here, I find The Telegraph to be a good online newspaper, with one major exception. Whenever I read an article, I also look at readers' comments. The unfortunate feature with this, especially with popular articles, is that when I attempt to read a comment, the list invariably moves downwards as other comments are added. I can find no means to avoid this interruption. In the case of GB News, this is not a problem. Why can't (or won't) The Telegraph address this problem?
Not user friendly
The UI seems a bit heavy making the UX heavy as well. As I used my mum's card, it gave me my mum's name despite me setting my account to my name. Things aren't easy to navigate and it takes long to apply changes. The first person in the customer service was mildly unfriendly and a bit defensive. The second one was nice though.
Biased and expensive
Biased, overpriced, and charged me even though I cancelled my sbuscription
If I could give a zero for the…
If I could give a zero for the subscription service I would. I had an offer and the subscription said I could cancel whenever I wanted. Well that means if I go onto their website investigate how I can cancel and finally see that I have to ring a number. I am no 12 in queue. When I finally get to speak to someone they ask me they argue with me about how often I read it. When making it very clear I have no intention of renewing (mainly because their lack of support for people with disabilities and not researching the facts and also of the problem with cancelling it) they said they have to go through all the questions. I said whatever you say I want to cancel. I had to stay on the line for ten mins in total before I could leave and my blood pressure was worse for wear. Thanks Telegraph - never again will I pay you to read your words.
Relying on auto renewal to increase my…
Relying on auto renewal to increase my subscription from £59 to £329. And not making it easy to cancel
I’ve been trying to cancel supposed free trial for weeks
I foolishly took out an online trial and cancelled it well within the cancellation period. To my surprise, I was still charged £14.99 per month and this charge is ongoing. They inform me that I had a parallel direct subscription with them, whereas the cancelled subscription was apparently taken out via Apple. I took out only one subscription, and as far as I am concerned, I cancelled it correctly. They also say that they will not resolve these matters by email, forcing me to spend unnecessary time on this matter. Trading standards, if they still exist, should be looking into these shady practices. This is the reference: TS4010295. They have refused to refund the payment that I say was incorrectly taken after I had cancelled my trial.
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