Review (August 2025)

Welcome! we partner with artisans to create modern goods for the well-traveled home.

7.5M

Estimated Revenue

324.68k

Website Visitors

3/5

Trustpilot Score

What do we know about The Citizenry?

Estimated Revenue (2020)

$7.5M

Total Funding

$2.84M

Total Employees

37

Founded

2014

Industry

Retail

Last Funding Date

Series A May 2020

Location

Dallas, United States

About

The Citizenry:

Social Links

Alexa Ranking: 270676

What is The Citizenry's Revenue?

The Citizenry's estimated revenue for 2024 is $7.5M.

What does The Citizenry do?

The Citizenry believes our homes deserve designs with a soul, a story, and a purpose. That is why the brand is on a mission to make beautiful, global goods more accessible and fair for all. Country by country, The Citizenry partners with master artisans to create exclusive collections, blending modern style with time-tested craftsmanship. The company bring those designs directly to consumers online - no unnecessary middleman or markups. This allows the brand to deliver ethically crafted luxuries at unprecedented prices. Their product lines consist of handcrafted textiles, accents, and furniture made using only the best materials and techniques. From pillows and blankets woven in the mountains of Peru to leather goods crafted in the workshops of Marrakesh, The Citizenry brings the world’s richest craft traditions to the modern home. The brand employs hundreds of artisans and reinvests 10% of proceeds back into those artisan communities around the world. Why the name? “The Citizenry” refers to the collective of people behind the products. It celebrates all the makers who rally together across cultures and continents to bring their collections to life.

What are the monthly traffic metrics for The-citizenry?

6/mo Traffic Growth

-20.50%

All Time Traffic Growth

Create Free Account

Monthly Hits

325k

Time on Site

2.5Mins

Bounce Rate

55%

How fast is The-citizenry growing?

The-citizenry has grown by -9.4% in the last 6 months according to SimilarWeb.

How do people interact with The-citizenry?

Last month, The-citizenry received 325k visitors who spent an average of 2.5 minutes on the website and visited 2.0 different pages per session. Overall, 55% of people bounce on the first visit.

How do people find The-citizenry?

102.4k people (32%) visit The-citizenry directly. 135.7k (42%) people search for them in Google. Whereas, 32.6k (10%) discover The-citizenry through Facebook, Reddit, and YouTube. 6.4k (2%) visitors come from The-citizenry's email newsletters. Finally, 41.1k (12.7%) people come from affiliates and or paid referrals.

Who uses The-citizenry?

The-citizenry's top market is the United States and they receive 291.6k (89.8%) people.
Then the 2nd is Canada with 9.2k (2.8%).
The 3rd is is Viet Nam with 3.1k (0.9%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are The-citizenry's ads on Google?

Google Ads

The Citizenry Home Goods | Always Free Shipping & Returns‎

https://www.the-citizenry.com/

Globally inspired designs for the modern home. Handcrafted by master artisans. Artisan Made. 30 Day Returns. Fair Trade Environment. Modern Designs. Types: Pillows, Throws/Blankets, Chairs, Rugs.

The Citizenry Home Décor - Handcrafted by Master Artisans‎

https://www.the-citizenry.com/collections

Décor for a well-traveled home. Thoughtfully curated and ethically crafted. Home Goods With a Story · Modern Designs · Handmade by Artisans · Curated Collections

The Citizenry | Linen Sheets - Free Shipping & Easy Returns

https://www.the-citizenry.com/collections/the-portugal-collection

10% of proceeds invested in artisan communities. Thoughtfully curated & ethically crafted. Light, airy & oh-so-soft. Set the stage for an effortlessly cool bedroom with linen sheets.

100% Alpaca Blankets | Ethically Made. Epically Soft.

https://www.the-citizenry.com/collections/alpaca-throws-blankets

Alpaca throws handcrafted in a fair trade environment in the mountains of Peru. Globally inspired designs for the modern home. Handcrafted by master artisans. Modern Designs.

The Citizenry | Linen Quilts - Fair Trade Bedding

https://www.the-citizenry.com/collections/the-portugal-collection

10% of proceeds invested in artisan communities. Thoughtfully curated & ethically crafted.

What do The-citizenry's customers say about them?

Review Score

3/5

Total Reviews

3

Info

The Citizenry
5 Star
33.3%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
66.7%
Read reviews that mention
Jacob Glaser

Very poor quality

Reviewed on 2021-04-22T11:28:48

Very poor quality. The buttons on the duvet just kept coming off. When I contacted customer service they just offered me $25 to get it fixed myself.Every button on the duvet came off within a few months
read more
Michael Smith

Got ripped off $100 for Pillow Shams

Reviewed on 2021-02-24T17:15:35

Ordered $100 worth of pillow shams (2 to be exact) - Stonewashed Linen Shams - King Set / Sand Strip.Received chocolate color instead. Requested an exchange and mailed back the wrong color (which was received by the company). Company confirmed that they will be sending a replacement in the correct color. A month later, no replacement and no response from support team. Will be filing a credit card charge dispute here shortly. Be aware, Citizenry is a Facebook Ad driven scam company, fly by night operation. If you are looking for quality linen bedding, try Parachute or hundreds of others out there who are legitimate. Stay away from Citizenry.
read more
Christina

Poor Quality Issue - Resolved

Reviewed on 2020-07-07T14:39:15

07/16/2020 Update on the below review - I received a follow-up email from The Citizenry Customer Experience Manager,Leslie, who addressed my questions and clarified that product reviews are processed in batches, which is why my review hasn't appeared yet. Leslie also issued a gift voucher for the sheets and apologized for my experience. This was a satisfactory resolution and has renewed my trust in the company. Original review: I purchased the graphite stripe stonewashed linen sheet set from The Citizenry on November 26th 2018 (order #45452) and began using the sheets when I returned home to Canada at the beginning of 2020 after having spent a year working abroad. A few weeks ago I started to notice large amounts of pilling on the sheets and shortly afterwards I woke up to find a 10" tear in the middle of the fitted sheet. Upon further inspection I could see that a large area, around 30" in diameter, had worn down to near threads which had caused the linen to tear. I was disappointed to say the least as the sheets had cost me over $300 CAD and a 13 hr drive to the US border to pick them up. I contacted The Citizenry by email and asked if they could recommend a way to repair the sheets and whether they've had any other customers experience the same issue. Candice replied only to notify me that the sheets are outside of their return window and neglected to answer any of my questions. I replied back to clarify that I was not looking for a refund but for guidance on how to repair the sheets so I could use them for longer than 5 months. When I didn't receive a reply from Candice, I decided to review the sheets on The Citizenry website. When submitting my review I received an automatic response informing me that the company would review my submission. A week passed and my review had not been posted to their website, which prompted me to look at other reviews of their products. At that point, I wasn't surprised to see that reviews lower than 4-stars were not published. Now knowing that The Citizenry is hiding honest customer reviews of the products they sell has caused them to lose all credibility in my mind. I would not have spent my money or time on sheets if I hadn't been led to believe they were of high-quality and would last longer than a few months. I ended up buying some linen material and sewing a large patch onto the sheet to try extend its life, but I still feel duped by this company. Given that I know now they're hiding reviews on their website and they're not registered with the BBB, sharing my experience on Trustpilot seemed to be the only option to inform others and hopefully help them avoid a similar situation.
read more

Chegg

Save $$ on textbooks. rent, buy or sell your books today and get 24/7 homework help when you need it with chegg study and chegg tutors.... More

Category

Science and Education

Monthly Traffic

65.26M

0.41%

Ad Spend

$274.45k

Staples

Welcome to staples®... More

Category

Business and Consumer Services

Monthly Traffic

19.61M

-11.98%

Ad Spend

$919.8k

Webroot

Webroot delivers multi-vector protection for endpoints and networks and threat intelligence services to protect businesses and individuals in a connected world.... More

Category

Computers Electronics and Technology

Monthly Traffic

1.1M

-7.69%

Ad Spend

$150.75k