I love the audacity of this place
Reviewed on 2021-03-18T20:19:33
I love the audacity of this place. A building that reshaped the skyline of London.
Always stay here when in London
Reviewed on 2021-03-05T18:21:45
Always stay here when in London. Every aspect is second to none. Top service all the time.Cant fault one bit.read more
Reviewed on 2021-02-08T12:25:50
Amazing experience. Little expensive.
Reviewed on 2021-01-08T21:01:54
After their personal been rude and take a laugh on you, they will investigate and put the fault on yourself ,saying you was abusive just because you told them to check the laws before they talk. Absolutely awful, alot of racism and they absolutely liars!read more
Reviewed on 2020-12-11T06:07:57
Good food, friendly and helpful staff and of course amazing views. Book your tickets online for acheaper deal.read more
Reviewed on 2020-11-05T14:56:47
Absolutely rubbish. The most awful hotel I’ve ever been to. Booked it for my birthday. Nothing complimentary.I understand it’s covid not even a bottle of Prosecco. They said breakfast was included never said to eat in room was a charge took extra 52 pounds of my account for eating breakfast in the room haha what fools. Had a few drinks from the bar my god!! Never told me there was charge told them had a few drinks nothing was chucked in complimentary knowing it’s my bloody birthday. Ladies couldn’t even speak English. The customer service was appalling disgusted and outrageous. Wanted the tub next to the bloody view no that didn’t happen either. Never will go back againread more
Reviewed on 2020-10-16T21:17:57
Hated everything about this afternoon tea experience. They made you wait forever and no one came to explain.They give you dirty looks if you don't order from their bar whilst you wait. The lady who takes you to your seats doesn't even say anything to you whilst you walk or seat you, so found this super rude and unwelcoming. No one explained how it worked as me and my husband had never been before. When they did they were super rude about it and talked down to us like children. None stop dirty looks the whole time we were their. The cups were dirty when they came out, my husband tea was completely different to mine even though we ordered the same thing. Got offered champagne but instead wanted soft drinks. But didnt even get to choose as he picked himself and they were disgusting. The food was disgusting and not worth the trip. Before leaving i started to feel very unwell. And spend the whole trip home feeling physically sick with an upset stomach the rest of the night. Beautiful view but that is literally all going for this place
If i could give this minus rating then i would -10 for the whole experience. Didn't appreciate being treated the way we did or the upset stomach on the train ride home. Worse day and experience every.
Not worth the money, dont waste your timeread more
Excellent although I'm not a fan of…
Reviewed on 2020-10-05T23:05:08
Excellent although I'm not a fan of heights but the staff on the top floor where great friendly andmade the trip worth whileread more