Review (August 2025)

theBalm Cosmetics

5.3M

Estimated Revenue

2.9/5

Trustpilot Score

What do we know about theBalm Cosmetics?

Estimated Revenue (2020)

$5.3M

Total Employees

32

Founded

2004

Industry

Consumer Goods

Location

Alameda, United States

About

theBalm Cosmetics: theBalm Cosmetics

Social Links

Alexa Ranking: 255005

What is theBalm Cosmetics's Revenue?

theBalm Cosmetics's estimated revenue for 2024 is $5.3M.

What does theBalm Cosmetics do?

theBalm Cosmetics boasts a complete line of high-quality, cruelty-free color cosmetics. Its multi-use, mega fabulous products have become its calling card, perfect for women on the go. Recognized for its vintage-inspired packaging, theBalm resonates with their customers by delivering cheeky messaging centered around women empowerment.

What do Thebalm's customers say about them?

Review Score

2.9/5

Total Reviews

4

Info

theBalm
5 Star
0.0%
4 Star
0.0%
3 Star
25.0%
2 Star
0.0%
1 Star
75.0%
Read reviews that mention
Cherish Villarreal

Not worth it

Reviewed on 2021-04-26T10:35:07

Their lipsticks is pretty good, I tried in several colors and definitely like their texture.Though I decided to try eye-liner. And it's really one of the worst. Line will stay "ok" for max 2 hours. For such price their products should be much better.
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Z

Also had a terrible experience with the…

Reviewed on 2020-12-14T01:42:54

Also had a terrible experience with the customer service. I had placed an order on their website,and had selected a wrong shade of foundation by accident so I contacted them within 30 minutes asking if they could please help switch the shade for me. I only heard a reply on the 5th day and said that they can’t change it since it’s been processed! According to the tracking number that showed that the shipping label was created 2 days before this, but wasn’t in the usps facility until the day after I contacted them. It was extremely frustrating as any brand would’ve helped with such a minor request from a (first-time!) customer, not to mention that they waited so long to respond. Extremely disappointed and definitely not a returning customer.
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sakilicious

Products are ok but terrible experience online

Reviewed on 2020-07-02T10:48:32

International buyers, stay away from this site!!!!!!! Thebalm sent my shipping with the wrong price on the customs declaration form so I got taxed.It went over the cutoff rate. The discounted price (i.e. what I said) should have been on the form. I was quite shocked and sent them an email but so far have not received a reply. Very poor service and will not buy from them again.
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maryam

I'm very upset I haven't received my…

Reviewed on 2020-05-10T01:02:57

I'm very upset I haven't received my order yet, although the application date is April 26,the order number is 241086, and so far there is no tracking number.
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