Review (August 2025)

Discover amazing ☀ holidays to top destinations for 2021/ 2022. ✈ click here to find & book your dream holiday with thomas cook.

12.9B

Estimated Revenue

1.06M

Website Visitors

2.9/5

Trustpilot Score

What do we know about Thomas Cook Group plc?

Estimated Revenue (2020)

$12.9B

Total Employees

6500

Founded

1841

Industry

Leisure Travel Tourism

Location

Peterborough, United Kingdom

About

Thomas Cook Group plc: Discover amazing ☀ holidays to top destinations for 2021/ 2022. ✈ Click here to find & book your dream holiday with Thomas Cook.

Social Links

What is Thomas Cook Group plc's Revenue?

Thomas Cook Group plc's estimated revenue for 2024 is $12.9B.

What does Thomas Cook Group plc do?

Since the beginning of time, people have had a fascination with exploring and seeking new adventure. Each new journey is a personal voyage of discovery. As a pioneer with a trusted heritage, they have shaped the modern travel experience by understanding what their customers want and inspiring their dreams. Their timeless spirit of innovation started in 1841 and it is this that makes us stand out from the crowd, reflected in their new, trusted products and growing suite of online tools and applications. Innovation shaped their past and it will shape their future. Trust, personalisation and innovation are the values that customers come to us for. They are very proud to serve more than 22 million who choose to travel with us annually and are transforming their business so that they can serve even more customers in ways that deliver better the most important weeks of their year. Their very essence is to deliver inspiring personal journeys as the trusted pioneer in global travel. The core of their strategy is to deliver a high-tech, high-touch approach and being there for their customers wherever, whenever and however they want to connect with us. Thomas Cook Group plc is one of the world’s leading leisure travel groups with sales of over £8.5 billion in the year ended 30 September 2014. Thomas Cook is supported by approximately 22,000 employees and operates from 15 source markets; it is number one or two (by revenue) in all its core markets. Thomas Cook Group plc’s shares are listed on the London Stock Exchange (TCG).

What are the monthly traffic metrics for Thomascook?

6/mo Traffic Growth

45.10%

All Time Traffic Growth

Create Free Account

Monthly Hits

1M

Time on Site

2.2Mins

Bounce Rate

62%

How fast is Thomascook growing?

Thomascook has grown by 8.4% in the last 6 months according to SimilarWeb.

How do people interact with Thomascook?

Last month, Thomascook received 1M visitors who spent an average of 2.2 minutes on the website and visited 3.0 different pages per session. Overall, 62% of people bounce on the first visit.

How do people find Thomascook?

133.3k people (13%) visit Thomascook directly. 890.9k (84%) people search for them in Google. Whereas, 13k (1%) discover Thomascook through Facebook, Reddit, and YouTube. 1.1k (0%) visitors come from Thomascook's email newsletters. Finally, 9.2k (0.9%) people come from affiliates and or paid referrals.

Who uses Thomascook?

Thomascook's top market is the United Kingdom and they receive 828.3k (78.3%) people.
Then the 2nd is United States with 37.9k (3.6%).
The 3rd is is Netherlands with 11.6k (1.1%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Thomascook's ads on Google?

Google Ads

All Inclusive Holidays - Free Amendments & Discounts

https://www.thomascook.com/holidays/all-inclusive

If We Have To Cancel Your Holiday Due To A Travel Ban You'll Get A Full Refund. Our...

All Inclusive Holidays - Our Guarantee To Price Match

https://www.thomascook.com/holidays/all-inclusive

If We Have To Cancel Your Holiday Due To A Travel Ban You'll Get A Full Refund. Our Promise To You! We'll Match Any Online Travel Agents Based Across The UK. UK travel advisors. Design your holiday. Holidays from £149.

Package Holidays - Deposits From £39pp - ThomasCook.com

https://www.thomascook.com/holidays/package

If We Have To Cancel Your Holiday Due To A Travel Ban You'll Get A Full Refund. Our Promise To You! We'll Match Any Online Travel Agents Based Across The UK.

All Inclusive Holidays | Low Deposits With No Fees

https://www.thomascook.com/holidays/all-inclusive

If We Have To Cancel Your Holiday Due To A Travel Ban You'll Get A Full Refund. Our Promise To You! We'll Match Any Online Travel Agents Based Across The UK. UK travel advisors. Holidays from £149. Design your holiday.

Last Minute Holidays - Deposits From £39pp

https://www.thomascook.com/holidays/last-minute

If We Have To Cancel Your Holiday Due To A Travel Ban You'll Get A Full Refund. Our Promise To You! We'll Match Any Online Travel Agents Based Across The UK.

What do Thomascook's customers say about them?

Review Score

2.9/5

Total Reviews

1649

Info

Thomas Cook UK

[email protected]

020 8016 3295

London

5 Star
95.0%
4 Star
5.0%
3 Star
0.0%
2 Star
0.0%
1 Star
0.0%
Read reviews that mention
Ruth Tatam

Jo was extremely helpful and guided us…

Reviewed on 2021-05-21T13:50:27

Jo was extremely helpful and guided us through the booking process. She always replied to our emailswith any concerned we had.
read more
James

very good very helpful

Reviewed on 2021-05-21T10:58:59

very good very helpful got my enquiry sorted in a few minutes
Ella Davis

Kay chambers

Reviewed on 2021-05-20T18:53:46

Kay chambers was so lovely to talk too! She helped so much with everything about travelling to Portugal from the forums to the tests and insurance!At first i was very nervous about going in these circumstances however she reassured me and thoroughly explained it all to me, i can now look forward to my holiday in Portugal even in these strange times!!
read more
Customer

I've just had alive chat with Rachel…

Reviewed on 2021-05-20T12:07:19

I've just had alive chat with Rachel and she was brill ! Sorted my amendment out no problem.
Mr Anthony Dean

Excellent knowledgeable helpful friendly staff.

Reviewed on 2021-05-20T11:06:31

I telephoned for advice around LFT test for return flight home, Staff member Kay was very knowledgeable and put my mind at ease.I felt in safe hands and trusted their impeccable knowledge.
read more
Simona

Really helpful

Reviewed on 2021-05-19T18:32:15

Really helpful! explained everything about testing requirements and all possible rules what are in place at the moment.we were so confused. thank you, Helen, very much.
read more
Molly Griffiths

Quick and Efficient Service

Reviewed on 2021-05-19T11:05:10

Had a brief issue where the original booking confirmation email failed to come through,customer service was very helpful and friendly and promptly sent me through the email again, which this time was successful.
read more
Sara

Excellent customer service from Kay

Reviewed on 2021-05-18T19:02:05

Excellent customer service from Kay, extremely helpful to my daughter and friends with their recent booking.Definitely a 5 star service.
read more

Shipbob

Ecommerce fulfillment for online stores. shipbob empowers businesses to offer 2-day shipping and manage inventory, orders, and shipments.... More

Category

Business and Consumer Services

Monthly Traffic

396.93k

118.76%

Ad Spend

$30.72k

Vouchercloud

Save money on your shopping with the uk's favourite voucher website. discover savings online, or grab our app and get the best offers straight to your phone!... More

Category

E-commerce and Shopping

Monthly Traffic

1.37M

-31.68%

Ad Spend

$42.8k

Five9

Five9 delivers the most trusted and reliable cloud contact center proven to unlock customer intelligence and insights that empower agents and organizations to deliver extraordinary customer experiences. five9 - contact center as a service - ccaas.... More

Category

Computers Electronics and Technology

Monthly Traffic

1.75M

49.33%

Ad Spend

$350.08k