Review (August 2025)

Plants, seeds, fruit trees & seed potatoes from thompson & morgan uk.

19.49M

Estimated Revenue

1.92M

Website Visitors

2/5

Trustpilot Score

What do we know about Thompson & Morgan?

Estimated Revenue (2020)

$19.49M

Total Employees

110

Founded

1955

Industry

Consumer Goods

Location

Ipswich, United Kingdom

About

Thompson & Morgan: View our Chempak Fertiliser Guide to find out which Chempak fertiliser you should use on the plants in your garden and when you should use it.

Social Links

What is Thompson & Morgan's Revenue?

Thompson & Morgan's estimated revenue for 2024 is $19.49M.

What does Thompson & Morgan do?

Thompson & Morgan is a horticultural brand selling young plants, bulbs, nursery stock plants, flower and vegetable seeds, fruit, potatoes, and garden accessories. It sells through a variety of channels including catalogue, online, retail, readers offers and promotions, and TV shopping. Thompson & Morgan established on 1955 and is based in Ipswich, England.

What are the monthly traffic metrics for Thompson-morgan?

6/mo Traffic Growth

93.50%

All Time Traffic Growth

Create Free Account

Monthly Hits

2M

Time on Site

3.3Mins

Bounce Rate

53%

How fast is Thompson-morgan growing?

Thompson-morgan has grown by 19.3% in the last 6 months according to SimilarWeb.

How do people interact with Thompson-morgan?

Last month, Thompson-morgan received 2M visitors who spent an average of 3.3 minutes on the website and visited 4.0 different pages per session. Overall, 53% of people bounce on the first visit.

How do people find Thompson-morgan?

638.6k people (33%) visit Thompson-morgan directly. 1.2M (61%) people search for them in Google. Whereas, 13k (1%) discover Thompson-morgan through Facebook, Reddit, and YouTube. 20k (1%) visitors come from Thompson-morgan's email newsletters. Finally, 48.3k (2.5%) people come from affiliates and or paid referrals.

Who uses Thompson-morgan?

Thompson-morgan's top market is the United Kingdom and they receive 1.7M (89.0%) people.
Then the 2nd is United States with 81.1k (4.2%).
The 3rd is is Canada with 16.2k (0.8%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What do Thompson-morgan's customers say about them?

Review Score

2/5

Total Reviews

6442

Info

Thompson & Morgan Customer Care Team

[email protected]

0844 573 1818

Ipswich

5 Star
5.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
95.0%
Read reviews that mention
Barbara Guppy

I will never use them again.

Reviewed on 2021-05-29T17:08:41

Contacted customer service about missing part of order. Was assured it would be shipped. Never arrived.Contacted again, again nothing. Final part of order arrived. 25% of plants dead on arrival (frozen). Another 25% died at transplanting. Remaining plants are doing ok in greenhouse but I could have bought larger plants for less cost at local garden centre. And they weren't as ordered "substitutions due to quality control" - I despair to think what might have arrived!
read more
Margi575

Plants arrived dead

Reviewed on 2021-05-29T16:52:24

Plants arrived dead. Had taken 9 days to arrive via whist. Won’t be using again.
ron thompson

Dissapointed customer

Reviewed on 2021-05-29T16:43:50

In March 2021 we ordered 72 annual plants for tubs and hanging baskets. Today, end of May,they arrived as tiny plug plants but as perennials, NOT what we were expecting and the various species we have already in the garden. No apologies from the company as to why the substitute and delay, and now going to the local garden centre to buy the stock.
read more
Jennifer

This review isn't regarding the plants…

Reviewed on 2021-05-29T14:11:29

This review isn't regarding the plants but the customer service I received. I ordered 7 lots of plants 5 arrived as advertised 1 was 2week late and the other never arrived.After contacting Thompson and Morgan I was told their system wasn't allowing him to order this plant, so he would refund the original £17.08 and as they were showing available online I would have to reorder them at a cost of £23.98. I asked to speak to the supervisor. After a few minutes on hold the call taker repeated again he would refund the original payment and I could reorder off the internet. His supervisor had asked him to tell me this. Obviously too busy to speak to me himself. Not impressed.
read more
Judy from Maldon

Slimy, dead plants arrived 10 days after ordered

Reviewed on 2021-05-29T12:47:24

Slimy, completely dead, tiny plants after waiting 10 days since order. I will never use this company again.Go to your local garden centre, pay the same price and have wonderful healthy plants. AVOID THIS COMPANY
read more
Alan Haigh

9 days delivery of plug plants by…

Reviewed on 2021-05-29T11:07:14

9 days delivery of plug plants by Whistl. 50% dead on arrival...too slow for live plants.Replacments took 7 days...dehydrated!
read more
Mrs Linda Newman

poor quality plants …

Reviewed on 2021-05-29T10:26:54

My order was of very poor quality hardly showing out of the soil and when they had obviously made roots the plant was slimy.Even replacement plants were poor and they are still advertising! Will never buy from again
read more
Jean M

Still waiting for order placed in…

Reviewed on 2021-05-29T08:47:21

Still waiting for order placed in March. Poor response and information. Not able to get through on phone.I found their advert in Daily Express. Will never order from them again. Might change this review if I ever get Lavateria plants in near future and in good condition.
read more

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