Review (April 2024)

Born and bred on the backs of san francisco bike messengers, timbuk2 builds tough-as-hell backpacks, messengers, travel bags, and accessories designed to outlast you. free shipping and lifetime warranty.

34.27M

Estimated Revenue

460.89k

Website Visitors

3.1/5

Trustpilot Score

What do we know about Timbuk2?

Estimated Revenue (2020)

$34.27M

Total Employees

83

Founded

1989

Industry

Consumer Goods

Location

San Francisco, United States

About

Timbuk2: Born and bred on the backs of San Francisco bike messengers, Timbuk2 builds tough-as-Hell backpacks, messengers, travel bags, and accessories designed to outlast you. Free Shipping and Lifetime Warranty.

Social Links

Alexa Ranking: 245510

What is Timbuk2's Revenue?

Timbuk2's estimated revenue for 2023 is $34.27M.

What does Timbuk2 do?

Timbuk2 is a San Francisco-based bag company that pioneered the messenger bag and is known for legendary durability and custom manufacturing. Founded in 1989, the company is headquartered in San Francisco, California, United States.

What are the monthly traffic metrics for Timbuk2?

6/mo Traffic Growth

32.60%

All Time Traffic Growth

Create Free Account

Monthly Hits

461k

Time on Site

3.2Mins

Bounce Rate

40%

How fast is Timbuk2 growing?

Timbuk2 has grown by 36.3% in the last 6 months according to SimilarWeb.

How do people interact with Timbuk2?

Last month, Timbuk2 received 461k visitors who spent an average of 3.2 minutes on the website and visited 4.0 different pages per session. Overall, 40% of people bounce on the first visit.

How do people find Timbuk2?

130.4k people (28%) visit Timbuk2 directly. 251.5k (55%) people search for them in Google. Whereas, 32k (7%) discover Timbuk2 through Facebook, Reddit, and YouTube. 2.3k (1%) visitors come from Timbuk2's email newsletters. Finally, 28.3k (6.1%) people come from affiliates and or paid referrals.

Who uses Timbuk2?

Timbuk2's top market is the United States and they receive 363k (78.8%) people.
Then the 2nd is Canada with 18.1k (3.9%).
The 3rd is is Singapore with 5.3k (1.2%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What do Timbuk2's customers say about them?

Review Score

3.1/5

Total Reviews

9

Info

Timbuk2
5 Star
44.4%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
55.6%
Read reviews that mention
kunde

Hi! My name is Daniel and I break stuff...

Reviewed on 2021-01-15T19:01:17

I got a new pair of slippers 6 months ago. Now I've worn through the sole. My jeans last a year,maybe two - even high quality jeans! I wear stuff down faster than anyone I know, and my backpacks usually last a year at the most. I have worn this bag for work almost everyday since december 2014. It still looks new, and it's still every bit as comfortable and practical as the day I bought it! If this bag ever breaks, I'm buying exactly the same one again! Thanks for an exceptionally sturdy, comfortable and stylish backpack. Best, Daniel.
read more
Daniel Doinitsin

terrible and support also very bad

Reviewed on 2020-10-16T18:37:17

terrible and support also very bad. when backpack arrived it was broken, they would not able to send replacement for more than 6 months and still counting...do not advise.
read more
Andrew Nguyen

Placed an order for a bag(not a custom…

Reviewed on 2020-09-09T21:28:58

Placed an order for a bag(not a custom one). Waited for 3 weeks. Tracked fedex delivery.It didn't arrive as tracked. Then got a message there was a delay in delivery. Then got a message that the item has been delivered...only that it got returned to Timbuk2. Contacted customer service and all they would do is issue a refund. Didn't even apologize and offer to send a replacement!
read more
Bo

The customer service And product is great

Reviewed on 2020-06-27T15:02:58

The customer service is great and quick in their reply. Good quality bags and support that fits the bags.They are thinking with you I would highly recommend them
read more
Adam Hamilton

Sent wrong item and return refused

Reviewed on 2020-03-11T17:52:57

Ordered a custom bag. They made it in different colors than I ordered and then said it wasn't returnableand I'd just have to accept whatever they sent me.
read more
Consumer

Massive privacy and potential security issue

Reviewed on 2019-12-12T18:55:52

My 14 year old son sent in his backpack for repair. Attached to this pack was a dog tag with his name and address.We expected this bag to be returned with the repaired zipper. Instead I find out that the bag was sold thru some REI outlet and the dog tag was included. My son has now been directly contacted by the purchaser of the bag using the information on the dog tag. This is a massive privacy issue and potential security problem. What the hell is your company doing by sending on my son's person information to strangers. I sent a note to the company on its official contact website weeks ago but I have not heard back .
read more
David Bruce

HORRIBLE nonexistent " customer service…

Reviewed on 2019-11-30T19:36:38

HORRIBLE nonexistent " customer service " - - - I can't tell you how good their products are because I never received them.They cancelled my online order due to " suspected fraud " yet never bothered to call or email me to confirm my order. I sent numerous emails and text requesting the order be reinstated yet no response. IMPOSSIBLE to speak w/a human being at their published phone number as it is for incoming text only. Do yourself a favor - shop elsewhere.
read more
Adam Gerard

Good product line

Reviewed on 2019-10-20T05:18:47

Good product line. I was debating between this, Pelican, and Tortuga. Timbuk2 won out because of availability and pricing.Some of the travel luggage I considered fairly essential only Timbuk2 has. Products ship fast, usually have discounts/sales, and are durable.
read more

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