Review (July 2025)

Performance appraisal software online that is easy to use for unlimited employee reviews, 360 feedback, and goal setting.

12M

Estimated Revenue

1.62M

Website Visitors

4.2/5

Trustpilot Score

What do we know about Trakstar?

Estimated Revenue (2020)

$12M

Total Employees

70

Founded

2001

Industry

Computer Software

Last Funding Date

Venture (Round not Specified) Jan 2016

Location

Seattle, United States

About

Trakstar: Performance appraisal software online that is easy to use for unlimited employee reviews, 360 feedback, and goal setting.

Social Links

Alexa Ranking: 157301

What is Trakstar's Revenue?

Trakstar's estimated revenue for 2024 is $12M.

What does Trakstar do?

Trakstar is an employee lifecycle platform that enables organizations to maximize their most valuable asset, their people. Efficient workflows and data insights empower HR leaders to provide a best-in-class employee experience that starts before they even step foot in the door. We connect hiring, performance, and learning so you can develop engaged and productive employees.

What are the monthly traffic metrics for Trakstar?

6/mo Traffic Growth

-56.10%

All Time Traffic Growth

Create Free Account

Monthly Hits

2M

Time on Site

2.2Mins

Bounce Rate

59%

How fast is Trakstar growing?

Trakstar has grown by -89.5% in the last 6 months according to SimilarWeb.

How do people interact with Trakstar?

Last month, Trakstar received 2M visitors who spent an average of 2.2 minutes on the website and visited 2.0 different pages per session. Overall, 59% of people bounce on the first visit.

How do people find Trakstar?

799.4k people (49%) visit Trakstar directly. 277k (17%) people search for them in Google. Whereas, 191.2k (12%) discover Trakstar through Facebook, Reddit, and YouTube. 64.7k (4%) visitors come from Trakstar's email newsletters. Finally, 739.7 (0.0%) people come from affiliates and or paid referrals.

Who uses Trakstar?

Trakstar's top market is the United States and they receive 692.9k (42.8%) people.
Then the 2nd is India with 305.3k (18.9%).
The 3rd is is Brazil with 62.4k (3.9%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Trakstar's ads on Google?

Google Ads

Trakstar.com - Trakstar Review Software‎

https://www.trakstar.com/go/performance-appraisal-software/

Modernize Employee Evaluations. Learn More With A Free Demo Today! Cloud-Based System · Real-Time Reporting · Flexible Workflows · Easy-to-Use

Performance Management System | The Better Way To Do Reviews‎

https://www.trakstar.com/go/performance-appraisal-software-2/

Automate & Save Time With Trakstar's Performance Appraisal Software. Get A Demo! Real-Time Reporting. Easy-to-Use. Flexible Workflows. Cloud-Based System. Brands: PetVet Care, Make-A-Wish.

Performance Management System | The Better Way To Do Reviews‎

https://www.trakstar.com/go/performance-appraisal-software/

Automate & Save Time With Trakstar's Performance Appraisal Software. Get A Demo! Brands: PetVet Care, Make-A-Wish, Mediware, Briscoe Group

Trakstar.com - Trakstar Review Software‎

https://www.trakstar.com/go/performance-appraisal-software/

Modernize Employee Evaluations. Learn More With A Free Demo Today! Cloud-Based System · Real-Time Reporting · Easy-to-Use · Flexible Workflows Brands: PetVet Care, Make-A-Wish, Mediware, Briscoe Group

Improve Employee Reviews. - Make Evaluating Employees Easy‎

https://www.trakstar.com/go/employee-evaluation-software/

Go Online To Evaluate Employees - Save Time And Money. Sign Up For A Free Demo!

What do Trakstar's customers say about them?

Review Score

4.2/5

Total Reviews

32

Info

Trakstar

[email protected]

1 (877) 489-5651

Seattle, WA

5 Star
70.0%
4 Star
25.0%
3 Star
0.0%
2 Star
0.0%
1 Star
5.0%
Read reviews that mention
Grant Riley

Bad - Horrible UI/UX that you will pay for over and over again

Reviewed on 2017-03-07T18:55:34

Lot of issues here that I want to point out with this software: 1) This software does not do corrective actions or Performance Improvement Plans,they try to tell you that it does in the sales presentations, but this software does not do it. They will tell you about a work around, but it is so complex and contrived that your managers will never use it, I promise. 2) We were trying to get the software to allow us to do a 6 month check-in, so essentially our managers would be able to meet with our employees halfway to their annual review and check in to see how they were coming along, not to be rated, but just a checkup to see how things were going. Sounds easy, right? Well, you'd be wrong on that too, and so was I. They launched into a super complex work around, which again was way more complex than any of my managers would ever need or be able to use. 3) Whenever I first looked at signing up to use this software, I liked the seemingly easy and simple to use interface that I had seen on demos and on videos on youtube. I thought, well, it's just about loading in positions and job data, then I should be off and running with this system. Well, their estimate for getting setup is typically at least 3 months, that should tell you something. I thought that they would just be doing a lot of hand holding, turns out that what they were really doing is making up for a poor UI and UX in their system. It is next to impossible to anticipate where to go, what to click, etc. They try to make up for it with their training, but it just seemed to frustrate me more that they wouldn't fix the clear weaknesses and complexness of their interface to suit the customer. They would rather spend an hour training you on how to do something super complex, and oh, by the way, if you mention to them that something is complex, unnecessary, or just plain not intuitive, instead of take the feedback, they actually get defensive and back up their reasoning for doing whatever they are doing in a totally illogical and contrived way. They need to take a page from Google and Apple and go back to the drawing board with their system and design something from the ground up that is EASY TO USE. 4) Scoring for employees is extremely complex and contrived, just ask them to show it to you in the sales process, you will see 5) There is this wonderful background jobs pop-up that pops up every time that you do ANYTHING in the application, I'm serious. You have to dismiss it manually every time, it is ridiculous, unnecessary, and very annoying. 6) There is no simple way to have them tie any type of notes or issues with an employee back to a part of their job description that it is supposed to match. Which, is really the basis of why you are keeping records for corrective actions, notices, etc, to protect yourself from an employee if you have to terminate for performance based reasons/issues. 7) If you have employees who don't sit at a desk or have their own computer, this system is not for you. It does not offer you a way to accommodate those employees. Again, they will talk about a “solution” or “work around”, but again, don't be fooled, they have no solution here either. In the end, I think that I felt like how I feel like with Quickbooks Online, they have their sales people and their presentations down to a science, almost like magicians when they show it to you, quickly moving you away from the pain points of the system and the mind-numbing redundancy that just wears on you with a badly designed software application. But you don't realize how bad it is until you really start digging into it, as the months set in, there wasn't one huge dealbreaker or issue with their application, I was just left with a system that had tons of flaws, until it amounted to an application that I was done trying to understand and one that was so complex, I just couldn't bring myself to try and make my employees or managers use it. Oh, by the way, I have a bachelor's degree in Computer Science, have coded for years and still couldn't understand why someone would design an application like this, still confuses me to this day.
read more
kelly small

Love the extra touches

Reviewed on 2016-04-13T21:30:05

I love the email reminders I can set up and also the notes sections. As HR, every conversation I have with an employee or manager,I comment- add this to your Trakstar!
read more
Nancy

Trakstar customer support ROCKS!

Reviewed on 2016-04-08T17:10:25

Trakstar customer support staff are always courteous, helpful and knowledgeable. I would recommendthem and the product with full confidence.
read more
Rashmi Gaba

Trakstar and customer support

Reviewed on 2016-04-07T14:06:54

Trakstar has been an easy to implement platform and has been widely accepted by our employees.We could customize Trakstar to serve the company's purpose. Navigating the platform is very easy. Customer service is prompt and great!
read more
Asif Zulfiqar

Trusted partner

Reviewed on 2016-04-06T16:45:22

Trakstar is not only intuitive, it is also, fast, user-friendly and very easy to understand. Not to mention,great support staff that responds to queries immediately. Trakstar has certainly establish themselves as more of a partner for us than a vendor.
read more
Lene Vinding

GREAT TOOL!

Reviewed on 2016-04-06T16:30:22

Trakstar is a wonderful tool for setting up reviews and review cycles. It has streamlined our process internally.Mostly user friendly, helps to have someone as your "expert" internally as your go to person. We are able to do quarterly goals/reviews as well as annual by using Trackstar.
read more
Bonnie

Good system

Reviewed on 2016-04-06T12:15:51

The system works well for our annual evals. As an administrator we can see exactly where someone is in the process.It allows for lots of customization. Sometimes because of that it is slightly difficult to find issues - however support is very helpful.
read more
Ashley

Wonderful Customer Service

Reviewed on 2016-04-06T00:10:04

Great customer service with TrakStar. Lauren goes above and beyond. The TrakStar system is userfriendly and improves the performance management process of our company year round!
read more

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