Trustpower Review (April 2026)
Mercury - Leading NZ power company, also offering phone, internet & gas. Bundle your utilities & save! Call 0800 36 98 45 to sign up, or join online.
Mercury - Leading NZ power company, also offering phone, internet & gas. Bundle your utilities & save! Call 0800 36 98 45 to sign up, or join online.
What is Trustpower's Revenue?
Trustpower's estimated revenue is $67M.
What does Trustpower do?
Mercury - Leading NZ power company, also offering phone, internet & gas. Bundle your utilities & save! Call 0800 36 98 45 to sign up, or join online.
10 year customer
10 year customer, very bad internet. if you want to play games like LoL,Rust,Tekken,CS2, watch a stream, or anything internet related do not sign with them. called 5 years ago for a new modem but was locked into a deal and they sent 2 of those portable ones you connect in your room which connect to wifi/ethernet but ethernet is not giving the same as it would be connected to the actual modem.. also do not fall for their scam deals with power. not worth in long run. will be going with someone else going forward
The internet is so incredibly slow and…
The internet is so incredibly slow and cuts out frequently - am changing now that my term has expired!
Trash Internet.
Really bad internet service, the the 300/100 plan, can barely get close to 150mbps, might as well just have got a lower plan from another provider an pay less, an yes my house line has the potential as I use to pay for a 1000mbps plan.
shocking internet with drop out streaming always blaming my router terrible service would not recommend to anyone else
Constance line drop outs monitoring of my usage slow streaming had enough looking for another provider
I am not happy with trust power
I am not happy with trust power. All they say is 24h fault still doesn't fix the problem 🤦🏽♂️ . The should keep to there word
The worst company for power
The worst company for power, broadband and lpg I could've had. They never want to solve any problems, the call centre people are very sarcastic, they "laugh" at others issues. I had ordered 2x lpg bottles, when I though I was going to have both installed, they actually just took the old ones away and didn't install the new ones. Now hi have no hot water at home and they're saying I need to wait till 48hr to get the new bottles. This is ridiculous!! Never sign in for this company people, that's my advice.
Scam!
Rip off, scam company. I own a holiday home and was there 2 days last month.. $500 power bill!!!! The entire house was turned off. Will definitely be speaking to my lawyer about this. Can’t imagine how many struggling families don’t realise this company is ripping them off.
After a missed payment
After a missed payment, which was meant to be transferred to a different client, trustpower loaded this against my credit rating and has caused further issues. After this It took a few goes for them to understand the account was to be transferred. I will never recommend them to anyone I know and will suggest people to not use them.
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