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Turkcell Review

October 2026

$5.8B
Revenue
9.9M
Visits/mo
1.6/5
Trustpilot
16,869
Employees
3%
Growth
#5,750
Global Rank
Estimated Revenue
$5.8B
Total Employees
16.9K
Employee Growth
3%
Industry
Telecom
Last Funding Date
January 2022
About

Türkiye’nin lider iletişim ve teknoloji şirketi Turkcell’in sunduğu tüm avantaj, kampanya, cihaz, servis ve hizmetleri turkcell.com.tr'de inceleyebilirsiniz.

Global Rank
#5,750

What is Turkcell's Revenue?

Turkcell's estimated revenue is $5.8B.

What does Turkcell do?

Türkiye’nin lider iletişim ve teknoloji şirketi Turkcell’in sunduğu tüm avantaj, kampanya, cihaz, servis ve hizmetleri turkcell.com.tr'de inceleyebilirsiniz.

3mo Traffic Growth
+0.2%
Monthly Hits
9.9M
Time on Site
9:28Mins
Bounce Rate
64%

How fast is Turkcell growing?

Turkcell has grown by 0.2% in the last 3 months according to SimilarWeb.

How do people find Turkcell?

People visit Turkcell through various channels. 76% find them through search engines.

How do people interact with Turkcell?

Last month, Turkcell received 9.9M visitors who spent an average of 9:28 minutes on the website and visited 3.0 different pages per session. Overall, 64% of people bounce on the first visit.

Who uses Turkcell?

Turkcell's top market is Turkey and they receive 91% of visitors from there. The 2nd is Germany with 5%. The 3rd is Romania with 1%.

Traffic Growth (last 3 months)

9.9M visits
Dec 2025
9.9M
7.9M visits
Nov 2025
7.9M
8.0M visits
Oct 2025
8.0M

Traffic Sources

Search76%
Paid24%

Top Countries

Turkey91%
Germany5%
Romania1%
United States0%
Saudi Arabia0%
CompanyRevenueEmployeesGrowthFunding
VodafoneVodafone
$44870.0M226,5143.8%N/A
Review Score
1.6/5
Total Reviews
26
Info
Turkcell
Sort by:
Serkan Oduncu
Reviewed on Oct 16, 2024

High prices

High prices, poor communication, good connection quality.

Amir P.
Reviewed on Dec 8, 2025

Total rip off

Total rip off! I went to the Turkcell in Besiktas, Istanbul to purchase an international eSIM for my 2 weeks stay in Istanbul. The staff did all initial steps but at the last step they were not able to activate the card on my ATT - USA phone, but they forced me to pay 1400 Turkish Lira even they know that it is not going to work on my phone! So Turkcell (somehow Istanbul herself) owes me this! Which I can let it go as I love Istanbul, but I do believe this particular Turkcell shop (the manager specifically) were the worst’s ambassador for Istanbul!

Güney Sezen
Reviewed on Nov 26, 2025

I signed up for Superonline VDSL on 15…

I signed up for Superonline VDSL on 15 November 2025, thinking I’d finally get fast internet. Big mistake. At first, my address supposedly supported 50 Mbps. The next day? Suddenly, no infrastructure. After calling, some “etiketleme” happened (no clue what that is), and things sort of moved forward.Installation day: I asked for 20 November, took the day off work. Rep said “anytime during working hours.” By 3 PM, still no one. Called again. Nothing. 6 PM rolls around, still nada. Only one helpful person (Ms. Afra) actually cared; everyone else kept saying, “They’ll come.” Hilarious if it weren’t so frustrating.So here I am:No internet installedA wasted day offExpert-level mismanagementPaying for service that doesn’t exist? Truly next-level. If you enjoy sitting around staring at walls, Superonline is perfect. Otherwise… maybe skip it unless you like absurd comedy disguised as customer service.

Yenal Yılmaz
Reviewed on Nov 21, 2025

I appliedUnresolved Installation, Mismanagement, and Severe Customer Inconvenience – Request for Immediate Action and Compensation for a Superonline VDSL…

I applied for a Superonline VDSL subscription on 15 November 2025. During the address check, I was informed that my location supported 50 Mbps. The next day, noticing no progress on my application, I ran another infrastructure check — this time it showed no available infrastructure. I contacted the call center, after which Türk Telekom performed an “etiketleme” process, and the application appeared to move forward. On 19 November 2025, I received a call to schedule the installation. I clearly stated that I would not be home that day due to work and asked for an appointment on 20 November 2025, for which I would take a day off. The representative told me they could not provide an exact time and that the team would arrive anytime during working hours. Relying on this, I took leave from work and stayed home the entire day. By 3 PM, no one had arrived. I called the call center and explained everything in detail. I was told an urgency record would be created — yet no one contacted me. As business hours were close to ending, I called again around 6 PM. This time I was told to call the local dealer directly. The dealer stated that all representatives were busy with other customers and that I could only leave a callback request. Despite multiple attempts, no one provided any real solution. Apart from one person (Ms. Afra), the staff I spoke to were either dismissive or uninterested, repeatedly saying only “they will come,” without any proper follow-up. What stands out most is a clear pattern of indifference, lack of discipline, and complete disregard for customer time and trust. The brand seems comfortable demanding payment for services that are not even being provided. My experience has been so disappointing that I am considering not only cancelling my pending installation but also terminating my two existing Turkcell mobile lines. At this point: My internet installation has still not been carried out. I suffered financial loss due to taking a day off from work unnecessarily. I experienced significant inconvenience caused directly by misinformation, lack of communication, and unprofessional handling by your staff.

Adam
Reviewed on Nov 8, 2025

Its a scam its shamefull

In reality we you sign a contract you choose your tariff but according to turkcell is up to them . They demanded paying 3 times the money or i cant cancel it at the time of making the contract 😅. Unbelievable the sales guy who took my id he believed that this is a policy for turkcell 🤣 .its a scam watch out i travel round the world never ever seen this . Don't get me wrong after 2 hours fight and threaten the guy to take him to court they cancel it but i lose all my credit in my pre fon number . I wish mr( Erdoğan ) give nice fine to these scamers as a big provider like turkcell starting doing this and get away with it.

Serkan sari
Reviewed on Sep 7, 2025

I have bought 20-30-50 and 80GB data in…

I have bought 20-30-50 and 80GB data in Turkey, not one of them has lasted 1 month, 80GB should last over 1 month, but here in Turkey you are being cheated, I can not recommend this company at all

Giti Zarinkelk
Reviewed on Aug 16, 2025

I bought a phone with turkish number…

I bought a phone with turkish number for $380 uS dollars from Sariyer. When I got to 🇺🇸 the phone stopped working. They canceled my number. What kind of business Turkcell is running. No wonder Turkiye is loosing visitors. It is pretty sad to see the beautiful country and beautiful people be coming like that. Turkcell deserves negative stars as many as you can put. Location was sariyer merkezi

Thomas
Reviewed on Jul 24, 2025

Superonline (1000 Mbps Plan) – What a Joke

Subscribed to Superonline's so-called 1000 Mbps package, and guess what? I'm barely scraping 20 Mbps on a good day. This isn’t just false advertising — it’s a scam. Their service is beyond pathetic, and customer support is completely useless. No fixes, no accountability, just excuses. I’ve never experienced such a disgraceful level of internet service. It’s like paying for a Ferrari and getting a rusty bicycle. Avoid this company like the plague. I wouldn’t wish this garbage connection on my worst enemy.

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