Review (June 2024)
Technology platforms for internet access, enterprise, and smarthome applications.
1.28B
Estimated Revenue
439.2k
Website Visitors
1.9/5
Trustpilot Score
What do we know about Ubiquiti Inc.?
What is Ubiquiti Inc.'s Revenue?
Ubiquiti Inc.'s estimated revenue for 2023 is $1.28B.
What does Ubiquiti Inc. do?
At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Simplifying IT. At Ubiquiti, you'll heighten your potential and broaden your horizons—all while shaping the future of connectivity. We invite you to join our team at careers.ui.com.
What are the monthly traffic metrics for Ubnt?
6/mo Traffic Growth
-27.40%
All Time Traffic Growth
Create Free Account
Monthly Hits
439k
Time on Site
2.2Mins
Pages per Visit
2.0
Bounce Rate
67%
How fast is Ubnt growing?
Ubnt has grown by 52.4% in the last 6 months according to SimilarWeb.
How do people interact with Ubnt?
Last month, Ubnt received 439k visitors who spent an average of 2.2 minutes on the website and visited 2.0 different pages per session. Overall, 67% of people bounce on the first visit.
How do people find Ubnt?
99.3k people (23%) visit Ubnt directly. 283.1k (64%) people search for them in Google. Whereas, 2.4k (1%) discover Ubnt through Facebook, Reddit, and YouTube. 571.8 (0%) visitors come from Ubnt's email newsletters. Finally, 12.3 (0.0%) people come from affiliates and or paid referrals.
Who uses Ubnt?
Ubnt's top market is the United States and they receive 113.5k (25.8%) people.Then the 2nd is Germany with 18.1k (4.1%).The 3rd is is Mexico with 16.8k (3.8%).
Traffic Growth (last 6 months)
What do Ubnt's customers say about them?
Review Score
1.9/5
Total Reviews
31
Info
Ubiquiti Networks5 Star
0.0%
4 Star
20.0%
3 Star
0.0%
2 Star
5.0%
1 Star
75.0%
Read reviews that mention
Randy Anderson
I am beyond frustrated with Ubiquity…
Reviewed on 2021-05-19T14:11:19
I am beyond frustrated with Ubiquity product support!!! I am having a problem with my UDM; however,Ubiquiti's support team will not help. They said that I need to get help from the "user community" because I am running a "beta" version. The problem is Ubiquity automatically pushed the beta version to my device, I didn't install it!
read more
Nehemias Tromp
A good bang-for-your-buck
Reviewed on 2021-03-22T03:57:29
+Nice
+Sleek-looking
+Professional level capabilities
+Very inexpensive compared to other vendors onthese levels
+No licensing
+Less complicated web GUI
-I miss the support they had before
-The CLI is so extensive that a newbie will get lost in there
I have bought multiple network elements from Ubiquiti and I'm quite happy with the hardware.
The problem with Ubiquiti is that their hardware is so extensive that I think the public can't handle the amount of options and have too many questions which overwhelms their support capabilities.
As a Network Administrator I rarely need to contact their support teams.
That is what has kept me happy with their hardware since other vendors like Cisco, Aerohive, Juniper, ArubaNetworks, Meraki... they will all kill your pockets to buy. And then you also need to pay for licenses.
read more
Jam
Ubiquiti has to be one of the worst…
Reviewed on 2021-02-23T20:36:31
Ubiquiti has to be one of the worst companies to get support for their highly complicated products or talk to anyone about an order of their products.
On the flip side,their products are great but buying on or getting help with them is TERRIBLE!
read more
Ryan Gray
Support might as well not exist.
Reviewed on 2021-02-05T21:10:46
I have used these products for past few years and honestly really like them. If they could figure out their support,nothing could stop them. Support is absolutely embarrassing. It is honestly the worst support I have contacted in my 22 years in IT. I have contacted them regularly in past few years and I keep hoping it will get better but it seems to be going the wrong direction. Total joke.
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Per Christensen
UniFi house network is overall a great joy
Reviewed on 2021-02-05T12:38:50
Replaced my private house network with UniFi USG, Switches, APs and IPCams - it works like a charm andmanagement is some of the best I've seen in my private time and my professional carrier in IT (22+ years) - at the cost naturally.
They do not appear as customer service orientered as they should and could benefit from - including on their online forums. Pity - the actual customers generally know what they want and if the company listened - well - the sky is the limit.
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Garrus
What Customer Service? Zero
Reviewed on 2021-02-01T01:47:14
Received my product, though needed to raise some queries with customer support in relation to my order.Waited over a week to receive an obnoxious email response from them, to which I replied, though I have not received a response back.
Should of checked the reviews on this platform prior to purchasing, EU support is practically nonexistent, do not buy any products from this company.
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tomball2
Ordered from Ubiquiti 12 days ago, but nothing...
Reviewed on 2021-01-27T21:22:54
Ordered from Ubiquiti store 12 days ago - with a £2000 order they said I'd get in 2 days.I've emailed them 4 times and had no reply and no goods. I've used Broadbandbuyer.com many times (I have about 50 bits of Ubiquiti/Unifi kit) and they've always been next day - and gutted that I changed.
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Mike Carlton
Europe store customer service does not…
Reviewed on 2021-01-25T13:58:20
Europe store customer service does not exist. The only way to communicate for online store orders is via email and the support portal.Both seem to receive responses initially and are then ignored. I have sent countless messages to them to obtain a refund on a list parcel (another UPS blunder) nothing in response. To be fair to UPS they have raised a list parcel claim, but only Ubiquiti can claim it!
Buy from a local dealer and avoid the online store.
read more
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