Review (August 2025)

Scopri i servizi bancari e finanziari per famiglie e privati offerti da banca unicredit online: conti, prestiti, mutui, investimenti, mutui e tanto altro.

10k

Estimated Revenue

11.19M

Website Visitors

1.3/5

Trustpilot Score

What are the monthly traffic metrics for Unicredit?

6/mo Traffic Growth

-12.10%

All Time Traffic Growth

Create Free Account

Monthly Hits

11M

Time on Site

7.0Mins

Bounce Rate

18%

How fast is Unicredit growing?

Unicredit has grown by 3.9% in the last 6 months according to SimilarWeb.

How do people interact with Unicredit?

Last month, Unicredit received 11M visitors who spent an average of 7.0 minutes on the website and visited 5.0 different pages per session. Overall, 18% of people bounce on the first visit.

How do people find Unicredit?

6.7M people (60%) visit Unicredit directly. 3.9M (35%) people search for them in Google. Whereas, 75.1k (1%) discover Unicredit through Facebook, Reddit, and YouTube. 295.9k (3%) visitors come from Unicredit's email newsletters. Finally, 31.3k (0.3%) people come from affiliates and or paid referrals.

Who uses Unicredit?

Unicredit's top market is the Italy and they receive 10.9M (97.6%) people.
Then the 2nd is France with 55.8k (0.5%).
The 3rd is is United Kingdom with 24.3k (0.2%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Unicredit's ads on Google?

Google Ads

UniCredit Conto My Genius・Bonifici SEPA Online Gratis

https://landing.unicredit.it/mygenius/

Canone azzerato e bonifici SEPA online gratis per le aperture online fino al 30.09.2021. In più, costo emissione carta di debito My One non addebitato. Solo per i Nuovi Clienti. Internet e Mobile Banking. Canone Non Addebitato. Bonifici Online Gratis.

UniCredit.it | Filiali Aperte UniCredit | Scopri la più vicina a te

https://www.unicredit.it/it/contatti-e-agenzie/chiusura-temporanea-filiali.html

Prenota il tuo Appuntamento in Filiale con UBook: scegli la Filiale, la Data e l’Orario. Scopri UBook: Prendi Appuntamento in Filiale in modo semplice e veloce.

Keyword: filiali unicredit roma

Cessione del Quinto UniCredit | Dedicato ai Dipendenti

https://landing.unicredit.it/cessionedelquinto/

Puoi Rimborsare da 24 fino a 120 mesi direttamente in Busta Paga o Pensione. Preventivo Gratuito e Senza Impegno da un Nostro Consulente MyAgents. Preventivo Gratuito.

UniCredit.it - Filiali Aperte UniCredit - Trova la più vicina a te

https://www.unicredit.it/it/contatti-e-agenzie/chiusura-temporanea-filiali.html

Prenota il tuo Appuntamento in Filiale con UBook: scegli la Filiale, la Data e l’Orario. Scopri UBook: Prendi Appuntamento in Filiale in modo semplice e veloce.

Keyword: filiali unicredit milano

Filiali Aperte UniCredit | Trova la più vicina a te

https://www.unicredit.it/it/contatti-e-agenzie/chiusura-temporanea-filiali.html

Prenota il tuo Appuntamento in Filiale con UBook: scegli la Filiale, la Data e l’Orario. Scopri UBook: Prendi Appuntamento in Filiale in modo semplice e veloce.

What do Unicredit's customers say about them?

Review Score

1.3/5

Total Reviews

831

Info

Unicredit
5 Star
0.0%
4 Star
0.0%
3 Star
0.0%
2 Star
10.0%
1 Star
90.0%
Read reviews that mention
Broxigar

A perspective of a foreigner (non-Italian)

Reviewed on 2021-04-02T14:32:44

Due to personal issues, I had moved to Italy. I chose Unicredit as my bank and opened an account there without any kind of problems.I was told to always use the respective application on my phone to always keep track of my account and balance. But there is on big disadvantage. Whenever I had an issue that I wanted to resolve, and typically such issues were kind of important and required their help, I could NEVER solve them no matter how hard I was trying. Either by calling the customer service and/or going to the branches. How come a banking system does not have a universal-English speaking: 1) phone menu 2) operators Even the phone application took a couple of months in order to become bilingual. After many hours of me trying to get in touch with operators I was explaining that I would like to speak with in English, I was put on hold and then the line was closed while I was waiting. Or, my phone number was requested in order for them to call me back, which of course was never the case. Overall, as a non-Italian citizen, you just kinda wish to not have a problem that requires the bank's help. At least that's the feel that I got from the 2 years that I've been using their services.
read more
A. Ivanov

They do not allow you to transfer money…

Reviewed on 2021-03-12T21:58:25

They do not allow you to transfer money to Forex. Worst bank ever.
salman tanirverdiyev

The worst experience that l have ever…

Reviewed on 2021-01-26T08:28:06

The worst experience that l have ever had.Bad customer services and low quality products
Lorenzo Del giudice

Worst banking experience I’ve ever had!

Reviewed on 2020-12-03T09:21:48

I’m a client at Unicredit for 20 years holding business and private account. I opened my accounts in the town of Alghero in Italy.Since the new director works there the service which was acceptable has taken a turn for the worst. I’ve been calling them to deposit two checks as I sold a property for 4 days and don’t answer me. I went in there without appointment to see what was going on and they where so rude. I’m now in the process of closing my accounts (they told me it will take a week) and I don’t want anything to do with them anymore.
read more
Jung-Hui Su

Unauthorised use of my account by…

Reviewed on 2020-11-30T11:10:30

Unauthorised use of my account by UniCredit. My story is extremely long (lasted for almost a year).In brief, the UniCredit bank I used in Prague must have had a system error. I closed my account in Feb, but afterwards there were 'activities' in my account and then I got an email saying that I owe the bank 116 euros which I didn't (my balance was 0 when I closed it). Then I emailed back saying that there might have been a scheme / hacker using my account. Then the bank emailed back saying it was some delayed payment which I made in early Feb - the problem is, none of the transactions they indicated were successful as they blocked my card those days. Then, UniCredit emailed me again saying that they made a mistake and that I owed them 61 instead of 116. I emailed back saying how ridiculous it was because the transactions were not successful, but they said 'the data showed they were'. LOL!!!! They were not!!!!!!!!!!!!! I had to pay cash!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Then in the following months I keep getting their email saying I owe them money, and the amount changed four times (from 116 to 61 to 63 to 68). So from my point of view they basically 'created' the fake debts which I don't owe them and ask me to pay. They use their so-called 'data' which were incorrect and didn't reflect what really happened, but what could I possibly do to prove that I paid cash? (I don't keep receipts, but I had friends next to me when paying) The bank made mistakes but the fact that it insists on its lies absolutely disgusts me. This is just a brief summary, and the story it actually much longer and more absurd and complicated.
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Dave Jessop

Absolutely awful

Reviewed on 2020-11-17T11:06:11

Absolutely awful! Do NOT open an account with this bank! It took 2 trips to the bank to open the account (we spent a total of 7 hours there!!)No-one knew what they were doing and NOTHING was explained to us. The internet site was not set up properly and it took us several more hours to sort this. After only 2 months they had taken over 60 euros in charges, so we decided to move to another bank and the bank have now decided to charge us 75.54 euros to close the account!! They do not reply to emails and we had to send a letter registered post to even get a response from the bank. I am sure the bank legally should have made sure that we understood what we were agreeing to (it was a non-resident account for foreigners) and how they can charge over 75 euros to close the account is beyond me!
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Mark

Very disappointed!

Reviewed on 2020-11-12T16:40:59

I wish I could give 0 star! They are stealers. I got a loan from then and now they charge me 9euroeach month for the next 10 years for account fee!!!!!!!!! I have bank accounts in different countries and I live outside Italy now, they are the only bank that charge fee for just paying back my loan. They also won't let me access my account. Shame on you!
read more
AG 948

NOT RECOMMENDED

Reviewed on 2020-11-09T00:22:54

We are in 2020 and their app is terrible. The online banking does not work properly and it misses some of the easiest options to actually being able to make operations quickly.Dealing with this bank just makes me nervous. I will close my account very soon.
read more

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