Review (August 2025)

3.96B

Estimated Revenue

19.73M

Website Visitors

1.5/5

Trustpilot Score

What do we know about Urban Outfitters Europe?

Estimated Revenue (2020)

$3.96B

Total Employees

220

Founded

1970

Industry

Retail

Location

London, United Kingdom

About

Urban Outfitters Europe: Shop women's clothing, accessories, home décor and more at Urban Outfitters's Space 15Twenty - Curbside Pickup Available store. Get directions, store hours and additional details.

Social Links

Alexa Ranking: 3316

What is Urban Outfitters Europe's Revenue?

Urban Outfitters Europe's estimated revenue for 2024 is $3.96B.

What does Urban Outfitters Europe do?

Here at Urban Outfitters Inc. we're expanding extremely quickly. We represent Urban Outfitters, Anthropologie and Free People in Europe & Asia. Urban Outfitters currently has 52 stores across 8 European countries, a hugely successful website and is continuing to grow at a fast pace in Europe & Asia. Anthropologie has 9 stores within Europe aswell a Selfridges homeware concessions. Free People came to the UK in June 2013 and is quickly expanding their wholesale presence. This is a really exciting time to join our business! We are looking for dedicated and driven people to join us and drive this massive growth.

What are the monthly traffic metrics for Urbanoutfitters?

6/mo Traffic Growth

-24.00%

All Time Traffic Growth

Create Free Account

Monthly Hits

20M

Time on Site

5.4Mins

Bounce Rate

36%

How fast is Urbanoutfitters growing?

Urbanoutfitters has grown by 10.6% in the last 6 months according to SimilarWeb.

How do people interact with Urbanoutfitters?

Last month, Urbanoutfitters received 20M visitors who spent an average of 5.4 minutes on the website and visited 7.0 different pages per session. Overall, 36% of people bounce on the first visit.

How do people find Urbanoutfitters?

8.7M people (44%) visit Urbanoutfitters directly. 8.8M (45%) people search for them in Google. Whereas, 768k (4%) discover Urbanoutfitters through Facebook, Reddit, and YouTube. 116.3k (1%) visitors come from Urbanoutfitters's email newsletters. Finally, 1M (5.3%) people come from affiliates and or paid referrals.

Who uses Urbanoutfitters?

Urbanoutfitters's top market is the United States and they receive 13.2M (67.0%) people.
Then the 2nd is United Kingdom with 2.1M (10.5%).
The 3rd is is Canada with 1.2M (6.2%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Urbanoutfitters's ads on Google?

Google Ads

Shop Urban Outfitters | 17% Off Purchase Today Only!‎

https://www.urbanoutfitters.com/

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Shop Urban Outfitters - Dresses Starting at $49

https://www.urbanoutfitters.com/

Sign up for UO Rewards & get 10% off your next purchase. Earn exclusive discounts. Explore the latest trends in Women's & Men's Apparel, Home & Beauty. Free US Shipping Over $50. Afterpay at UO. Shop eGift Cards. Check Out New Arrivals. Shop BDG Denim Fit Guide.

UrbanOutfitters.com | Shop Urban Outfitters | Free Shipping Over $50‎

https://www.urbanoutfitters.com/

New Collections Arriving Now. Plus Free Returns. Start Shopping. In-Store Pickup. Highlights: Founded In 1970, Offering Experiential Retail Environments.

Shop Urban Outfitters | Take An Extra 40% Off Sale‎

https://www.urbanoutfitters.com/

Earn exclusive rewards, plus discounts and early access to sales just for signing up! Sign up for UO Rewards to receive 10% off your order, special offers and more. In-Store Pickup. Free Returns. Highlights: Founded In 1970, Offering Experiential Retail E

Shop Urban Outfitters - Free Shipping on Orders $50+

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Sign Up for UO Rewards to Receive 10% Off Your Order and Special Offers.

Keyword: urban

What do Urbanoutfitters's customers say about them?

Review Score

1.5/5

Total Reviews

1218

Info

Urban Outfitters
5 Star
5.0%
4 Star
0.0%
3 Star
5.0%
2 Star
5.0%
1 Star
85.0%
Read reviews that mention
Emma Buntin

This place has the absolute worst…

Reviewed on 2021-05-22T02:12:41

This place has the absolute worst customer service ever. In December I ordered items never received an order confirmation email never got a shipping notice and was charged.I called them and called them they couldn’t find my order. The items showed up a few months later after reporting it to my credit card company. Then my daughter wanted a bunch of items for her birthday so I ordered some stuff for her and I. They charged my credit card $745 and then ten minutes later cancelled my order. I called them the girl on the phone is useless and said that I would get an email explanation the next day I didn’t of course. Then I contacted them on Twitter they said my account is on hold. And they can’t revive a cancelled order. Honestly I’m my life I have never seen worst customer service and useless customer service reps. They must be making lots of money if they just cancel big orders left right and centre with no explanation!
read more
Klimaitė Ema

THE WORST

Reviewed on 2021-05-19T23:26:15

THE WORST. I ordered my item months ago and it is still delayed. I would have used another source if I knew I would have to wait for so long!Never ordering from here again, ever. !!!!!!
read more
Maria Triantafyllou

Double transaction problems.

Reviewed on 2021-05-17T20:03:26

They charged me twice for my order, they justified it as pre authorisation and, 20 days later,the 2nd transaction is still pending and not canceled and their only answer is "wait until its canceled, it can take up to 45 days". Terrible service, terrible experience. They should just send my money back.
read more
Anna

Out of stock orders

Reviewed on 2021-05-17T13:38:12

Repeat online shopper here. For my most recent 2 orders, over half of the orders were cancelled (usually the ones on sale)because they're "out of stock". Disappointing shopping experience. I won't be back.
read more
May

AVOID AT ALL COST!

Reviewed on 2021-05-13T22:17:23

I should have followed these comments and not buy anything from this trash shop. Bought the UO Josie top,returned along with other products. Only part of the products has proceed refund, but not this particular item. I've share with them the tracking number, order number, and basically give them all the details and they still ask for a return receipt, which was very unreasonable and useless. I have already told them I needed a refund early on, they kept telling me to wait for 28 days. And of course all they tell me is to show them the receipt which is unnecessary...bare in mind they also delete comments on social media to hide their crappy customer services and return policy!!! AVOID!!!!
read more
molly carney

The most AMAZING customer service

Reviewed on 2021-05-10T17:09:48

The most AMAZING customer service. Very helpful, kind and patient.
Sure

I've been waiting for a 18.50 € refund…

Reviewed on 2021-05-10T08:29:57

I've been waiting for a 18.50 € refund for more than 5 months now... Almost every week I'm writing anemail to customer service and all they say is that they've passed this on to their colleague...yeah right
read more
Diana

Such a trash and overpriced company…

Reviewed on 2021-05-01T21:01:40

Such a trash and overpriced company with HORRIBLE customer service. They charge full price despite saying there's a sale.They do not help you, they don't refund you your money back and they disconnect and time you out on purpose when you ask for help. DO NOT WASTE YOUR TIME OR MONEY HERE
read more

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