Review (April 2024)

17.5M

Estimated Revenue

10k

Website Visitors

3.8/5

Trustpilot Score

What do we know about Userlane?

Estimated Revenue (2020)

$17.5M

Total Funding

$16.31M

Total Employees

100

Founded

2015

Industry

Computer Software

Last Funding Date

Series B Jul 2020

Location

Munich, Germany

About

Userlane: Automate customer onboarding and employee training with interactive step-by-step guides. Easy implementation, no coding required.

Social Links

Alexa Ranking: 338340

What is Userlane's Revenue?

Userlane's estimated revenue for 2023 is $17.5M.

What does Userlane do?

Userlane was founded in 2015 by Hartmut Hahn, Felix Eichler, and Kajetan Uhlig with one goal in mind: To enable anyone to use any software without training. To achieve this, they created a fast and intuitive Digital Adoption Platform (DAP) that helps people master software instantly. Want to be a part of our mission? We are hiring! Go to https://www.userlane.com/careers to see our available opportunities. MORE ABOUT OUR SOFTWARE Userlane provides a user-centric approach to digital adoption. From software rollouts to onboarding, ongoing employee training, and customer support, Userlane helps enterprises increase software acceptance and simplify and automate processes. A key feature of Userlane are its interactive guides. These interactive solutions act like a navigation system for software by guiding users step-by-step in real time through the software application they're using. As a result, anybody can immediately operate complex software without previous knowledge. Leading companies around the world adopt Userlane to reduce training costs, introduce software to people more rapidly and at scale, and streamline onboarding experiences. Not only does this increase conversion, activation, and retention rates but it also allows employees and customers to focus on what's most important: Their work. Learn more about our software and what we do! Schedule a meeting with us at www.userlane.com.

What do Userlane's customers say about them?

Review Score

3.8/5

Total Reviews

2

Info

Userlane

[email protected]

+4989414171171

Munich

5 Star
100.0%
4 Star
0.0%
3 Star
0.0%
2 Star
0.0%
1 Star
0.0%
Read reviews that mention
Lucas Petrich

User onboarding at its best

Reviewed on 2019-08-26T08:54:38

Pros: * Easy to implement, started within a day on our live stage * Customizable * Excellent customersupport * Regular updates with new features Cons: * analytics reports could be downloadable * still waiting for promotion feature Overall: * excellent user onboarding * proactive communication * higher conversion rate * less support needed We use Userlane to onboard our new user, communicate our newest features with them and give them tutorials within our software. We have different types of users, so we make different user experiences for different users with Userlane. Also we can analyse the use of our software from new users and how the different tutorials are being used and where they can be improved.
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