Review (August 2025)

Tours, things to do, sightseeing tours, day trips and more from viator. find and book city tours, helicopter tours, day trips, show tickets, sightseeing day tours, popular activities and things to do in hundreds of destinations worldwide, plus unbiased tour reviews and photos of tours and attractions from thousands of travelers

47M

Estimated Revenue

12.61M

Website Visitors

2.8/5

Trustpilot Score

What do we know about Viator?

Estimated Revenue (2020)

$47M

Total Employees

180

Founded

1995

Industry

Leisure Travel Tourism

Location

San Francisco, United States

About

Viator: Tours, things to do, sightseeing tours, day trips and more from Viator. Find and book city tours, helicopter tours, day trips, show tickets, sightseeing day tours, popular activities and things to do in hundreds of destinations worldwide, plus unbiased tour reviews and photos of tours and attractions from thousands of travelers

Social Links

Alexa Ranking: 3375

What is Viator's Revenue?

Viator's estimated revenue for 2024 is $47M.

What does Viator do?

Viator, a TripAdvisor company, is the market leading destination tours and activities provider, featuring thousands of in destination travel activities in more than 2,000 destinations worldwide via our award-winning websites and mobile apps. Who We Are We're travelers with a desire to learn and grow as an individual and in our careers. A passion for travel. A need to make our mark, be a strong contributor in a fast-paced organization. Have fun getting the job done. Help travelers take not just a great trip, but an amazing trip, no matter what language they speak, where they live, where they want to go, or what technology they use. Though we're well into our second decade and the market leader in tours and activities, Viator is just getting started on this journey. Want to come along on the trip? Where and How We Work Collaborate with seasoned executive leadership and a diverse, superstar team across four offices in dynamic, innovative locations - Sydney, San Francisco, Las Vegas and London. Make your mark on the next big thing in travel – in destination experiences. Viator has the best of both worlds, startup energy and rapid growth, but with all the perks of the billion dollar business behind us. Technology Our fast-paced agile development team uses cutting edge technologies to deliver solutions used by millions of travelers worldwide. Viator engineers work in a cloud environment of both large, complex enterprise applications and smaller micro-services. All development teams work on complete vertical slices of functionality from the front end all the way to the database in an infrastructure that is highly performant and serves over 13 million visitors a month. As the market leader for tours and activities Viator sets the pace for innovation in the fastest growing sector of the global travel industry. If you are excited to be challenged technically and have fun, this is the place for you!

What are the monthly traffic metrics for Viator?

6/mo Traffic Growth

52.00%

All Time Traffic Growth

Create Free Account

Monthly Hits

13M

Time on Site

3.2Mins

Bounce Rate

51%

How fast is Viator growing?

Viator has grown by 222.2% in the last 6 months according to SimilarWeb.

How do people interact with Viator?

Last month, Viator received 13M visitors who spent an average of 3.2 minutes on the website and visited 3.0 different pages per session. Overall, 51% of people bounce on the first visit.

How do people find Viator?

2.9M people (23%) visit Viator directly. 8.8M (70%) people search for them in Google. Whereas, 94.4k (1%) discover Viator through Facebook, Reddit, and YouTube. 129.8k (1%) visitors come from Viator's email newsletters. Finally, 372.1k (2.9%) people come from affiliates and or paid referrals.

Who uses Viator?

Viator's top market is the United States and they receive 5.8M (46.3%) people.
Then the 2nd is United Kingdom with 816.5k (6.5%).
The 3rd is is Spain with 462.1k (3.7%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Viator's ads on Google?

Google Ads

Viator.com - Attractions - Official Site - High Quality Standards

https://www.viator.com/

Place to Secure the Trip You Love Tours, things to do sightseeing tour and more. Book Over 345,000 Things to Do! Easy Book & flexible cancellation Policy. Ultimate Flexibility. Memorable Experiences. Award-Winning Support.

Viator.com | Viator® Official Site | Book Tours of Top Attractions‎

https://www.viator.com/

Quick & Easy Purchase Process. Pick from Over 100,000 Things to Do! Book & Save on Viator. Full Refund Available up to 24 Hours Before Your Tour Date. Viator, A TripAdvisor Company. Photos, Videos, & Maps. 24/7 Live Support. Verified Reviews. Skip the Lin

Grand Canyon From Las Vegas - Book on Viator Official Site - viator.com‎

https://www.viator.com/Las-Vegas-tours/Day-Trips/d684-g5-c15

5-Star Rated Tours in Grand Canyon! Book Tours on Viator

Things To Do In Las Vegas - Reserve Now & Pay Later

https://www.viator.com/Las-Vegas-tourism/d684-r17092338491-s110205251?mcid=28353&tsem=true

Find & Book the Best Things to Do in Las Vegas. Tours, Activities, Excursions in Las Vegas. Quick & Easy Purchase Process! Full Refund Available up to 24 Hours Before Your Tour Date. Low Price Guarantee. 24/7 Live Support. Skip the Line Tickets. Free Cancellation.

Things To Do At Las Vegas - Top Things to Do with Prices

https://www.viator.com/Las-Vegas-tourism/d684-r17092338491-s110205251

Top Rated Tours, Activities & Excursions in Las Vegas. Photos, Videos, & Maps. Low Price Guarantee. 24/7 Live Support. Verified Reviews. 345,000+ Things to Do. Free Cancellation. Skip the Line Tickets. Reserve Now & Pay Later.

What do Viator's customers say about them?

Review Score

2.8/5

Total Reviews

8408

Info

Viator.com
5 Star
80.0%
4 Star
0.0%
3 Star
0.0%
2 Star
5.0%
1 Star
15.0%
Read reviews that mention
Ann

So organized

Reviewed on 2021-05-19T23:32:18

So organized. No nonsense. Customer service and great pilot. Exceeded expectations.
Wendy Easton

Very helpful when I needed it.

Reviewed on 2021-05-19T22:43:28

I booked 2 guided tours with Viator and both were very easy, but my tour to Yosemite had to be rescheduled for another day,so I called for help and the lady was very nice, patient and thorough. She rebooked the tour exactly as it was to the right day, no problem. Very satisfied.
read more
Andy Arrow

Refund request denied

Reviewed on 2021-05-19T21:09:13

Viator seems to be... a third-party website... that allows customers to book standard sightseeing trips,and pay in advance online. Then Viator purchases tickets (from Gray Line, etc.), and sends you a confirmation. That's it. Based on my experience yesterday, and the thousands of similar posts on this site, if anything goes wrong (tour doesn't exist, or is temporarily closed, or there is any kind of mix up) it's totally on you. I appear to be relatively lucky, as -- after a few go-arounds on email -- I'm only out 57 bucks. And now, dear readers, here's their boilerplate response about how seriously they take all of this and how sorry they are that my expectations were not met... in 3... 2... 1...
read more
Hendry Ratnam

Be weary of cancelation policies

Reviewed on 2021-05-19T21:05:21

Be weary of cancelation policies. Sometimes it is full refund from the time you BOOKED for the event but apparently it is usually from the time of the ACTUAL event.I don’t know why they let you book not tell you that…. But contact the vendor as you might have more success for cancelation. The customer support is not good.
read more
Jonna

Very easy to use

Reviewed on 2021-05-19T15:12:55

Very easy to use. Received booking confirmation immediately.
Mike Vails

Great experience!!

Reviewed on 2021-05-19T02:06:37

Great experience!!! Was very easy to find what we was looking for!!! Thanks for the goodservice!!!!
read more
Michele Coons

Viatour is the worst agency to book for…

Reviewed on 2021-05-19T01:46:34

Viatour is the worst agency to book for It’s not organized at all! You can come 45 minutes early and still not even get to your tour on time.I booked 5 trips and had to cancel the last minute. HORRIBLE HORRIBLE Do not book through them !!!! Promise you
read more
Young Sup

Thank you but still looking for July…

Reviewed on 2021-05-19T01:00:29

Thank you but still looking for July 28th, 30 and 31 4 people fishing charter Halibut from city ofAnchorage and Seward near please let us know!!
read more

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