Review (August 2025)

1.31B

Estimated Revenue

10.01M

Website Visitors

1.4/5

Trustpilot Score

What do we know about Volaris?

Estimated Revenue (2020)

$1.31B

Total Employees

2100

Founded

2006

Industry

Airlines Aviation

Location

Alvaro Obregon, Mexico

About

Volaris: Volaris - Ultra low cost airline with the cheapest flight deals-Volaris

Social Links

Alexa Ranking: 7036

What is Volaris's Revenue?

Volaris's estimated revenue for 2024 is $1.31B.

What does Volaris do?

Volaris (NYSE: VLRS and BMV: VOLAR), is an ultra-low-cost carrier (ULCC), with point-to-point operations, serving Mexico, the United States and Central America. Volaris offers low base fares to build its market, providing quality service and extensive customer choice. Since beginning operations in March 2006, Volaris has increased its routes to becoming the international airline with the most number of routes to the US! Volaris offers daily flight segments on routes that connect cities in Mexico, the United States and Central America with one of the youngest fleet in the Americas. Volaris targets passengers who are visiting friends and relatives, cost-conscious business people and leisure travelers in the Americas.

What are the monthly traffic metrics for Volaris?

6/mo Traffic Growth

-15.70%

All Time Traffic Growth

Create Free Account

Monthly Hits

10M

Time on Site

6.4Mins

Bounce Rate

36%

How fast is Volaris growing?

Volaris has grown by -40.2% in the last 6 months according to SimilarWeb.

How do people interact with Volaris?

Last month, Volaris received 10M visitors who spent an average of 6.4 minutes on the website and visited 4.0 different pages per session. Overall, 36% of people bounce on the first visit.

How do people find Volaris?

4.5M people (45%) visit Volaris directly. 4.6M (46%) people search for them in Google. Whereas, 87.9k (1%) discover Volaris through Facebook, Reddit, and YouTube. 394.6k (4%) visitors come from Volaris's email newsletters. Finally, 98.8k (1.0%) people come from affiliates and or paid referrals.

Who uses Volaris?

Volaris's top market is the Mexico and they receive 7.5M (74.6%) people.
Then the 2nd is United States with 2M (20.4%).
The 3rd is is Costa Rica with 120.6k (1.2%).

Traffic Growth (last 6 months)

All Traffic Source

Country Share

Traffic Growth (last 12 months)

See 12/mo Traffic Stats

What are Volaris's ads on Google?

Google Ads

Save up to 50% with Volaris® - Find Unbeatable Fares Today

https://www.volaris.com/

Descubre México o visita tus familiares con las ofertas en vuelos nacionales de Volaris®. Viaja también a EEUU y Centroamérica. Únete al v.club para promociones y otros descuentos. Garantía de Puntualidad. Nuevas Rutas. Destinos: Cancún, Guadalajara.

volaris.com - Volaris® - The Ultra Low-Cost Carrier‎

https://www.volaris.com/

Make the most of your trip with our on-time guarantee. Book now, no regrets! 40 Mexican Destinations · New Destinations · 23 US Destinations

Volaris.com | Volaris® Ofertas | Vuela con Volaris‎

https://www.volaris.com/

La aerolínea mexicana con más vuelos domesticos y a Estados Unidos. ¡Compra ya! Nuevas Rutas. Garantía de Puntualidad. Destinos: Cancún, Guadalajara, Ciudad de México. Oferta: Hasta 60% de descuento en Todos los vuelos · Código VOI60 · Válido desde el 15

Volaris.com | Volaris® | No Pagues de Más‎

https://www.volaris.com/

Con servicios como v.club y Volado Volaris, ofrecemos las mejores tarifas. 40 Destinos en Mexico · 23 Destinos a EUA · Garantía de Puntualidad Destinos: Cancún, Guadalajara, Ciudad de México

Volaris.com | Volaris® Oficial | Vuela desde Nueva York‎

https://www.volaris.com/

Queremos que todos vuelen con la mejor tarifa, tú decides qué agregar a tu viaje. Más de 100 destinos. Garantía de Puntualidad. Nuevas Rutas. Destinos: Cancún, Guadalajara, Ciudad de México.

What do Volaris's customers say about them?

Review Score

1.4/5

Total Reviews

38

Info

Volaris
5 Star
0.0%
4 Star
0.0%
3 Star
0.0%
2 Star
5.0%
1 Star
95.0%
Read reviews that mention
Kari Munoz

Terrible airline and customer service.

Reviewed on 2021-05-13T15:45:40

Terrible airline and customer service. They have absolutely no regard for passengers.It’s like they purposely don’t help you. - Their plane was full of mosquitoes. - They refused to check in my mom though the plane wouldn’t take off for another 30 mins. I had checked in before but I was still at the counter with her. There definitely was more than enough time to get to the gate because I got there with time to spare.
read more
Augustine Carrasco

The rudest airline ever

Reviewed on 2021-05-04T20:56:59

The rudest airline ever. They scream at you. Avoid this airline if at possible
Evaristo

They cancel my 2 fly without notice

Reviewed on 2021-03-25T13:46:04

They cancel my 2 fly without notice. I'm fitting to get my money back.. they don't send me my refund it almost a year..this company is a joke... do not fly with them never. Never repond the costomer service don't help at all.. stay away of the company. ????
read more
Sean Edgley

They canceled my fleet between Merida…

Reviewed on 2021-03-25T00:15:27

They canceled my fleet between Merida and Oaxaca without explanation. Their policy is to provide either credit or an alternative fly date.But what is the motivation to fly with them again if they can cancel the flight with impunity? Lots of extra fees. Budget airline services with national carrier prices.
read more
Cait M. Weiss Paredes

AVOID!!!!

Reviewed on 2021-03-06T17:16:16

Do not, and I repeat, DO NOT ever fly Volaris. This airline provided god awful customer service and left my mom in Chihuahua,Mexico. My mom needed to take an emergency trip to Chihuahua so she took both her American and Mexican passports with her. She passed DIA security and customs just fine. However, the flight attendants for her flight back to Denver did not allow her to board only because her American passport was expired. They denied her even though she had entered Chihuahua, Chihuahua Mexico just fine. Even two people who are part of Mexican immigration and American immigration told my parents and the flight attendants that she was allowed. Unfortantely, the flight attendants, especially the supervisor, rebuted by simply saying they won't allow her on. And on top of all of this, my dad was left next to the paid, empty seat and the flight attendants were trying to fill it quickly with a last minute ticket purchase. My dad was already angry and argued with the attendants but had to stop to prevent himself from getting kicked out. So then, my mom had no choice but to take a ~24 hour bus ride back from Mexico alone. My family and I are absolutely furious and don't think we'll ever use them again. I can not believe that my mom with duel citizenship was denied getting back into the country just because people were on a power trip.
read more
Victor Rocha

Awful Airline

Reviewed on 2021-02-19T04:09:16

Awful Airline. They constantly change flights, the departure times constantly change and the foodservice is awful.
read more
Timmy

Really the 97% bad feedback is correct

Reviewed on 2021-01-23T06:08:53

Really the 97% bad feedback is correct. If you use cheap airlines then you sort of know that you wont get all the frills,and you wont be able to cancel. Due to the Covid restrictions I deliberately purchased their flexible combo deal, which apparently allows you to rebook if things go wrong at no extra cost. I Thought I was being sensible, but it is nothing other than another money making ploy. If you try to rebook you wont find any flights available on the screen that offers you dates, even a year ahead!. However there will actually be tons of flights available on the general web. They are just not offering them to the poor saps that have purchased their extra security/insurance. Everyone says book direct, and not to go through agent sites, I think I would trust the agent sites more now. After reading the reviews above I am not even sure I want to even attempt to fly with them now, in case I am stung for another false cost when I arrive. And another thing I paid for all of it in one transaction, the early boarding, the extra insurance, the DNI charge. But not showing on their rebooking page, even showing a checked bag was not on my original flight and that I bought the most basic flight only package, this is not true and would no doubt all be charged for again, if I could find a date available..... anywhere. They need to sort this out, not sure if its legal.
read more
V T

Volaris = Nightmare (Pesadilla)

Reviewed on 2021-01-12T03:24:39

Total nightmare do not fly with Volaris. You are better off spending a few extra bucks with a more reputable airline.We tried to get a refund on a flight after testing positive for Covid - an agent told us to email the positive test for proof, which we did but they still rejected our request. Next, they offer travel credit. But you cant use it how you want to. You can only use it on one trip and it has to be the same passengers names, regardless of who paid for the entire trip! Fine, rather than losing the credit i thought to rebook the trip knowing that 3 of our 5 passangers probably couldnt make it. Guess what? They steal about 30% of your credit value and say that it is not applicable towards taxes, fees, baggage or basically anything other than the base rate. The agent we spoke to assured us that we could at least use the remaining credit towards a different flight with the same passenger names. This was also a lie! When i tried to book a secondary flight with my remaining credit, the system says that its invalid. Good luck speaking to anyone on the phone. You will be on hold for hours and they will REFUSE to let you speak to a supervisor no matter who you speak with. Like i said, avoid this nightmare called Volaris!
read more

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